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Public complaints: NightRush Casino: Problems with proof of identity (Page 2)

Topic created on 02nd Nov. 2017 | Page: 2 of 2 | Answers: 15 | Views: 8,912
Stromberg
Legend

NightRush Casino: Problems with proof of identity

3rd Nov. 2017, at 08:57 am CET#11
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maybe you set yourself a loss limit of 1 euro or so until then. then you won't be tempted...but you can still access your account normally

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Lapppalo
Amateur

NightRush Casino: Problems with proof of identity

5th Nov. 2017, at 04:33 pm CET#12
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Stromberg wrote on 03.11.2017 at 08:57: maybe you set yourself until then a loss limit of 1 euro or so. then you do not come into temptation...but can still access your account normally

Yes that's what I did. Thanks for the tip.


Friday I applied for a new passport and had it issued with the temporary passport. It is as Daniel says costs 10 euros and is valid for 3 months.
I uploaded it to Nightrush and it was rejected. The whole game repeated itself 5 to 6 x in between umpteen mail. At some point I was really p**sed off because I wrote a nasty mail and sent to all possible email address. With threat supervisory authority u.s.w.
I also went back to the Live Chat and let off steam. The employee was very nice and then discussed with the management. Finally it was accepted. 5 minutes later I received an email that the money was on its way. It will take a few days because it goes on the credit card. When I have it, I will let you know. Thank you all very much.

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Lapppalo
Amateur

NightRush Casino: Problems with proof of identity

5th Nov. 2017, at 04:35 pm CET#13
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Too bad that you can not edit here and correct his mistakes. My phone has a life of its own and I too wide fingers.

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Daniel
Elite

NightRush Casino: Problems with proof of identity

5th Nov. 2017, at 04:37 pm CET#14
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I'm glad it worked (99%). And there is nothing to thank. That's what we and our community are here for

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Lapppalo
Amateur

NightRush Casino: Problems with proof of identity

7th Nov. 2017, at 02:19 pm CET#15
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So got the money today. However, Nightrush has deducted 12.50 euros fee, at 500 euros. So I got 487,50 Euronen. I think that's pretty hefty. They no longer see me there.

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Daniel
Elite

NightRush Casino: Problems with proof of identity

7th Nov. 2017, at 05:31 pm CET#16
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Lapppalo wrote on 07/11/2017 at 14:19: So got the money today. However, Nightrush deducted 12,50 euro fee, on 500 euro. So I got 487,50 Euronen. I think that's pretty hefty. They don't see me there anymore.

I'm glad that everything worked out in the end. Then I will close this case now. 12.50€ withdrawal fees are really hefty!

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