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Public complaints: Rizk Casino - have blocked me. (Page 4)

Topic created on 17th Aug. 2018 | Page: 4 of 7 | Answers: 69 | Views: 16,269
Anonym

Rizk Casino - have blocked me.

19th Aug. 2018, at 02:39 pm CEST#31
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Liked this post: Anonym, K****t, s****e
Coffee light wrote on 08/19/2018 at 1:21 pm: Hmm, why can't I edit my own post? Was actually going to fix the typos.

I think you can only do that within 10 min. Mustn't wait long to do it.

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Anonym

Rizk Casino - have blocked me.

19th Aug. 2018, at 02:41 pm CEST#32
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I understood you correctly.you have a problem what probably others also have contact the support.he should tell them now or later the correct answer to their problem.because he can not do that they have locked.if I could e.g. give the correct answer to all questions and that works,then I would probably have another job.if someone can do that I would poach him and send to 1und1 or Telekom.

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s****e

Rizk Casino - have blocked me.

19th Aug. 2018, at 02:41 pm CEST#33
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Liked this post: K****t, s****e
Whether it was incompetence or fraud is irrelevant for the customer
the bottom line for the customer.

The bottom line is that the money is gone, and that is the cheek.

But if you have violated the bonus rules, they can tell you directly when and in which game you played with 6 euros.

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Anonym

Rizk Casino - have blocked me.

19th Aug. 2018, at 02:55 pm CEST#34
3 Likes

Liked this post: Anonym, K****t, s****e
Manfrede4 wrote on 19.08.2018 at 14:41 clock: I understood them correctly.They have a problem what probably others also have contact the support.The should tell them now or later the correct answer to their problem.Because he can not they have locked.If I could e.g. give the correct answer to all questions and that works,then I would probably have another job.If someone can do that I would poach him and send to 1und1 or Telekom.

I think you have not understood correctly, Random was probably not about the fact that no perfect answers came to his questions, but about the fact that there was no effort at all on the part of the suport in his request.

1&1 or Telekom can not do that either by the way

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Anonym

Rizk Casino - have blocked me.

19th Aug. 2018, at 03:22 pm CEST#35
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When I tried to load a game from it, an error message came up. This happened to me with all BTG slots at Rizk. What is with other casinos, for example, is also there so.Who says because the error lies with Rizk.How does he know.The support could also say, we can not help them.Has he but not.That drags on so is of course annoying.I would not know, for example, what a BTG slot is.He could show the error message times here, maybe there is someone here who has the same problem.And maybe someone has a solution for it.

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RiverSong
Legend

Rizk Casino - have blocked me.

19th Aug. 2018, at 03:24 pm CEST#36
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stkrie wrote on 08/19/2018 at 1:34 pm
you can't even finish it, you have to keep replying, is your ego

Absolutely lol I would patent it

Also my last post, I leave the ego to you

i don't have to have the last word and when samira writes to me --> please <-- hab ich dennoch das recht einige dinge nicht so stehen zu lassen und meine meinung zu sagen, das hat mit letztes wort gar nichts zu tun.

wenn sie aber schreibt sie ignoriert ab sofort meine antworten sollte man so etwas auch einhalten.
dann kommt ein stkrie und muss sich natürlich wie überall einmischen und kopiert meine worte an ihn aus dem anderen thread habe es dir schon mal gesagt -->don't</--> reply anymore <-- hab ich dennoch das recht einige dinge nicht so stehen zu lassen und meine meinung zu sagen, das hat mit letztes wort gar nichts zu tun.

wenn sie aber schreibt sie ignoriert ab sofort meine antworten sollte man so etwas auch einhalten.
dann kommt ein stkrie und muss sich natürlich wie überall einmischen und kopiert meine worte an ihn aus dem anderen thread habe es dir schon mal gesagt -->come up with your own words and don't always copy everything.
just lol
and so now finally one of you can give in you both can answer what you want, i won't pay attention anymore (one for each of you).


</-->

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Anonym

Rizk Casino - have blocked me.

19th Aug. 2018, at 03:57 pm CEST#37
1 Like

Liked this post: s****e
Manfrede4 wrote on 19/08/2018 at 15:22: When I wanted to load a game from it came an error message. This happened to me with all BTG slots at Rizk. What is with other casinos e.g. is that also there so.Who says then that the error lies with rizk.How does he want to know that.The support could also say, we can not help them.Has he but not.That drags on so is of course annoying.I would not know e.g. what a BTG slot is.He could show e.g. the error message times here,vieleicht there is jemander here the same problem has.And vieleicht has someone a solution for it.

The support has not said that can not be helped, he just did not help.
I don't understand your excitement... Why is there support? If the player can't turn to them with a concern, then who can he turn to?

Now forums are supposed to provide all the solutions, can not be true.

Does he now have to accept everything as it is served to him?

So, they want our money and as much as they earn in players, I think it should be required that at least listened to.

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Anonym

Rizk Casino - have blocked me.

19th Aug. 2018, at 04:11 pm CEST#38
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@ with listen is meant here naturally, that not constantly everything must be repeated.

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Anonym

Rizk Casino - have blocked me.

19th Aug. 2018, at 04:23 pm CEST#39
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Samira wrote on 08/19/2018 at 15:57
Support didn't say it couldn't be helped, they just didn't help.
I just don't understand your excitement... Why are there supports? If the player can't contact them with a concern, who can they contact?

Now forums are supposed to provide all the solutions, can not be true.

Does he now have to accept everything as it is served to him?

So, they want our money and as much as they earn in players, I think it should be required that at least listened to.

What happens if he plays the games for free does not work? I have often had games that do not work 1 day the next day already because the games were maintained I learned afterwards from the casino.I have never had problems with the chat told them my problem sometimes they could help me immediately sometimes 1 or 2 days later.I sometimes get upset when something does not work properly when gambling.But directly with lock arrive I do not know.At the last sentence I fully agree.But please always keep in mind.These people do their job like them and me.Denen not the casino belongs.

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Anonym

Rizk Casino - have blocked me.

19th Aug. 2018, at 04:29 pm CEST#40
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Harmony wrote on 19.08.2018 at 12:14 pm: Of course it is legitimate that he had himself blocked, no question. But you always have to look at both sides. If a chat breaks off, you are thrown out of the game or you have a non-German-speaking employee in the chat, but often also the craziest conspiracy theories are brought to life, which MAY have completely different causes. And that's exactly when decisions are made that you might regret at some point.

I had already said it. It is the good right that everyone can write here what he wants, as long as one keeps to the rain of the forum. But it is just as legitimate for everyone to reply and give their point of view. That's exactly what a forum is for

From my own experience I can say that with respectful and understanding handling, a portion of charm in dealing with the support staff clearly achieves more than to directly accuse them of fraud, cunning and unserious business behavior. Not to forget that there are often people sitting there who have little to no idea about server technologies and have a list of answers at the start, which are inserted with copy & paste. Just like any other call center.

Like every time, I can subscribe to the principle of friendly cooperation, but sometimes it seems to me that you are massively protecting the support staff. Of course, most support workers can't be held responsible for technical problems, etc., but they can be a bit more motivated. If they don't like the work, they shouldn't let it hang down on the players.

You pay in 500 €, the support worker writes after 10 minutes "I'll take a look at it" and after another 10 minutes "Have you logged out and in yet?". Then you do that, money not there and waiting on hold again and have to go through this process again for 20 minutes. And that's not an exaggeration either, it doesn't have to be fraud, but that's not remotely good support - or any help at all. The friendly approach thing doesn't work with some OCs, it works with the ones that write semi-normally with you anyway. Try it at DrueckGlueck with friendliness, that goes into a bottomless bucket and claps as dirt on the floor again.

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