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Public complaints: Payout problems at Stake7 (Page 4)

Topic created on 11th Apr. 2018 | Page: 4 of 5 | Answers: 44 | Views: 19,305
Scamazbird
Amateur
Hahaha nice try

You violate the terms and conditions not the

Sure they take your money

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Anonym
Deposits are automatically waved through without a manual check. With withdrawals, manual checks are made to see if, as in your case, there are violations of the terms and conditions. Then, of course, they look closely to avoid having to pay out if possible 😏

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Anonym
Patschi wrote on 05.11.2018 at 15:29: Thank you for your answer... but why did they let me first Deposit with the foreign card ... the sytem should have blocked it and should not have allowed it in the first place

The system gives the green light when the transaction has worked, how much this is checked by a person from the finance department I can not tell you. Withdrawals have to be checked wgn the money laundering law and the consequences. With high payouts I think, from 12500 you have to report it to the bank that is also on account statements + the number of the bank. As I said, please keep better in the future to the AGB's then everything works smoothly.

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upola
Legend

Whether this must be checked, I do not think.
Just had a withdrawal at Energy Casino, which was after 1 minute on my Neteller account.
I do not think that something has been checked.

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Patschi
Of course I have violated the agb's what I knew before but also not better ... I mean who does that already first agb's zulesen... sure I know it better now that I should do it better
If the name does not match the player account I should not be able to Deposit .... the system checks such things immediately and knows that it is not my name ... and the casino bears a partial blame in my opinion ...

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Anonym
Patschi wrote on 05.11.2018 at 21:19 clock: Of course I have violated the agb's what I knew before but also not better ... I mean who does that already erstmal agb's zulesen... clearly I know it better now that I should do it
If the name does not match the player account I should not be able to Deposit .... the system checks this immediately and knows that it is not my name ... and the casino is partly to blame in my opinion ...

I and many others read the rules before at least superficially and look for the most important terms. You are of course right that casinos have a partial blame and there are some casinos that already made exceptions and also paid out higher sums. But they can normally simply return the deposited amount and cancel the wins because you have violated the terms and conditions.

But your anger, I understand. Would also be p**sed off afterwards and would never play there again, if necessary, I would also childishly bombard with emails

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Rasi9999
Hi all,
now I have actually won 2000€ and after deposits and withdrawals have always worked without problems (of course the account was verified with the previous withdrawals) I should now send a bank statement from an account which is not mine. How can this be? Do you have any experience what I can do now?

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Pat1991
Top Member
How does it happen, to whom or what does the account number belong? Can you describe in a little more detail how you deposited?

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Haserocker
Hello short question has anyone had experience with a slightly higher win at StarGames, as I never had any problems there until now and had all payouts in my account within seconds, but these were mostly amounts around 500 euros now I have won a little more and suddenly this payout takes 24 hours, then came the notification that my account is blocked and must be re-verified, although I had only made a withdrawal three days before.

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MisterL
Expert
yes and if it goes through the ceiling, then there is nothing but the termination

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