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Public complaints: Please help, big problem with GoWild (Page 2)

Topic created on 18th Oct. 2018 | Page: 2 of 2 | Answers: 16 | Views: 5,041
Falko
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Please help, big problem with GoWild

18th Oct. 2018, at 02:35 pm CEST#10
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Testi99 wrote on 10/18/2018 at 12:09 pm: Dear Community,

maybe you guys can help me. I play more often in OCs and never had problems with payouts so far. Because of the good review here, I signed up with GoWild. After really big loss stretches, I now have a balance of 5000 euros on my account. I wanted to have this paid out by Mastercard. However, the executing bank (Advanzia) basically refuses such a transfer.
Now I thought that I can have the money transferred to me by sofortüberweisung (with it I have also deposited there more often). But this withdrawal method is not available there (although it is possible via deposit). GOWILD offers me only Trustly (not supported by my bank), Skrill and Neteller. I do not own either. I am also not allowed to specify another credit card (although I have used others there). The support keeps stalling me. I am completely overwhelmed; can anyone here maybe give me some advice?
Thank you very much, Testi99

What does it mean that this bank refuses such a transfer ? Does it mean that you are not allowed to pay out there, or is this sum too high for them? Maybe it is then ok, if you stagger it there on 5 payments with 1000 euros each.

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Testi99
Amateur

Please help, big problem with GoWild

18th Oct. 2018, at 05:04 pm CEST#11
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Hello, dear community,

thank you very much for your answers. I had received a notification from GOWILD after the first Deposit attempt to my credit card that a deposit to this credit card was not possible. I then called Advanzia and the clerk there said that such transactions go. But I don't know if she really understood my request correctly...

And now I just got a mail in which GoWild apologizes for the inconvenience and says that they transferred the money to the Advanzia card. Now I don't understand anything. Now do I??? Do I then get the message again that this does not work?

Thank you all again

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tontoo2
Experienced

Please help, big problem with GoWild

18th Oct. 2018, at 05:49 pm CEST#13
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With Advanzia-MC there is a clause that the associated account may not be on credit basis. The card is completely free, etc, the bank lives off the interest if you use the installment
If it should be charged back to the casino due to the amount, pay it off in increments that just cover your limit. E.g. 2000 Euro limit, withdraw 2k from MC, transfer 2k from casino, withdraw 2k again, transfer 2k again, plus the thousand in the 3rd step

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Testi99
Amateur

Please help, big problem with GoWild

18th Oct. 2018, at 08:17 pm CEST#14
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...that would explain the whole thing. Thank you very much. So far I have no feedback.

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scr1mka
Experienced

Please help, big problem with GoWild

18th Oct. 2018, at 11:30 pm CEST#15
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Hm my bank also does not support Trustly, but I could still pay out with it, in the window where you "Please select your Bank" you can select IBAN/SEPA and enter your IBAN

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Manolito91
Rookie

Please help, big problem with GoWild

19th Oct. 2018, at 02:14 am CEST#16
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As already mentioned, I would make a Neteller/Skrill account in your place.
Goes quickly, and is uncomplicated. With Neteller, the 7.50 € when transferring to the account are just a little too much!

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Testi99
Amateur

Please help, big problem with GoWild

19th Oct. 2018, at 01:02 pm CEST#17
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Thank you for your answers. That with Trustly I did not know, good tip. So far I have not heard anything and now assume that it has now worked with the transfer to the Mastercard.
Now I can slowly look forward to my win ?
Thank you all!!!

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