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Public complaints: Problems with Mr Green

Topic created on 19th Sep. 2017 | Page: 1 of 1 | Answers: 7 | Views: 4,143
Anonym

Problems with Mr Green

19th Sep. 2017, at 03:46 pm CEST#1
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Yesterday I wanted to withdraw 200 euros at Mr Green - every time I got the error message "Account is blocked".

With credit card it would go but they say I have to choose the same payment method (bank transfer). contacted 10 different Honks from the support (email, chat) and everything has brought nothing.

They advised me to clear the cache, use another browser etc.. Everything brought nothing. Slowly this is really annoying! My account with Mr Green seems to be ok, they have nothing criticized. My bank account is also accessible without problems for me in all respects.

Has anyone ever had this or has ne idea what this can be?

Thanks in advance!

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Daniel
Elite

Problems with Mr Green

19th Sep. 2017, at 03:57 pm CEST#2
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How long have you been struggling with this problem when you say you've contacted 10 different honks from support?

Can you send me your username to info(at)gamblejoe(dot)com? Then I'll ask Mr Green for you myself.

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Anonym

Problems with Mr Green

19th Sep. 2017, at 04:19 pm CEST#3
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Honks = nice employees, but somewhat incompetent. I got since yesterday already 3 mails, which told me exactly the same, without going into my "error screenshots". They seem to try, but do not help or do not know what to do. Vll klappts yes equal, now is the payment department with me in contact. If that does not work, you can gladly inquire for me.

I thought that vll someone had the problem also once...

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Daniel
Elite

Problems with Mr Green

19th Sep. 2017, at 04:24 pm CEST#4
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Avantgarde83 wrote on 19/09/2017 at 16:19: Honks = nice employees, but they are a bit incompetent. I already got 3 emails since yesterday telling me the exact same thing without addressing my "error screenshots". They seem to try, but do not help or do not know what to do. Vll klappts yes equal, now is the payment department with me in contact. If that does not work, you can gladly inquire for me.

I thought that vll someone had the problem also once...

So neither me, nor Matthias ever had problems with Mr. Green and since 2013 this is the first complaint I could read about Mr. Green. Complaints about too little winnings excluded - they are always there ...

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Anonym

Problems with Mr Green

19th Sep. 2017, at 04:28 pm CEST#5
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As I said, they are all nice and immediately available, only no one knows what the problem is. So far I have had several withdrawals - all without problems. This is also the first time for me. Very funny.

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Daniel
Elite

Problems with Mr Green

19th Sep. 2017, at 04:37 pm CEST#6
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Avantgarde83 wrote on 19/09/2017 at 16:28: As I said, they are all nice and immediately available, just no one knows what the problem is. So far I had several withdrawals there - all without problems. Is also the first time for me. Very strange.

Ok, so they are seriously trying in your estimation?

Well then it should go without our help. Kannst yes, if it does not come soon to a solution one point to this thread ...

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Anonym

Problems with Mr Green

19th Sep. 2017, at 07:58 pm CEST#7
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Now it has finally worked. Feel free to delete the thread, thanks again.

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Daniel
Elite

Problems with Mr Green

19th Sep. 2017, at 08:17 pm CEST#8
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This topic has been closed
Avantgarde83 wrote on 09/19/2017 at 19:58: Now it finally worked. Feel free to delete the thread, thanks again.

Ne will not delete anything here. But close I will

I'm glad that it worked out. Would not have expected anything else with Mr Green.

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