Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Public complaints: DrückGlück takes a long time to pay out money?!

Topic created on 04th Jun. 2018 | Page: 1 of 3 | Answers: 21 | Views: 16,222
LaJoya10
Hello,

i have won 3 days ago 530€ at DrückGlück. Without bonus without anything. My money.
I paid in and out via paypal. Should be no problem.
Verification should also be no problem, I wrote to support and the lady looked at the documents and said it was ok.

Now I'm waiting 3 days for a payout via Paypal. In no online casino have I ever waited until my money was paid out.
Every time I write to the support I get the same answer that the employees of the withdrawal center will process my request soon. This answer I get for 2 days but nothing happens.

Will I ever see my money or should I just give up hope?

Greetings

This post has been translated automatically

Anonym
Don't know the casino personally, but could well be because withdrawals are not processed on weekends.

Edit: look here:

https://www.gamblejoe.com/online-casinos/drueckglueck/detail/

Under deposit/withdrawal - weekend withdrawal: No.

So be patient a little longer, your payout will come 😉

This post has been translated automatically

LaJoya10
Schorsch wrote on 04.06.2018 at 11:33: Do not know the casino personally, but could well be because withdrawals are not processed on weekends.

Edit: have a look here:

https://www.gamblejoe.com/online-casinos/drueckglueck/detail/

Under deposit/withdrawal - weekend withdrawal: No.

So be patient a little longer, your payout will come 😉

Mhm, very funny that the ladies from the support never tell me that no withdrawals are processed on weekends...

This post has been translated automatically

Anonym
Over the weekend, this can happen Bit patience!

This post has been translated automatically

Anonym
That's right, very few casinos make withdrawals on the weekend, so be a little patient and it will work out
Also, the terms and conditions say something about three days processing time, but of course these are always working days, so you should receive your payout on Wednesday

This post has been translated automatically

upola
Legend
Drückeglück is a reputable casino, you get your money...But it always takes a long time...so I no longer play there.


This post has been translated automatically

L****0
LaJoya10 wrote on 04/06/2018 at 11:26 am: Hello,

i won 530€ at DrückGlück 3 days ago. Without bonus without anything. My money.
I paid in and out via paypal. Should be no problem.
Verification should also be no problem, I wrote to support and the lady looked at the documents and said it was ok.

Now I'm waiting 3 days for a payout via Paypal. In no online casino have I ever waited until my money was paid out.
Every time I write to the support I get the same answer that the employees of the withdrawal center will process my request soon. This answer I get for 2 days but nothing happens.

Will I ever see my money or should I just give up hope?

Greetings

It might be up to your bank.

This post has been translated automatically

upola
Legend
LABoy90 wrote on 05/06/2018 at 11:46 AM
It might be because of your bank.

He deposited via PayPal,that has nothing to do with the bank for now.

This post has been translated automatically

L****0
upola wrote on 05.06.2018 at 11:50 am
He deposited via PayPal,that has nothing to do with the bank for now.

Paypal is JP Morgan so it is a bank.

This post has been translated automatically

Knochen
Elite
LABoy90 wrote on 05/06/2018 at 11:53 AM
Paypal is JP Morgan so it is a bank.

But PayPal processes such payments in near real time. The casino just hasn't entered the payout yet.

This post has been translated automatically

Hot Topics25th Nov. 2024 at 12:57 pm CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately