Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Public complaints: Payout problems (stalling) at Ares

Topic created on 13th Apr. 2018 | Page: 1 of 1 | Answers: 1 | Views: 2,662
damn344
Hello all,

there are already other threads here on the subject but as I understand it, it is desired to open a thread per case.

So I'll start with my experience:
After the Novoliner were taken out everywhere, I came across Ares.
I registered there and played. It ran for my feeling quite normally, sometimes better sometimes worse.
During a Deposit I had a real lucky streak, had fulfilled my turnover requirements and stood at about 6000€
I then applied for the payout, after the Verification was completed, it was actually processed very quickly (about 1 week) and I had the money in my account.
After this experience, of course, I continued to play there without fear.
On 19.3 I won again relatively high and finally met the turnover requirements again.
Again just over 6000 euros stand... so payout requested.
On 27.3 was then my payout in the status: In processing set by Admin.
Have then waited a bit. Various chat processes have virtually only led to the fact that everything is okay I should only be patient.
Then I had a special chat experience, the chat partner confirmed to me that it really takes too long and she wants to forward it to the appropriate department. Then I got a mail that I should be contacted in 24-48 hours. Then I really got new hope that it would still work out. But of course nothing happened. When I call the hotline on the site, I also only get to hear that the connection is not assigned...
What do you think about this, do you think that I still have hope since the first payout worked out? Really help me probably no one can, if but very gladly But maybe the experiences are interesting and helpful for anere players


Many greetings

This post has been translated automatically

Daniel
Elite
Hello, at Ares Casino this is not a stalling tactic, it is stone-cold fraud. You will almost certainly not see the money. Ares is an illegal online casino that offers fake / pirated Novoline games. On other casino sites, except GambleJoe, this casino is advertised as reputable because this casino pays very good and market-unusual commissions to the site operators. Behind most casino sites are a few marketing companies, some of which operate more than 1,000 websites with the same or similar content.

Unfortunately, there is no one who can help you, since the "supervisory authority" in Curacao is virtually no supervisory authority and does not respond to player inquiries. Even with lawyers you won't get far, because even the gambling company Novomatic has its hands tied there and is not even able to get the fake Russian games off the market. And Novomatic is a gambling corporation with the best international connections, the best lawyers you can have for money. So you can figure out your chances. You are now fully dependent on the goodwill of Ares Casino.

I'm sorry I can't tell you anything more positive. But didn't you wonder that Novomatic slots have disappeared everywhere for German players, except for a few Online Casinos?

At the moment the basic rule is: FINGER WEG FROM ALL ONLINE CASINOS LIKE ARES, FUTURITI & CO. THAT OFFER NOVOMATIC SLOTS FOR GERMAN PLAYERS! THIS IS CHEATING!

And also FINGERS OFF from online casinos with gambling games in Curacao, no matter who promotes them!

As soon as Novoline slots are available online again (in reputable online casinos), you will find out here on GambleJoe.

This post has been translated automatically

Hot Topics18th Nov. 2024 at 03:33 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately