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Public complaints: Problems at Ridika online casino

Topic created on 20th Apr. 2018 | Page: 1 of 2 | Answers: 10 | Views: 3,981
Neualm

Problems at Ridika online casino

20th Apr. 2018, at 06:41 pm CEST#1
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Hello,

i found an online casino (www.Ridika.com) on the internet on 18/04/2018 which had interesting games.

Perhaps I should say before that I play rather rarely and then only with a small Deposit in Online Casinos (20.00 or 25.00 euros)

Anyway, I signed up at www.Ridika.com. I made a deposit of 20 euros and received a bonus of 60 euros. After a few ups and downs, I got lucky on the game "FaFa Twins" and won 2025.00 euros on a bet of 1.25 euros. Bonus requirement is 35 x stake+bonus so 2800, so I played with a little higher stake. With "Dragonlady" I won 1006,50 with 2,50 bet. I asked the support how far I have already fulfilled the requirements. There were still a few hundred euros and in the end I requested a payout of 1600 euros.

Now my problem. I always play one or the other game for 10 or 20 rounds. With the game "Heist" the mistake happened to me that I had 7.50 euros for 9 spins instead of 2.50 euros. I didn't notice that right away with the unusually high balance for me. However, I was also 7.5% above the permitted bet level.

9 spins for accidentally 7.5% more bet and thus 1600 euros in the wind shot... That is really very annoying. I am an EU pensioner and a single parent, 1600 euros is quite a lot and I have never had such a win and I will never have again. *sigh*

My thought, idea or even naive idea is if Ridika keeps the stake and the wins for the above 9 spins and pays out the rest...

What do you think??

Kind regards and have a nice day

This post has been translated automatically

Dokado1212
Experienced

Problems at Ridika online casino

20th Apr. 2018, at 07:05 pm CEST#2
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Hello,

that the casino keeps the stakes and the wins for the 9 spins is probably rather unlikely.

What I would do is simply make a withdrawal in the hope that they pay out.

However, since you probably violated a rule (max bet), I see little chance that they will pay out.

Best regards,

Dokado

This post has been translated automatically

s****i

Problems at Ridika online casino

20th Apr. 2018, at 07:07 pm CEST#3
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They only have Curaçao licenses I do not think they pay out

This post has been translated automatically

Neualm

Problems at Ridika online casino

20th Apr. 2018, at 07:10 pm CEST#4
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Thank you Dokado,

I had made a withdrawal whereupon the financial department of Ridika rejected it.

kind regards
Neualm

This post has been translated automatically

R****r

Problems at Ridika online casino

20th Apr. 2018, at 07:25 pm CEST#5
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Nobody has liked this post so far
Neualm wrote on 04/20/2018 at 18:41: Hello,

i found an online casino (www.Ridika.com) on the internet on 18/04/2018 which had interesting games.

Perhaps I should say before that I play rather rarely and then only with a small Deposit in Online Casinos (20.00 or 25.00 euros)

Anyway, I signed up at www.Ridika.com. I made a deposit of 20 euros and received a bonus of 60 euros. After a few ups and downs, I got lucky on the game "FaFa Twins" and won 2025.00 euros on a bet of 1.25 euros. Bonus requirement is 35 x stake+bonus so 2800, so I played with a little higher stake. With "Dragonlady" I won 1006,50 with 2,50 bet. I asked the support how far I have already fulfilled the requirements. There were still a few hundred euros and in the end I requested a payout of 1600 euros.

Now my problem. I always play one or the other game for 10 or 20 rounds. With the game "Heist" the mistake happened to me that I had 7.50 euros for 9 spins instead of 2.50 euros. I didn't notice that right away with the unusually high balance for me. However, I was also 7.5% above the permitted bet level.

9 spins for accidentally 7.5% more bet and thus 1600 euros in the wind shot... That is really very annoying. I am an EU pensioner and a single parent, 1600 euros is quite a lot and I have never had such a win and I will never have again. *sigh*

My thought, idea or even naive idea is if Ridika keeps the stake and the wins for the above 9 spins and pays out the rest...

What do you think??

Kind regards and have a nice day


Good day Neualm. I would try to talk to the casino, that you can possibly agree on a settlement. You have unfortunately no claim to it because of the bad Lizens but you can try it already I think. 1600 euros are generally a lot of money I think.
I wish you really good luck!

This post has been translated automatically

Neualm

Problems at Ridika online casino

20th Apr. 2018, at 08:03 pm CEST#6
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Rumblegamer wrote on 04/20/2018 at 19:25

Guten Tag Neualm. I would try to talk to the casino that you can possibly agree on a settlement. You have unfortunately no claim to it because of the bad licenses but you can try it already I think. 1600 euros are generally a lot of money I find.
I wish you really good luck!

Hello Rumblegamer,

thanks for the answer, It was also my thought to talk to the casino and try to explain it=). Or how did you mean that?

How would you formulate this then?

Kind regards
Neualm

This post has been translated automatically

Anonym

Problems at Ridika online casino

20th Apr. 2018, at 10:56 pm CEST#7
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Search for the operator of the casino and you will unfortunately find out that it is a dubious one. Even if you just google the name of the casino, you will come across "blacklisted entries" - blacklisted.

https://www.google.de/search?q=ridika+problems&ie=UTF-8&oe=UTF-8&hl=en-de&client=safari

You'll have to write off the money, unfortunately. Stick to the current casinos here from GJ that such a thing does not happen and play especially without bonus!

This post has been translated automatically

Anonym

Problems at Ridika online casino

21st Apr. 2018, at 07:56 am CEST#8
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Aka wrote on 20.04.2018 at 22:56: Search for the operator of the casino and you will unfortunately find that it is a dubious. Even if you just google the name of casino you already come across "Blacklist entries" - blacklisted.

https://www.google.de/search?q=ridika+problems&ie=UTF-8&oe=UTF-8&hl=en-de&client=safari

You'll have to write off the money, unfortunately. Stick to the current casinos here from GJ that such a thing does not happen and play especially without bonus!

There is nothing to add. Too bad about the money...

This post has been translated automatically

Neualm

Problems at Ridika online casino

21st Apr. 2018, at 08:16 am CEST#9
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Hello to all,

Thanks for the replies. I have now written off the money for me and will delete my account with Ridika.

If it wasn't for those 9 turns, I'm sure they would have found something else to complain about

As won... so zerronnen... but again learned something=)

But at least I have my stake again.^^

All a wonderful sunny weekend
Friendly greetings
New Alp

This post has been translated automatically

RiverSong
Legend

Problems at Ridika online casino

21st Apr. 2018, at 10:07 am CEST#10
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have not even tried to inquire?

This post has been translated automatically

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