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Public complaints: DrückGlück duration payout?

Topic created on 02nd Jul. 2018 | Page: 1 of 3 | Answers: 20 | Views: 23,140
ruhnii

DrückGlück duration payout?

2nd Jul. 2018, at 01:49 pm CEST#1
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Hello Gambler,

wanted to ask if you have experience how long it takes from the click payout to the confirmation email and subsequent receipt of funds in the bank account? For me, it now takes an unusually long time. Was previously always at StarGames but since the Novo Shit I have tried my luck at DrückGlück and after I have won something now started the payout. I am verified and have played without bonuses. In the support they can not help me because everything is done by the "Financial Department", but they confirmed that all the necessary documents are validated and I am verified.
Therefore, the question about your experience on the duration? When do you receive the mail after you have requested the payout and when the money? At StarGames it was always very fast, near 24h e-mail on the next day then money, so everything within two working days.
That's why the thread here, because if you now say it usually takes so long here, will probably ne complaint out of it ...

Thanks in advance and good luck with gambling!

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upola
Legend

DrückGlück duration payout?

2nd Jul. 2018, at 01:58 pm CEST#2
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It depends on what you pay out with, so with Skrill or Neteller it takes 2-3 days.

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ruhnii

DrückGlück duration payout?

2nd Jul. 2018, at 02:13 pm CEST#3
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Bank transfer (because I have also deposited so). Okay but I do not really mean when the money is on the account that this takes different I am aware. I am more interested in how long the processing time is from requesting payment to the e-mail that is paid out, or is there not this mail?

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upola
Legend

DrückGlück duration payout?

2nd Jul. 2018, at 02:18 pm CEST#4
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Processing takes 2-3 days, and then you will receive a mail.



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ruhnii

DrückGlück duration payout?

2nd Jul. 2018, at 04:34 pm CEST#5
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upola wrote on 02/07/2018 at 14:18: Processing takes 2-3 days,and then you will get a mail.




Thanks! Do you know regarding the Verofizierung whether one receives here separately a mail? I have just received 4 mails where it says "your documents have been successfully verified" but none that the Verification is complete. This was only confirmed to me by the chat support, but can nan rely on it? I'm getting a little impatient because I do not hear anything ...

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Michaelk

DrückGlück duration payout?

1st Feb. 2019, at 09:04 am CET#6
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Never again DrückGlück!!!Have a payout running.No response to email. The chat only in English.

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Lilboy1989
Rookie

DrückGlück duration payout?

1st Feb. 2019, at 09:08 am CET#7
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So at DrückGlück they really take their time until they process the payment takes 2 days until it is processed and 2 days until it is on the bank account! Find that personally much too long and a pity because it really is a good site where you can play without any crashes and so! But you get the money but you have to be patient!

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Chrisru92

DrückGlück duration payout?

1st Feb. 2019, at 11:44 am CET#8
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Hello all together have there times a question about DrückGlück vlt can help me because who! Have just won 900 € euro but can not pay it out because it always says that a bonus is active and it therefore does not work

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Anonym

DrückGlück duration payout?

1st Feb. 2019, at 12:28 pm CET#9
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Chrisru92 wrote on 01.02.2019 at 11:44 clock: Hello all together have there times a question about DrückGlück vlt can help me because who! Have just won 900 € euro but can not pay it out because it always says that a bonus is active and it therefore does not work

If you play with bonus you can only withdraw when you have fulfilled the turnover requirements. Look msl under my profile and Bonuses or bonus.

There it should be somewhere.

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illmnzi
Rookie

DrückGlück duration payout?

2nd Feb. 2019, at 12:04 am CET#10
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Hi, DrueckGlueck wants me to upload a "Deposit confirmation form"... what the hell is this?

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