Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Public complaints: Payout problems at Stake7 (Page 4)

Topic created on 11th Apr. 2018 | Page: 4 of 5 | Answers: 44 | Views: 19,505
Scamazbird
Amateur
Hahaha nice try

You violate the terms and conditions not the

Sure they take your money

This post has been translated automatically

Anonym
Deposits are automatically waved through without a manual check. With withdrawals, manual checks are made to see if, as in your case, there are violations of the terms and conditions. Then, of course, they look closely to avoid having to pay out if possible 😏

This post has been translated automatically

Anonym
Patschi wrote on 05.11.2018 at 15:29: Thank you for your answer... but why did they let me first Deposit with the foreign card ... the sytem should have blocked it and should not have allowed it in the first place

The system gives the green light when the transaction has worked, how much this is checked by a person from the finance department I can not tell you. Withdrawals have to be checked wgn the money laundering law and the consequences. With high payouts I think, from 12500 you have to report it to the bank that is also on account statements + the number of the bank. As I said, please keep better in the future to the AGB's then everything works smoothly.

This post has been translated automatically

upola
Legend

Whether this must be checked, I do not think.
Just had a withdrawal at Energy Casino, which was after 1 minute on my Neteller account.
I do not think that something has been checked.

This post has been translated automatically

Patschi
Of course I have violated the agb's what I knew before but also not better ... I mean who does that already first agb's zulesen... sure I know it better now that I should do it better
If the name does not match the player account I should not be able to Deposit .... the system checks such things immediately and knows that it is not my name ... and the casino bears a partial blame in my opinion ...

This post has been translated automatically

Anonym
Patschi wrote on 05.11.2018 at 21:19 clock: Of course I have violated the agb's what I knew before but also not better ... I mean who does that already erstmal agb's zulesen... clearly I know it better now that I should do it
If the name does not match the player account I should not be able to Deposit .... the system checks this immediately and knows that it is not my name ... and the casino is partly to blame in my opinion ...

I and many others read the rules before at least superficially and look for the most important terms. You are of course right that casinos have a partial blame and there are some casinos that already made exceptions and also paid out higher sums. But they can normally simply return the deposited amount and cancel the wins because you have violated the terms and conditions.

But your anger, I understand. Would also be p**sed off afterwards and would never play there again, if necessary, I would also childishly bombard with emails

This post has been translated automatically

Rasi9999
Hi all,
now I have actually won 2000€ and after deposits and withdrawals have always worked without problems (of course the account was verified with the previous withdrawals) I should now send a bank statement from an account which is not mine. How can this be? Do you have any experience what I can do now?

This post has been translated automatically

Pat1991
Top Member
How does it happen, to whom or what does the account number belong? Can you describe in a little more detail how you deposited?

This post has been translated automatically

Haserocker
Hello short question has anyone had experience with a slightly higher win at StarGames, as I never had any problems there until now and had all payouts in my account within seconds, but these were mostly amounts around 500 euros now I have won a little more and suddenly this payout takes 24 hours, then came the notification that my account is blocked and must be re-verified, although I had only made a withdrawal three days before.

This post has been translated automatically

MisterL
Expert
yes and if it goes through the ceiling, then there is nothing but the termination

This post has been translated automatically

Hot Topics22nd Dec. 2024 at 05:53 pm CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately