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Public complaints: Quasar Gaming does not pay out €161,000 (Fraud & Rip-off) (Page 3)

Topic created on 16th Dec. 2017 | Page: 3 of 8 | Answers: 79 | Views: 42,012
Anonym
Jackpot2017 wrote on 02/04/2018 at 12:44 pm: Ever thought about settling for, say, half? So 80,000 and the case is closed? That would be a fair solution and would also strengthen customer friendliness, respectability and trust in Quasar Gaming.

80.000 too much for Quasar unfortunately......

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Anonym
I hope you get your money, be it through a settlement or something like that, but why the hell are you playing with 100€ stake?!?!?!

When I sign up at a casino, the next step is immediately the Verification of the account, usually goes within 24 hours, and you are not sitting on hot coals if you have won something and waiting for verification as well as payout.

Only when the account is verified the casino gets my money, before the first Deposit is then canceled via LiveChat the bonus (sometimes you have to fight there) and asked again if everything is fine with the account, if the employee confirms this in the chat, a screenshot is made and saved, so that you have something in hand in case of later problems, after the spin station thing I actually did not want to play, but this has changed, I secure myself before.

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Talina2009
Visitor
Hello marco,

what have you achieved now?
I have the same problem.I was not aware that I may not Deposit and withdraw via third parties.I have often with the bank account of my parents in and out.There were never problems.Now I had used the credit card of my mother and wanted me an amount of 12,500 euros together with my mother can be paid out.This they keep in and have me 100 euros I had paid in booked back and my win they keep in.I write several of the support and it is always something else.I no longer know what to do.

Lg

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Anonym
Really brazen, Deposit money via third parties possible other way around demanded, it is suddenly a violation of the terms and conditions. Find the would have to make trouble with the deposit. Disgusting shit.

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Talina2009
Visitor
Yes, unfortunately, I'm really really p**sed.Have 5 days every day 500 euros paid in.It has no one interested.Then I had 2 days 2500 euros submitted for payment and it has done nothing.Then I increased my win to 12,500.Wanted to pay out and off went the trouble.Now they offer me 100 euros and the rest is retained.The Live Chat today has also brought zero they said I can be happy to get 100 euros.And supposedly gibts also no Telefonnr. According to live chat.I could only upset.Who can help me?

Lg

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Anonym
Samira wrote on 10.02.2018 at 19:30: Really brazen, Deposit money through third parties possible other way around demanded, it is suddenly a violation of the terms and conditions. Find the would have to make trouble already with the deposit. Disgusting shit.

That is true of course. Accepting money is no problem but then pay out already. Unfortunately, eigtl is always in the terms and conditions, so you can not do anything...annoying. With Marco and his awesome sum even more.

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Anonym
Talina2009 wrote on 10.02.2018 at 20:17: Jaaa unfortunately am really really p**sed.Have 5 days every day 500 euros deposited .It has no one interested.Then I had 2 days 2500 euros submitted for payout and it has done nothing.Then I increased my win to 12,500 .wanted to cash out and off went the trouble.Now they offer me 100 euros and the rest is withheld.The Live Chat today has also brought zero they said I can be happy to get 100 euros.And supposedly gibts also no phone no. According to live chat.I could only upset.Who can help me?

Lg

So you should at least be able to reclaim all your deposits, right?
Is of course in no relation to your win

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Anonym
tby333 wrote on 02/10/2018 at 11:49 PM

So you should actually at least be able to reclaim all your deposits or?^^
Is of course disproportionate to your win


The deposits should all be able to be reclaimed, since Quasar does not tolerate deposits from outside accounts, this is of course not only for withdrawals but the player can also reclaim the money when depositing and losing

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Anonym
Hammerdammer wrote on 02/11/2018 at 00:27 PM
tby333 wrote on 02/10/2018 at 23:49

So you should actually at least be able to reclaim all your deposits or?^^
Is of course disproportionate to your win


The deposits should all be able to be reclaimed, since Quasar does not tolerate deposits from outside accounts, this is of course not only for withdrawals but the player can also reclaim the money when depositing and losing.

It is just laughable when "smaller" amounts (500 euros, for example) are paid out, but
large just not.

That's just a huge pile of shit!

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Talina2009
Visitor
Quasar has refunded me the last Deposit of 100 euros to my player account and that's it.Is really laughable.I've sent all kinds of documents there now comes no response.Never had any problems with them and now something.And something called VIP player who then gets 100 euros from 12,500 euros 😡

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