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Public complaints: Payout problems at Stake7 (Page 3)

Topic created on 11th Apr. 2018 | Page: 3 of 5 | Answers: 44 | Views: 19,313
Anonym

Payout problems at Stake7

13th Apr. 2018, at 07:20 am CEST#21
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No!!! But have a little patience

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hombre86

Payout problems at Stake7

13th Apr. 2018, at 10:34 am CEST#22
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Hennes1981 wrote on 12.04.2018 at 22:21 clock: Around 17 clock I was told that it is still being processed today. Now around 22 clock has not yet done anything. Statement from support: It is still being processed by the finance department

Does it make sense to write to the support of the Malta Gaming Authority? Yes

So with me now both payouts are out

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Hennes1981
Visitor

Payout problems at Stake7

13th Apr. 2018, at 10:56 am CEST#23
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hombre86 wrote on 04/13/2018 at 10:34 am
So for me both payouts are out now

Everything is unchanged for me. I am still waiting.

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Anonym

Payout problems at Stake7

14th Apr. 2018, at 07:40 pm CEST#24
1 Like

Liked this post: Avatar von Marqes Marqes
Small Tip: write to the chat that you are a member of a large community and you write a negative casino review. This often works wonders ðŸ˜'😉

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Hennes1981
Visitor

Payout problems at Stake7

17th Apr. 2018, at 03:58 pm CEST#25
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So my win was paid out yesterday. After a long time, a support employee took care of the whole thing and clarified the matter immediately.

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Patschi

Payout problems at Stake7

5th Nov. 2018, at 02:50 pm CET#26
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Hello can someone help me...
i have always deposited at stake7 with paysafe.... but then a friend was with me and I ask him if he can Deposit for me via his card no desire to get ne paysafe ... he said is ok deposited and wins then I had 3500 euros on it and want to pay out... 4 days later I get a mail...
Hello Mr. ....

our accounting department has determined that your deposits made on 27.10.2018are from third party accounts. We would like to inform you that deposits through third party accounts are strictly prohibited by the Anti-Money Laundering Act.


The obtained win of 3,050.17 Euro has been duly confiscated by our legal department. The deposits made, from 27/10/2018, in the amount of 450 Euro, have been refunded to you and will be returned to your credit card within the next 24 to 48 hours. Once the process is completed, your account will be unblocked.



Does this mean that I have to accept this or can I do something about it.... maybe you can help me lg

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Dutch78
Expert

Payout problems at Stake7

5th Nov. 2018, at 03:02 pm CET#27
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Patschi wrote on 05/11/2018 at 14:50: Hello can anyone help me...

Does this mean for me now I have to accept this or can I still do something about it.... maybe you can help me lg


You have unfortunately clearly violated the terms and conditions here, so you have to accept it willy-nilly so, there you will not be able to do anything.

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Anonym

Payout problems at Stake7

5th Nov. 2018, at 03:04 pm CET#28
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Patschi wrote on 05/11/2018 at 14:50: Hello can someone help me...
i have always deposited at stake7 with paysafe.... but then a friend was with me and I ask him if he can Deposit for me via his card no desire to get ne paysafe ... he said is ok deposited and wins then I had 3500 euros on it and want to pay out... 4 days later I get a mail...
Hello Mr. ....

our accounting department has determined that your deposits made on 27.10.2018are from third party accounts. We would like to inform you that deposits through third party accounts are strictly prohibited by the Anti-Money Laundering Act.


The obtained win of 3,050.17 Euro has been duly confiscated by our legal department. The deposits made, from 27/10/2018, in the amount of 450 Euro, have been refunded to you and will be returned to your credit card within the next 24 to 48 hours. Once the process is completed, your account will be unblocked.



Does this mean that I have to accept this or can I do something about it.... maybe you can help me lg


I am sorry, but I think you will have bad cards. Deposits from accounts, credit cards etc. of third parties is forbidden everywhere and leads only to problems. In the end you can be happy if you get your deposit refunded

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Anonym

Payout problems at Stake7

5th Nov. 2018, at 03:04 pm CET#29
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the casino is serious it gibts also for over 10 years minimum . You must have really violated the terms and conditions can Dutch78 only agree.

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Patschi

Payout problems at Stake7

5th Nov. 2018, at 03:29 pm CET#30
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Thank you for your answer... but why did they let me Deposit with the foreign card ... the system should have blocked it and should not have allowed it in the first place

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