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Public complaints: Provider fraud (Page 2)

Topic created on 13th Jun. 2018 | Page: 2 of 4 | Answers: 38 | Views: 8,122
Knochen
Elite

Provider fraud

13th Jun. 2018, at 11:12 am CEST#11
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Liked this post: Avatar von sippi sippi
Then why the hell would a game show you the third book at all? To upset you and give you material for conspiracies? There is no human sitting behind the screen distributing the books, as soon as you press spin your result is fixed. The Provider would never program something like that, so it must have been a technical error on your side or on the side of the casino. However, the image that stands at the end of a spin counts and not all the little pictures that scurry through.

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Anonym

Provider fraud

13th Jun. 2018, at 11:23 am CEST#12
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Bones wrote on 06/13/2018 at 11:12: Why the hell would a game even show you the third book then? To get you excited and give you material for conspiracies? There is no human sitting behind the screen distributing the books, as soon as you press spin your result is fixed. The Provider would never program something like that, so it must have been a technical error on your side or on the side of the casino. However, the image that stands at the end of a spin counts and not all the little pictures that scurry through.

Red no shit have seen how that was the kick book was there, and was then made away again a buddy had seen this too

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Anonym

Provider fraud

13th Jun. 2018, at 11:27 am CEST#13
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Bones wrote on 06/13/2018 at 11:12: Why the hell would a game even show you the third book then? To get you excited and give you material for conspiracies? There is no human sitting behind the screen distributing the books, as soon as you press spin your result is fixed. The Provider would never program something like that, so it must have been a technical error on your side or on the side of the casino. However, the image that stands at the end of a spin counts and not all the little pictures that scurry through.

The image has also not slipped through it stopped and was then made away.
And one thing is clear that was not a mistake that was Manipulation and I believe that there is also!!!! The one who programs the games can also control them and that's it.

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Julian
Elite

Provider fraud

13th Jun. 2018, at 11:41 am CEST#14
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Chris1503 wrote on 06/13/2018 at 11:27 am
The image didn't slip through either it stopped and then was made to go away.
And one thing is clear that was not a mistake that was Manipulation and I believe that there is also!!!! The one who programs the games can also direct them and done.

I don't want to question your experience, but the word "fraud" is a bit far-fetched in my opinion.

Every day millions of players probably play Play'n Go slots, especially Book of Dead, as this is probably the most popular slot on the market right now.
Do you really think the manufacturers go to the trouble of manually manipulating the play sessions of every single player on a daily basis?

If a player with 50€ gets a full screens explorer, they are probably laughing their asses off because the sum is a joke for them by now.

But as I said, I do not want to judge you. If you have actually experienced this, it will probably have been a bug in the software.

Therefore you have the possibility to report directly to the Provider (I hope you could somehow collect material from the session, inform of screenshots or videos)
https://www.playngo.com/contact

Alternatively, you can report to the MGA, although I honestly doubt that anything will be done without material. But if such complaints occur more often, the provider could draw consequences from it.
https://www.mga.org.mt/support/online-gaming-support/

Just scroll down and fill out the form in English and describe your problem (simple school English is sufficient)
Feel free to keep us up to date.

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Anonym

Provider fraud

13th Jun. 2018, at 11:51 am CEST#15
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Julian wrote on 06/13/2018 at 11:41 AM
I don't want to question your experience, but the word "scam" is a bit of a stretch in my opinion.

Every day millions of players probably play Play'n Go slots, especially Book of Dead, as this is probably the most popular slot on the market right now.
Do you really think the manufacturers go to the trouble of manually manipulating the play sessions of every single player on a daily basis?

If a player with 50€ gets a full screens explorer, they are probably laughing their asses off because the sum is a joke for them by now.

But as I said, I do not want to judge you. If you have actually experienced this, it will probably have been a bug in the software.

Therefore you have the possibility to report directly to the Provider (I hope you could somehow collect material from the session, inform of screenshots or videos)
https://www.playngo.com/contact

Alternatively, you can report to the MGA, although I honestly doubt that anything will be done without material. But if such complaints occur more often, the provider could draw consequences from it.
https://www.mga.org.mt/support/online-gaming-support/

Just scroll down and fill out the form in English and describe your problem (simple school English is sufficient)
Feel free to keep us up to date.

Thank you I will do no I don't think they affect this for every player. But I think it is done from time to time that's all I'm doing now is filing a complaint.

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upola
Legend

Provider fraud

13th Jun. 2018, at 12:05 pm CEST#16
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Have fun with it.

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Knochen
Elite

Provider fraud

13th Jun. 2018, at 12:08 pm CEST#17
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Liked this post: Avatar von sippi sippi
But why should that be

It really doesn't make any sense at all that a slot is manipulated manually. If it were manipulated, then no one would show you a third book. This is very much addictive thinking, sorry.

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Anonym

Provider fraud

13th Jun. 2018, at 12:11 pm CEST#18
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Bones wrote on 06/13/2018 at 12:08 pm: But why should that be

That really doesn't make any sense at all for a slot to be manually manipulated. If it was manipulated, then no one would show you a third book. That's very strongly addictive thinking, sorry.

Of course this has something to do with being addicted ðŸ˜'

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Knochen
Elite

Provider fraud

13th Jun. 2018, at 12:25 pm CEST#19
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Yes it did. You think the slot was manipulated, you think someone had an influence on it. You are missing the logic that simple chance decides. Any attempt to explain loss or victory or the possibility of influence by players or providers is problematic. Anyone who is so far as to think that the "good slot" actually wanted to show you three books but the evil money vulture prevented it, has a problem.

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Anonym

Provider fraud

13th Jun. 2018, at 12:35 pm CEST#20
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Bone wrote on 06/13/2018 at 12:25 pm: Yes it probably did. You think the slot was rigged, you think someone influenced it. You defy logic that simple chance decides. Any attempt to explain loss or victory or the possibility of influence by players or providers is problematic. Anyone who is so far as to think that the "good slot" actually wanted to show you three books but the evil money vulture prevented it, has a problem.

Believe what you want, I will know best how it was, if I had recorded it, I would have been able to give you a proof

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