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Public complaints: Press luck need help (Page 3)

Topic created on 10th Aug. 2018 | Page: 3 of 4 | Answers: 39 | Views: 10,092
upola
Legend

Press luck need help

11th Aug. 2018, at 04:49 pm CEST#21
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So you can't cash out via PayPal or bank transfer,right.

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Anonym

Press luck need help

11th Aug. 2018, at 04:56 pm CEST#22
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I think I know your problem


No offense, but is it possible that your account is not funded? So your bank account

That would be 100% the only real reason

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upola
Legend

Press luck need help

11th Aug. 2018, at 05:08 pm CEST#23
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What does not cover mean?that he is not allowed to overdraw his account or that he is already at the limit?

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Valjok93
Visitor

Press luck need help

11th Aug. 2018, at 05:17 pm CEST#24
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So my bank usually has nothing to do with it whether covered or not PayPal is just on minus because pay is not there yet. I just want to talk to a customer service but are not available

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thebutcher85
Amateur

Press luck need help

11th Aug. 2018, at 05:18 pm CEST#25
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Valjok93 wrote on 11/08/2018 at 13:22: I got this email but don't understand it


Dear Valentin,
My name is Dina and I am contacting you from DrueckGlueck.
Please note we tried processing your withdrawal to your PayPal account but as you have some deposits on hold in your PayPal account we are not able to process the withdrawal.
We kindly ask you to release the funds from your PayPal account and contact us again in order to process your winnings.
Should you require any further assistance, please do not hesitate to contact us.
Kind regards,


they say that you have outstanding payments through paypal when they are paid you can request a payout

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Valjok93
Visitor

Press luck need help

11th Aug. 2018, at 05:30 pm CEST#26
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And how to pay

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upola
Legend

Press luck need help

11th Aug. 2018, at 05:30 pm CEST#27
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That means PayPal can't get the money from your account at the moment?

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Valjok93
Visitor

Press luck need help

12th Aug. 2018, at 11:11 am CEST#28
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So I only have to cover the minus at PayPal or?

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upola
Legend

Press luck need help

12th Aug. 2018, at 11:36 am CEST#29
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I do not quite understand that.If you are in PayPal in the negative, you would balance with the win but your account.
Why can not you pay out via Paypal.What interests the casino whether your Paypal account is in the red, but that has not interested in the Deposit also....or do I now have a thinking error.

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Valjok93
Visitor

Press luck need help

12th Aug. 2018, at 12:22 pm CEST#30
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So I called PayPal just now the told me I would only be in the minus but the dealers get of it Nix with hard you also assured me. Therefore, I do not understand where the problem is because they also said that they do not take the money back. So what should I do now the support of DrückGlück is not available really need help. And what the Deposit is also not with Paypal when I click on it comes error and do not even come to the Paypal page

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