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Public complaints: Quasar Gaming does not pay out €161,000 (Fraud & Rip-off) (Page 2)

Topic created on 16th Dec. 2017 | Page: 2 of 8 | Answers: 79 | Views: 42,010
Daniel
Elite
From a win of 2,500€ and more, the casinos look more closely. Is even in casinos so. From 2,500 € winnings payout must show your ID again. (Money laundering stuff, we from the regulatory authorities so prescribed).

Quasar Gaming is fortunately not one of these casinos that make problems with large amounts of winnings. I have had many requests from nervous players, but they all got their wins without any problems. The biggest win I know of was 60,000€ with a 30€ deposit. Went out without any problems 2-3 days later.

I am quite confident that we will find a solution. But it is normal that if you Deposit with a foreign credit card (the last name of the brother is also different), this leads to problems. Theoretically, it could also be a stolen credit card.

I am really curious how Quasar Gaming will react to this case. If they find a solution (without regulatory agency, lawyer and Co.) for the Quasar Gaming regulars, then Quasar Gaming is really a top casino. Well, the bonus still sucks at Quasar though. Anyone who wants to play there should rather do without the bonus.

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Marco
Visitor
So I have now filed a complaint with Askgambler and Casinomeister.
Askgambler has rejected my complaint because of violation of Quasar terms and conditions.

Casinomeister is still on it and wants from me a power of attorney from the credit card owner, which is absolutely no problem because it is my brother and he knew that.

What I still find funny is that I have deposited on 18.10.2017 at Quasar 100 € with Sofortbanking also through the account of my brother.

On 25.10.2017 Quasar has paid me 4800 € and transferred to my account.
Since they must also have seen that I have taken a foreign account to deposit.

As soon as there is something new I make report.

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Daniel
Elite
Marco wrote on 10.01.2018 at 21:54: What I still find funny is that I have deposited on 18.10.2017 at Quasar 100 € with Sofortbanking also through the account of my brother.

On 25.10.2017 Quasar has paid me 4800 € and transferred to my account.
Since they must also have seen that I have taken a foreign account to deposit.

As soon as there is something new I make report.

Credit card Deposit is something different than Sofortüberweisung. I do not think that the casinos see Sofortüberweisung, from which bank account the money comes. They only see that it comes from Sofortüberweisung.

If the steps you have gone nothing bring, then you remain as the last free variant only the MGA. If that doesn't work either, then you need a lawyer for international law, Maltese law or European law. I have made you a list

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Marco
Visitor
No, they see that because they have written to me. They see that another IBAN was used for the deposit.
Quasar wanted to know to which person the IBAN belongs.

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Anonym
Send them the usual proof (screenshot online banking) that the account is really on. In addition, a bank power of attorney issued to you (you can download a form anywhere on the net). Against it there is hardly what to bring forward.

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Marco
Visitor
I have already done everything. Brings nothing I think there is nothing can be done. I try it still further

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J****r
That's awesome, I didn't expect that from Quasar. Sure they blame the legislator, money laundering, your own security and other shit but in reality it's all about money as always and everywhere. I wish you good luck. Go to a lawyer's office. Better than just one. Depending on your income, you can also get help with court costs, but I don't know much about that. Ask the lawyers and then f.ck them dry in the ass


JoKer


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Marco
Visitor
So the Malta Gaming Authority responded to my complaint.
They wanted to close the case because I violated the terms and conditions.
I wrote back that Quasar already paid out money to me, where I have already deposited money with not own account. I uploaded all screenshots as proof to MGA.
Their answer was that they are working on the case.
Now I have to wait again...... .

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Anonym
Ever thought about settling for, say, half? So 80,000 and the case is closed? That would be a fair solution and would also strengthen customer friendliness, respectability and trust in Quasar Gaming.

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Anonym
@Marco:

Can I ask you something?

How come you play with 100 per spin? It could hardly be any more awesome.

Do you play yourself high or directly so awesome stakes?

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