Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Public complaints: Quasargaming - Little brother drains account and gambles away 5000€. Account locked - My experience with support (Page 8)

Topic created on 17th Jul. 2018 | Page: 8 of 9 | Answers: 86 | Views: 22,484
Anonym

Quasargaming - Little brother drains account and gambles away 5000€....

18th Jul. 2018, at 02:15 am CEST#71
1 Like

Liked this post: M****3
The story sounds really stupid.

But the fact is: The money was paid in and gambled away.
Now Quasar has also blocked the account, so what?

Casino does not hold back money, it is not about a stupid bonus rule, but the casino has simply decided not to let this player play again so that the next time then not the dog has gambled away the money.

This post has been translated automatically

W****m

Quasargaming - Little brother drains account and gambles away 5000€....

18th Jul. 2018, at 09:15 am CEST#72
0 Likes

Nobody has liked this post so far
Samira wrote on 18/07/2018 at 00:39: Super.... since some users here have searched and found... pleased me... Hurray.

Whether the story is true now as it is presented is questionable in my opinion, but who knows, don't want to accuse anyone of lying.

But what amazes me even more is that all resign themselves to the questionable terms and conditions of the casino's and hold everything for granted.

Let's assume that the TE would have made a profit with the deposited money, then the casino would have checked this and there would have been doubts about the identity of the player due to the unusually deviating Deposit rhythms. Now the casino checks and the player admits that these wins were made by his younger underage brother.

How the casino would have decided then, everyone can probably think, vlt the casino would have even shown so "KULANT" and would have at least refunded the deposits.

That it is now but so gone out as it is now gone out, is so typical of a casino and just as typical of a "I let myself be fooled" are so far your contributions in this thread.

Amen.

So, Samira last warning, constantly this criticism of casinos and well behaved players, better not do so further, otherwise it goes very quickly and you're gone.

Little joke .

This post has been translated automatically

Knochen
Elite

Quasargaming - Little brother drains account and gambles away 5000€....

18th Jul. 2018, at 10:34 am CEST#73
0 Likes

Nobody has liked this post so far
Wolfram wrote on 18/07/2018 at 09:15
So, Samira last warning , constantly this criticism of casinos and well behaved players, better not continue like this, otherwise it will go very quickly and you are gone .

Little joke

Sometimes I still do not laugh about it today.


Who thinks to criticize Quasar for this procedure has just not understood what, namely that differentiated criticism is good but fundamental criticism bad.

The casino has behaved correctly this time. It was of course right not to pay back any money, if something like this would work then the support would have to deal with 100 such requests daily. It was in their discretion probably also right to block the account. If abuse by minors has taken place absolutely right. Objectively speaking, the casino has worked seriously, so absolutely no reason to question the terms and conditions here. The AGB excerpts which are relevant, are actually only those with account abuse and those are meaningful.

This post has been translated automatically

Anonym

Quasargaming - Little brother drains account and gambles away 5000€....

18th Jul. 2018, at 10:37 am CEST#74
0 Likes

Nobody has liked this post so far
If now legally seen one under 18 Jähriger provably for example 400 euro gambles, the Casino operator would have to pay back the money nevertheless, since the declaration of intention is floating ineffective or?

This post has been translated automatically

Knochen
Elite

Quasargaming - Little brother drains account and gambles away 5000€....

18th Jul. 2018, at 10:42 am CEST#75
0 Likes

Nobody has liked this post so far
Green wrote on 18.07.2018 at 10:37: If now legally seen an under 18 year old demonstrably for example 400 euros gambles, the casino operator would have to pay the money back, since the declaration of intent is yes pending invalid or?


If the under 18 year old has been provided with an account by an adult or if the adult has not secured it sufficiently, this adult person is more likely to be liable to prosecution than the casino.

Edit: Even in this case and if the casino had to pay back the money, they would of course block the account. However, I believe that less, because you can easily create an account without Verification, Deposit and play. You then also confirm that you are 18 years or older. That should suffice as a safeguard for this case.

This post has been translated automatically

Anonym

Quasargaming - Little brother drains account and gambles away 5000€....

18th Jul. 2018, at 10:48 am CEST#76
0 Likes

Nobody has liked this post so far
Green wrote on 18.07.2018 at 10:37: If now legally seen an under 18 year old demonstrably for example 400 euros gambles, the casino operator would have to pay the money back, because the declaration of intent is yes pending invalid or?


In this case, you have to prove this first and this will probably have to be done by filing a complaint.

This post has been translated automatically

upola
Legend

Quasargaming - Little brother drains account and gambles away 5000€....

18th Jul. 2018, at 10:58 am CEST#77
0 Likes

Nobody has liked this post so far

Samira wrote on 18/07/2018 at 00:39: Super.... since some users here have searched and found... pleased me... Hurray.

Whether the story is true now as it is presented is questionable in my opinion, but who knows, don't want to accuse anyone of lying.

But what amazes me even more is that all resign themselves to the questionable terms and conditions of the casino's and hold everything for granted.

Let's assume that the TE would have made a profit with the deposited money, then the casino would have checked this and there would have been doubts about the identity of the player due to the unusually deviating Deposit rhythms. Now the casino checks and the player admits that these wins were made by his younger underage brother.

How the casino would have decided then, everyone can probably think, vlt the casino would have even shown so "KULANT" and would have at least refunded the deposits.

That it is now but so gone out as it is now gone out, is so typical of a casino and just as typical of a "I let myself be fooled" are so far your contributions in this thread.

Amen.

So TE, your story is definitely believable, I'm so sorry for you.Of course, the casino would have to pay you back the amount.The AGB interested no one.die are anyway all not authoritative.OC are anyway all pigs.


Better so.

This post has been translated automatically

Anonym

Quasargaming - Little brother drains account and gambles away 5000€....

18th Jul. 2018, at 11:15 am CEST#78
0 Likes

Nobody has liked this post so far
upola wrote on 07/18/2018 at 10:58 AM

So TE,your story is definitely believable,so sorry for you.Of course the casino should have paid you back the amount.The T&Cs don't interest anyone.They are all not authoritative anyway.OC are all pigs anyway.


Better that way.

You can also overdo it... short... ne not better so.

@Wolfram ... I don't care... who excludes criticism, lives illusionary.

This post has been translated automatically

Anonym

Quasargaming - Little brother drains account and gambles away 5000€....

18th Jul. 2018, at 02:57 pm CEST#79
0 Likes

Nobody has liked this post so far
You should take a closer look at the case that the TE brings up here.


I assume that the TE does not live in a room like his brother.

This would have had to sneak in and take unnoticed the phone of the TEs.

The TE claims his brother would have made a total of 18 deposits with it.
That means: His brother would have had the cell phone for a longer time or would have sneaked in 18 times.
A cell phone is the first thing you have in your hand when you get up in the morning and the last thing you have when you go to bed.
So this is very unlikely.

Now the brother would have had to know the password of Sofortüberweisung and the access data to Quasar in addition to a lot of criminal energy.
I don't know how this works via app, but when I Deposit via Sofort I also have to enter my online banking number which is 8 digits and then my additional password.
So the brother would have to know something like 3-5 different codes by heart.
Now the TE can say that he often played together with his brother and he must have memorized it.
But then the question arises whether the TE is completely stupid to bring a 15 year old gambling closer.
Especially like he can his brother then not just like and adult and responsible are then probably also foreign words for him.


No matter how you turn it, the TE does not come off well here.

If he tells the truth means that he instigates a minor to gamble,
he's lying, well, then he's lying and there's no need for anything else.

Personally, I feel sold as stupid by the TE here so a moronic story to serve and to think the users here are so stupid to swallow that and abuses the complaint function of the forum that should be used for real problems - of which there are more than enough.


This post has been translated automatically

W****m

Quasargaming - Little brother drains account and gambles away 5000€....

18th Jul. 2018, at 05:13 pm CEST#80
0 Likes

Nobody has liked this post so far
Can Gamblejoe not just stand for a great story, one where you lie down drunk and a scumbag of brother fifteen years and unscrupulously strikes, who knows, of course, everyone has his doubts, we all know only one thing, there must be no doubt about the probity of any casino, because if casinos do not pay out or block the account for legitimate reasons, then they also have a reason, you can not just gamble away 4000 euros and then simply make a payout or at a loss a bonus claim .
I find bone should explain here again intervening, so that you also understand that .

This post has been translated automatically

Hot Topics19th Dec. 2024 at 01:49 am CET

World
0
World
0
World
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of livecounter_GJTesterlivecounter_GJTester
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately