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Public complaints: Quasar Gaming does not pay out €161,000 (Fraud & Rip-off) (Page 5)

Topic created on 16th Dec. 2017 | Page: 5 of 8 | Answers: 79 | Views: 42,011
s****e
Daniel wrote on 12.02.2018 at 16:45
Talina2009 wrote on 12.02.2018 at 16:03: Do I have a chance that MGA gives me right? At least on goodwill? This wait makes me crazy.If they also do nothing.What can you do then?

Lawyer for international law look for and on Malta (member of the European un ion) complain. But first wait and see what the MGA says ...

I do not understand why people here are always advised to sue
1. I don't know of any cases that have been successfully sued. And if, it was about Gambling addiction or the like.

2. Gambling including Online Casinos is prohibited. It is more or less tolerated. If the casino wants to pin you one,
it gives a little hint to the judicial authority. Money from crimes can and will be confiscated in this case.
End of the song: Criminal complaint running with open end, money gone, money for lawyer thrown out.

3. Malta earns a not inconsiderable part of its tax revenue from the location of several online casinos.
A judgment against an online casino would probably have the consequence that some casinos dilute themselves.
Whether you can expect a fair trial, I do not believe, even if s belongs to the EU
Who judges already negatively against his tax revenues.

4. Must be advanced some money. Lawyer, evt. Sicherheitsleistug at the court, to cover costs.
That goes directly into the thousands. With a completely uncertain outcome. Thereby a revision is not even considered.
And legal protection Insurance can be forgotten, since one made itself punishable by the illegal gambling,
and that usually excludes legal protection.

5. Has he violated the terms and conditions. He has deposited with a foreign credit card. Even if it is the brother,
this is not allowed. So would most likely also judge a court
I am not allowed to go shopping with my brother's bank card

So why are people here constantly advised to sue?
This can finally lead people here to ruin!

If I am wrong in any of these points, I ask for correction and feedback!

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Daniel
Elite
stkrie wrote on 02/12/2018 at 10:56 pm

I don't understand why people here are always advised to sue
1. Is not yet aware of any case that has been sued with success. And if, it was about Gambling addiction or the like

There have been successful lawsuits when it came to Player protection issues. Why should something like this not be successful? Of course you have to consult specialized lawyers and if it is about a higher sum and the lawyer is really convinced that a lawsuit is promising, then the lawyer (if he is smart) will take over the costs and take a higher commission. With 160.000€ the lawyer could earn 30.000€ instead of 5.000€ - 8.000€, which he would normally get with such a sum. Of course such things have to be discussed beforehand and if the client has no Risk why not try?

2. If the casino wants to pin you one, it gives a little hint to the judicial authority. Money from crimes can and will be confiscated in this case. End of the song: criminal charges in progress with open end, money gone, money for lawyer thrown out.

Since Online Casinos have been in existence (for more than 18 years and millions of players), NO player has ever been convicted of illegal gambling. There has only been one verdict from a rancid Munich district court. A 6-digit amount was confiscated from the 25-year-old master painter. However, this verdict was later overturned by the Munich Regional Court and the gambler got his money back. Against the player ran however different investigations as one told me and the painter master had in other ranges dirt at the tuck (drugs or whatever). One could prove him but nothing and has then just pulled the casino card (but without success).

If the casino wants to pin one on you, it gives the justice department a little hint.

So that the danger exists that evlt. a precedent is created and thus possibly the complete German market is lost? I hardly believe that an online casino would expose itself to this danger, just to "pin" a single small player one. Such actions avoid online casinos like the devil the holy water. Even if the casino "pins" the player to 99.999% nothing will happen in the end.


3. denies Malta a not exactly insignificant part of its tax revenues by the seat of quite on-line Casinos.
A ruling against an online casino would probably result in some casinos taking a powder.

Why would a judgment against, say, Quasar Gaming result in some casinos diluting? Not even Quasar would thin out if they didn't get justice and had to pay 160,000€. Then they just pay 160K and continue as always. They are certainly not broke because of 160K. Quasar is a very successful casino.

Germany is just as corrupt, possibly even worse than Malta when it comes to the higher levels. Nevertheless, an Otto normal consumer can sue Volkswagen, Audi, Daimler, etc., if one of these corporations throws a car on the market, which disintegrates into its individual parts after driving once. And this although a large part of the tax revenues are generated by these companies. If Audi now gets a slap on the wrist, that doesn't mean that Volkswagen and the others will take a powder.

Because Malta generates a significant portion of its tax revenue from the headquarters of several online casinos, Malta should have an interest in ensuring that everything is done in accordance with EU law. If there are 200 gambling companies in Malta and one of them behaves criminally, what is the problem with closing it down? There are still 200 other companies there, which may behave more cleanly in the future due to such a ruling. The online casino Mr. Ringo, for example, was closed a few months ago because they did not pay out wins. Currently, the police are also investigating the operators of Mr. Ringo.


Whether you can expect a fair trial, I do not believe, even wenne s belongs to the EU.

Who judges already negatively against its tax receipts.

Why should you not be able to expect a fair trial? If a player is in the right and Malta agrees with the player, then this strengthens the reputation of this license. Through the trust, more players play in online casinos with a gambling license from Malta and then even more tax revenues bubble up.


4. Must be advanced some money. Lawyer, possibly security Deposit with the court to cover costs.
This goes directly into the thousands. With completely uncertain outcome. Thereby a revision is not even considered.
And legal protection Insurance can be forgotten, since one made oneself punishable by the illegal gambling,
and that usually excludes legal protection.

Illegal gambling see point 1. The story with the money advance etc. must of course be clarified and agreed with a specialized lawyer beforehand.


5. Has he violated the terms and conditions. He has deposited with a foreign credit card. Even if it is the brother,
this is not allowed. This is most likely how a court would judge.
I am not allowed to go shopping with my brother's bank card.

This is the only critical point. Of course, the player has violated the T&C's and Quasar has basically acted correctly - especially since the brother (to my knowledge) also has a different last name.

The problem with this is that a lot of fraud is committed via credit cards, as this payment method is also not that secure. If person A now steals a credit card from person B to satisfy his addiction, then the casino has to refund person B the funds. There are also bad players and the casino does not know if the story is true or not. Maybe the credit card was not from his brother, but the gambler stole the credit card from his work colleague to be able to gamble. Then he won and tells the colleague, listen, I screwed up and stole your credit card but won 160.000€. Of course the colleague would be angry about this but he would not be angry anymore if he can be happy about 160.000€ of which he gets for example 50% as compensation. In this case, I would not press charges (if I were the colleague). In the other case, however, I would report the player and also reclaim the money from the online casino.

In principle, it does not matter whether it is the brother, the colleague or someone else. As a brother, I can also report my brother if he f**ks up and the relationship may not be so good.

The player should in any case be able to achieve that all deposits (minus) withdrawals are returned to the brother's credit card - I think that's what it will come down to. Of course, I still recommend getting advice from a specialist lawyer. With such a sum it would be stupid not to do it. An initial consultation costs a maximum of 190€, but most lawyers don't charge the maximum fee for an initial consultation and sometimes lawyers don't charge anything at all and book it as an aquise.

In this initial consultation you can then weigh the chances and risks and if the lawyer is sure, he will want to sue on his own and bear the risk against a higher commission. You can then negotiate something like that. So just to throw in the towel and say, it's useless anyway, is really stupid with such a sum. To earn 160.000€ net an average person in Germany has to work 8 or more years. I think you can put a little bit more effort into it (even if in the end maybe won't bring much). Above all, you should get advice from people who know more about the law than you, me or anyone else in the forum. And if you have done that, then you can at least say that you have tried everything.

Always give up right away. MAN STKRIE'S I WANT TO HEAR YOUR BATTLE CRY!!!

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Talina2009
Visitor
Does anyone know how long it takes for MGA to get back to me? the mail says something about 3-4 weeks.the wait for a response makes you crazy.

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s****e
@Daniel

My battle cry: Pieeeeep

All kidding aside.

1: Well, that's why I said Gambling addiction and the like. But I don't know of any case where someone successfully claimed his money
sued for his money. And I believe that this is not a coincidence. There are enough gamblers with enough powder
and staying power to go through with a lawsuit. But it seems impossible. Doesn't that seem strange to you?

2: That with the painter master was of course rarely stupid. But it is a fact that first a criminal complaint follows, which of course
will be discontinued by the public prosecutor for lack of interest. Or a settlement is made for a certain amount of money
drawn. Even if the prosecutor discontinues the case due to lack of public interest, it doesn't mean that he doesn't get the win from this "crime"
from this "criminal act" not confiscate. Whereas with these sums there is always public interest. So he will have a problem
have
An anonymous Tip-off happens quickly. Why should one automatically blame the casino?

3. I think Quasar has a lot of losses due to the loss of Novoline on the German market, even if this is compensated by other
Game manufacturers to compensate. Still, it should be painful for them.

Germany is corrupt, I agree. Didn't mean to defend Germany either, but ne lot of tax revenue comes
from the taxes of OC. I think 12% or so of all tax revenues. That's quite a number.
I think that the other 199 OC will look very closely how what is judged when it goes against an OC.
And I do believe that they will make it dependent on whether one should not choose another seat
should be chosen. In a pinch, curacao or similar is also possible.
An office or mailbox is quickly rented, and there are enough new players who fall for it.

4. Even if the lawyer makes it commission dependent (which I don't believe), court costs still have to be paid.
I don't know the laws of Malta, in Germany the costs depend on the amount in dispute. Alone these would be in Germany
4.500€ at the buzzer. With revision it becomes substantially more expensive
Excerpts from Maltese law: In principle, the losing party in the legal dispute must bear all attorney and court costs.
So also the opposing ones. And this will certainly not be borne by the own lawyer.
In the case of a frivolous or harassing appeal or retrial, the appellate court may award double the costs. If one were to appeal frivolously......
The tables provide for certain procedural acts fixed fees, partly, but the amount of the fee is also dependent on the amount in dispute. This is determined according to the regulations of the article 747 ff. Code of Organization and Civil Procedure. With over 160000 also no Pappenstiel will be.
How should he bear all these costs, if he does not earn good money?

5. There we are in agreement. And at the latest here comes the break in the neck.

Daniel believe me, I wish nothing more than that the player gets his money. I'm the whole Bescheisserei itself
on the sack. Bonus rules that are under all sow, Verification chicanes, delays and and and
But I don't believe in it.
And such a court case can mean financial ruin. He has violated the terms and conditions. And this time not against a
And this time not against a harassment regulation, but against a meaningful one. And no court will judge against it.

I like your sense of justice. I have the same. I have sued and won for things that amount to 100 euros.
Not because I am a miser, but because I have such a sense of justice. Nevertheless, I make a cost-benefit-risk
Weighing. I don't want to drive myself to ruin.
That's why I don't play in OC anymore. I too have been cheated out of thousands. So you have to learn your lessons
I too have dealt with suing for a long time. But the Risk that they would have flattened me financially, because the
simply have much more powder at their disposal, would have been too great.

I also understand that many here want to sue, so that there is a landmark decision.
But put yourselves financially in the position of the one who is suing!



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Anonym
stkrie wrote on 02/14/2018 at 12:38 pm: @Daniel

But it seems impossible. Doesn't that seem strange to you?

For what reason would that seem strange?

Or there will be a settlement for a certain amount of money


Not true. There is not a single registered case in Germany where something like this has happened

Even if the public prosecutor stops the case due to lack of public interest, it does not mean that he will not confiscate the win from this "crime"
from this "crime" not confiscate. Whereas with these sums there is always public interest. So he will have a problem
have
An anonymous Tip-off happens quickly. Why should one automatically blame the casino?

Just as little true I repeat: There is not a single registered case in Germany that would support this statement of yours. I don't even know why you like to say that?!
I think that the other 199 OC will look very carefully how what is judged when it goes against an OC.
And I do believe that they will make it dependent on whether one should not choose another seat
should be chosen. In a pinch, curacao or similar is also possible.
An office or mailbox is quickly rented, and there are enough new players who fall for it.

From: I think and I suspect one can buy unfortunately nothing in Germany or other countries. Everyone has his own opinion and that's a good thing!!!

You sell your statements in such a context but almost as facts, which in turn is simply not correct.
Even if the lawyer makes it commission-dependent (which I do not believe), court costs must still be borne.

Again. ( Which I don't believe) Why not? Have you talked to every lawyer in the world? Of course there are lawyers who pay in advance to take a higher commission at the end. This is called investment. This is a common business model

I do not know the laws of Malta, in Germany the costs depend on the amount in dispute. Alone these would amount to in Germany
4.500€ at the buzzer. With revision it becomes substantially more expensive
Excerpts from Maltese law: In principle, the losing party in the dispute must bear all attorney and court costs.
So also the opposing ones. And this will certainly not be borne by the own lawyer.

And that is exactly why a lawyer can weigh up the chances of success beforehand. As mentioned, he does not do this for the fun of it

Not because I am a miser, but because I have such a sense of justice. Nevertheless, I make a cost-use-risk analysis beforehand

Weighing

Just like a lawyer...... ...
He has violated the AGB`s. And this time not against

Schikaneregelung, but against a meaningful. And no court will judge against it.

Wunderino has had an error in the AGB 's if you have followed it correctly. Of course there is a chance here. The AGB 's have been faulty here. Such errors are not on a player to roll off. If the terms and conditions were visible in black and white for every player on the website at that moment and you have adhered to them, the chance here is even quite good.



Daniel has not said in a single sentence that this will definitely succeed. It is an option that he has listed. Usually Daniel always writes that the chances of success are small to non-existent

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Daniel
Elite
Hammerdammer wrote on 02/14/2018 at 15:10

Usually Daniel always adds that the chances of success are small to non-existent

Yes, unfortunately I also don't know anyone who has ever really tried to sue or at least has been to a GOOD lawyer who is also specialized for European or international law. Since I'm not a lawyer myself and I'm not aware of any case myself so far, I can't really make any professional statements about this. I would find it cool if a player would sue (if the financial Risk is kept within limits of course). I would find it even more cool if the player would get right in the end. This would also shake up the industry a bit and make sure that the industry as a whole becomes more serious.

When GambleJoe became more popular in late 2014, I received a lot of complaints via email about casinos with all sorts of licenses. At that time GambleJoe did not have a forum and GambleJoe looked like this until the end of 2016 :

Daniel

Am a little embarrassed when I see it like this

Anyway, it was then also in many Online Casinos in Malta, Gibraltar, UK, Isle of Man (casinos with good licenses) still common for German-speaking players that casino although they were 100% in the wrong, did not pay out if the payout amount was too high. This was simply because no German player knew or only very few and also any forest-and-meadow lawyers always told the people no chance. But now I told the people to complain to the supervisory authorities and almost always the people got their money afterwards. When the casinos were licensed in Curacao the players NEVER got their money - whether they were in the right or not. Not in a single case!

How is it today, now that players are better educated by, for example, articles like this one? I have very rarely seen a case in the last two years where the casino was 100% in the wrong and did not pay out or did not want to pay out. For this, the casinos have introduced any bonus rules, which nowadays unfortunately represent a problem. At least the casinos are now 99% in the right (unfortunately, often not morally right) if they do not pay out wins and complaints are much rarer.

What has improved? What has improved is that players who play with their own account normally without a bonus in casinos with an EU license (or who follow the bonus rules exactly) are paid their winnings and, if necessary, successfully get them through the regulatory authority. The best and most extreme example is the case of Robin where the Platin Casino did not pay out 160.000€.

What I want to say is that you can change something for the better but you have to do something or at least try to do something and not throw in the towel.

By the way, Robin was not "pinned" by the casino and lives his life with 160,000€ more in his account. I only hope that he has not gambled away the money in the meantime. Unfortunately, he does not answer when I write to him on Skype or he is always offline.

stkrie wrote on 14.02.2018 at 12:38 pm: @Daniel

My battle cry: beeeeep

Nothing changes with such a battle cry of course! I wouldn't be afraid of them, practice!

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s****e
@Daniel
First I eat my doughnut
I paid for it, I eat it!

Yes with public pressure as well as reports to regulators it may work from time to time.
Just like bad reviews at Gamble joe and co.
But honestly, if a casino is really cross, you have no chance, even if you are in the right a thousand times
thousand times in the right are.
Must you agree with me, right?
The pinning was also just a thought, if something like that would happen, if you are too
a casino too much on the sack would go. Theoretically as well as practically they could
one purely press.

That the basically have no interest in it, is clear. But there is the possibility.
I believe that some people with powder have already complained. High Roller or similar
well-heeled. But apparently with little success. Believe that would have gotten around.

So if pressure has no success, and also here can not be helped, because of me even the supervisory authorities,
then you have shit!

My opinion!

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Daniel
Elite
stkrie wrote on 02/14/2018 at 20:00: @Daniel
First I eat my doughnut
I paid for it, I eat it!

Yes with public pressure as well as reports to regulators it may work from time to time.
Just like bad reviews at Gamble joe and co.
But honestly, if a casino is really cross, you have no chance, even if you are in the right a thousand times
thousand times in the right are.
Must you agree with me, right?
The pinning was also just a thought, if something like that would happen, if you are too
a casino too much on the sack would go. Theoretically as well as practically they could
one purely press.

That the basically have no interest in it, is clear. But there is the possibility.
I believe that some people with powder have already complained. High Roller or similar
well-heeled. But apparently with little success. Believe that would have gotten around.

So if pressure has no success, and also here can not be helped, because of me even the supervisory authorities,
then you have shit!

My opinion!

Well, High Roller seldom complain, because they (even if they win times 20.000€) often the 5-fold amount before have reingeballert. The casino would be stupid, if they would cross. But what happens (very rarely of course) is that small players with 20€ or 50€ Deposit win 30K and significantly more. If this happens in worse casinos, then the casinos do not like to pay out so much

For example, something like this happened here: https://www.gamblejoe.com/news/merkur-casino-verweigert-auszahlung/

Nevertheless, the player (20€ in, 50K won, blocked by the casino, reopened by the regulator and then won another 110K on top and got problems from the casino again) got his money in the end. Even if the whole story has dragged on for half a year.

And with such a money receipt the German authorities also get that compulsorily with and the player must explain where he has the money. For example, from 50,000€ a report is automatically sent to the tax office. However, I did not notice that the player's funds were confiscated. I also did not notice that the player was penalized or had to pay taxes on the win (gambling winnings are tax-free anyway).

As a gambler you can be really relaxed about all the debates, nothing will happen!

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Talina2009
Visitor
My account at Quasar is temporarily excluded from real money games.Was denn das fürn Mist? as if I would Deposit again right after the stuff.Is this normal?

Lg

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Marco
Visitor
Quasar has also temporarily excluded my account from real money. In the meantime it is free again.
When I wrote to the mga I got as a response, "the case is rejected because I have violated the terms and conditions.
I wrote back that I have often deposited through other accounts and still got payouts.
The case was taken up again.
Unfortunately, so far nothing heard.

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