Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Public complaints: Payout problem

Topic created on 17th Aug. 2018 | Page: 1 of 2 | Answers: 14 | Views: 4,021
Akinbilici

I tried my luck in the online casino about 10 days ago and also won about 22250€. Unfortunately, the casino has canceled the withdrawals and also blocked me on the site. I have sent emails several times and also filed everything in the folder so they can also track everything. The only reason is that I used my wife's visa card for the deposit. We also proved this with a power of attorney and passport photo from my wife that I have PERMISSION to use the card. The emailing back and forth is just annoying me because they are not taking us seriously right now.


I need your comments or help


Sincerely


This post has been translated automatically

Bvb1995
Expert
Which casino are we talking about?

Hope one that is advertised here then one of gj can help you vllt

This post has been translated automatically

Akinbilici
Hi
Is Dunder
With kind regards

This post has been translated automatically

Bvb1995
Expert
Super they are serious and are also listed here wait best until tomorrow one will contact you for sure

Hope you get at least kulanz or everything should be feasible with full power

This post has been translated automatically

Akinbilici
Thank you
We will see...
Thanks again...

This post has been translated automatically

Anonym
Akinbilici wrote on 17/08/2018 at 00:36

I tried my luck in the online casino about 10 days ago and also won about 22250€. Unfortunately the casino cancelled the withdrawals and also blocked me on the site. I have sent emails several times and also filed everything in the folder so they can also track everything. The only reason is that I used my wife's visa card for the deposit. We also proved this with a power of attorney and passport photo from my wife that I have PERMISSION to use the card. The emailing back and forth is just annoying me because they are not taking us seriously right now.


I need your comments or help


Sincerely



That this casino is listed here is already good. Keep us up to date if there is something new. I hope there are no problems as this credit card is not your own...

This post has been translated automatically

Akinbilici
Ronny1982 wrote on 17/08/2018 at 01:16
That this casino is listed here is already good. Keep us gladly up to date if there is something new. I hope there are no problems since this credit card is not your own....

Thanks,I will report 100%.

This post has been translated automatically

Akinbilici
Hi folks
Got a new email today
Hello
Nothing to thank and thanks for your email and documents.

I contacted directly the responsible department and took care that your payouts are now confirmed! So they should arrive in your account in maximum 3 days.
If you have any further questions or concerns, please feel free to contact us at any time.
Best regards


Now I am waiting for my money

This post has been translated automatically

Anonym
Akinbilici wrote on 08/20/2018 at 14:28: Hi guys
Got a new email today
Hello
Nothing to thank and thanks for your email and documents.

I have contacted the relevant department directly to see to it that your withdrawals have now been confirmed! So they should arrive in your account in maximum 3 days.
If you have any further questions or concerns, please feel free to contact us at any time.
Best regards


Now I am waiting for my money
R

Very nice news . CLASS. Then have fun with the win!

This post has been translated automatically

Akinbilici
Ronny1982 wrote on 08/20/2018 at 15:28
Very nice news . CLASS. Then have fun with the win!

Thank you Ronny:)
I am a beginner and think I will not play more.
Thanks again.

This post has been translated automatically

Hot Topics19th Dec. 2024 at 01:10 am CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of livecounter_GJTesterlivecounter_GJTester
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately