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Public complaints: Platincasino withdrawal canceled credit disappeared? (Page 5)

Topic created on 12th Jun. 2024 | Page: 5 of 5 | Answers: 49 | Views: 3,917
Mallpall
Amateur

gamble1 wrote on 13.08.2024 at 12:57: I'm also stuck in the system again 12.08.24 00:00 until today nothing processed and something like Platin status is now 36 hours again

Yesterday evening the time had come; after 7 days with interim cancellation by Platin, the 99€ arrived yesterday on the Jeton account.


I had not uploaded or written to ViP support; I don't know why the money came all at once.

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gamble1
Icon

Mallpall wrote on 15.08.2024 at 06:54:

Yesterday evening the time had come; after 7 days with interim cancellation by Platin, the 99€ arrived yesterday on the Jeton account.


I had not uploaded or written to ViP support; I don't know why the money came all at once.

Then it was probably the known system error but nevertheless it has arrived Congratulations

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Realkings
How do I contact vip customer support? I was also lucky and now want to pay out on jeto

Best regards

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gamble1
Icon

Realkings wrote on 16.08.2024 at 14:54: How do you reach vip customer support? Have also been lucky and now want to pay out on jeto

Greetings

At VIP@Platincasino.com but if you have won first you should wait a little and only write to support if it takes too long

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Realkings
Yes, I'm also waiting a little longer, I've already sent them the things for Jeton in advance so that it doesn't fail and take even longer:) I'll report back

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Realkings
So far nothing has come from support and nothing is now 4 days 2 days over your payment target:/ hope that goes well

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Realkings
After a short email to vip support, it was processed directly and immediately landed on my Jeton account👌

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Wonderboy2016
Rookie
Platincasino hasn't been what it used to be for years.

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RedKaos
Top Member

Wonderboy2016 wrote on 31.08.2024 at 17:37: Platincasino hasn't been what it used to be for years.

I agree, haven't been there for ages.

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MrEtHaN83
I'm not there, more because there's no reason
To have fun there anymore. Apart from free spins, there aren't even any free spins anymore, it's like attention 😉 everything has subsided... and I've never had any wins to pay out, rather losses 🤮

Edit by Julian: Font has been adjusted

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