Public complaints: Rip-off at Lapalingo.com - real money credit of 100,000 euros deleted (Page 2)

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Lapalingo wrote on 15/12/2017 at 09:36: Hello Friedbert0503,
i am sorry that you are disappointed.
My name is Sara and I am Head of Affiliation and would like to take a closer look at your case and see what we can do. Can you please contact me directly [email protected] and together we will see what really happened and what we can do about it.
With best regards,
Sara

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Gamer777 wrote on 06/01/2018 at 13:45: You may not be able to say it in principle, but according to my several years of gaming experience you are usually only allowed to play slots with bonus money.

Playing Roulette or Blackjack with Bonus money is not allowed in a large part of the casinos, or the turnover requirements are not met with these games.

There may be exceptions....

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Friedbert0503 wrote on 12/14/2017 at 2:58 PM: Hello Community,

here times a case einens online casino of bonus payments,

on 12.12.2017 I have a Bonus Code Eingelöstbei Lapalingo.com, 100 euros deposited and 100 euros received as a bonus.
Initially, I then played on the slots until I had some money on my bankroll. I also often changed to Blackjack and roulette.
What upsets me so much is that you can not comprehend with what money you have now won, whether with bonus or with your own money plays. >You only see that you can convert the money to real money if you spend a certain time in the casino. After a good two days I had managed from the 200 euros (including my own 100 euros) to earn a bankroll of 100,000. But now came the big veto on the story as I wanted to make a withdrawal of 10,000 euros I got 2 days later a message that I have violated the bonus conditions and my entire real money goodahaben of 100,000 euros was deleted. I find that the 100 euro bonus in no relation to 100,000 euros. Vroallem weis no one with what money you have now won, whether with the bonus or with their own money.
I can only advise everyone not to take advantage of such bonus payments. Also the support is here no big help...... >:(

So the bottom line is that you are lured with offers and ultimately you lose.

I have the case times entrusted to a lawyer to let this thing check again legally, because I'm not a lawyer

Ps: can you publish the name of the casino? and how about pictures that everyone can see what's going on with occupy .... have of all bookings and wins pictures and also the payout of the first 10,000 euros that I wanted to pay out

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Lisa2608 wrote on 18/12/2018 at 19:59: Hello, the post here is a bit older, but I just happened exactly the same thing at the same casino. I had 30€ bonus credit and have properly converted this. On the bonus page I could then convert this into REAL MONEY. It also said that you can convert a maximum of 100€ in real money. I had after the convert 80€ and have with these then 2200€ erspielt and these without problems auszahlen can. A day later I got an email saying that they can only pay me 100€ because the converted 80€ also fall under the bonus conditions. This is obvious misleading and should be banned. If I convert Bonus money into real money, how can it still be bonus money and why can I convert it at all? Inexplicable for me....

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Random wrote on 12/18/2018 at 9:05 pm
And here one wonders why?


Why do you have to convert it to real money, then cash out before you can continue playing with it?

Does the system work differently when playing with bonus?

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