Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Public complaints: Problems with VoodooDreams payout !

Topic created on 05th Aug. 2018 | Page: 1 of 3 | Answers: 24 | Views: 11,294
meinereiner1

Problems with VoodooDreams payout !

5th Aug. 2018, at 07:13 pm CEST#1
6 Likes

Liked this post: Anonym, Anonym, C****r, F****A, p****w, u****9
Hello to the round,

i signed up with VoodooDreams a few days ago, made two deposits via Trustly and "boom" landed a win.

Were initially 50,000 EUR

After I looked then first immediately after the possibility of the disbursement one could make there however only by "Entercash" disbursements.
Thereupon I contacted the online service, which was then also online.
He told me that I had to verify myself first. Okay, I can understand that.
Submitted documents, heard nothing for a day and then the email "there must be further checks"

A few hours later, a few more documents, the hoped-for email arrived, "Your account has been verified"

So I went to the payout, but there still only "Entercash"

Support ? is not online, so I sent an email, why I could not pay out via Trustly after everything was ok, they told me
Trustly with which not for German users to use.

Asuzahlungslimit on the page at Entercash is 9000, -
After I then wanted to pay out with it go only 5000, - maximum


Is this a normal behavior there ?
Serious ?

How to behave in such a case ?

This post has been translated automatically

s****e

Problems with VoodooDreams payout !

5th Aug. 2018, at 07:27 pm CEST#2
3 Likes

Liked this post: Anonym, Anonym, D****n
Vodoodreams is apparently really generous. first the 19,000€ win,
now another 50.000€. What 99.99999% of the gambler remains denied, happens here
in some casinos every minute.

Then you just get 10x5000€, and your money is paid out in 10 months.

This post has been translated automatically

meinereiner1

Problems with VoodooDreams payout !

5th Aug. 2018, at 07:29 pm CEST#3
0 Likes

Nobody has liked this post so far
The only thing I find terrible is their communication policy


It says something different on the page than it is applied afterwards.

Now it should take another 2-4 days with Entercash AFTER the payout was accepted

This is all actually not bad at all, but WHY can not you just write something directly and not every minute another claim

This post has been translated automatically

Anonym

Problems with VoodooDreams payout !

5th Aug. 2018, at 07:47 pm CEST#4
1 Like

Liked this post: D****n
I don't know what they paid in and how the win came about, or did they hit a Jackpot?

This post has been translated automatically

M****3

Problems with VoodooDreams payout !

5th Aug. 2018, at 07:47 pm CEST#5
2 Likes

Liked this post: Anonym, D****n
stkrie wrote on 05/08/2018 at 19:27: Vodoodreams is apparently really generous. first the 19.000€ win,
now another 50.000€. What is denied to 99.99999% of the gamblers, happens here
in some casinos every minute.

Then you just get 10x5000€, and your money is paid out in 10 months.

Really if what the hell! I want it to

In addition, the payout limit I must unfortunately tell you that there are many casinos where this is also the case but rather 10 months 5000 € have more than once 50,000 and all the same verbraten
see for example all the lottery winners who have cracked the million Jackpot just under half of them has thrown the money out the window within two years and and now have a lot of Debt on the neck

This post has been translated automatically

meinereiner1

Problems with VoodooDreams payout !

6th Aug. 2018, at 10:25 pm CEST#6
1 Like

Liked this post: Anonym
Oha

today came the already feared email

Account blocked, wins deleted and my stake of 85,- will be refunded to me.

Total winnings in the account at the time of blocking were over 124,000,-

The reason given was that I had locked myself in a sister casino.

Yes, I did, because the software there simply did not like.

I looked at the terms and conditions and "company information" before registering and could not read any reference to such a sister casino and the consequences of a self-block there.


It sucks!

This post has been translated automatically

Anonym

Problems with VoodooDreams payout !

6th Aug. 2018, at 10:30 pm CEST#7
0 Likes

Nobody has liked this post so far
Why don't you contact the MGA? I would try that if I were you.

Since the casino is listed here, one of the Gamblejoe team will surely help you.

This post has been translated automatically

meinereiner1

Problems with VoodooDreams payout !

6th Aug. 2018, at 10:35 pm CEST#8
2 Likes

Liked this post: Anonym, D****n
I already have .

Somehow it was all SOOOO clear.

After I wanted the Auzahlungen and me always with a "it will be fine " was answered, it was all very unseriös to me and also somehow clear that it's all just fake

Just looked through the entire AGb etc, there is NOWHERE that the a sister casino, or even which it is, should have.

Now came the SMS that the wins were deleted.


MGA can really achieve what in the process ?

And this is what it looked like tonight at 02:53

Edit Christoph: Picture correctly merged.
meinereiner1

This post has been translated automatically

M****3

Problems with VoodooDreams payout !

6th Aug. 2018, at 10:36 pm CEST#9
1 Like

Liked this post: Anonym
meineiner1 wrote on 06/08/2018 at 22:25: Oha

today came the already feared email

Account locked, wins deleted and my stake of 85, - will be refunded to me.

Total winnings in the account at the time of blocking were over 124,000,-

The reason given was that I had locked myself in a sister casino.

Yes, I did, because the software there simply did not like.

I looked at the terms and conditions and "company information" before registering and could not read any reference to such a sister casino and the consequences of a self-block there.


It sucks!

What is that for a shitty excuse

This post has been translated automatically

meinereiner1

Problems with VoodooDreams payout !

6th Aug. 2018, at 10:51 pm CEST#10
3 Likes

Liked this post: Anonym, Anonym, D****n
Actually normal.

They want to earn. Everything is great as long as you pay your dues

This post has been translated automatically

Hot Topics5th Nov. 2024 at 11:45 am CET

World
0
Online Casinos
0
World
0

GambleJoe Team

Profile picture of JulianJulian online
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately