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Public complaints: MrRingo a withdrawal is not made and support is very difficult to reach. (Page 5)

Topic created on 10th May. 2017 | Page: 5 of 7 | Answers: 67 | Views: 15,449
Anonym
Just to charge 3% fees is a joke.Saftladen !

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lokfuehrer75
Rookie
hi,

i have also been waiting for my money for 2 weeks, have you received your money in the meantime?

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Beruang86
Rookie
Hello, no I have not received my money yet.
Did you also win a large sum?

@Vivera365 Yes right, they want to save so vllt bit of money

@Daniel





I would like to know what you think about that.


Atilla: Hello
(01:37:23) *** Tony joined the chat ***
(01:37:25) Tony: Welcome to Mr Ringo! How can I help you?
(01:37:54) Atilla: Hello tony, i have question about my payout
(01:38:08) Atilla: It is still not with me
(01:38:53)
Tony: little moment please and I'll
try to figure this out

(01:39:09)
Atilla: Okay thanks

(01:44:01)
Tony: ok, I was just told that the payout is currently in process

(01:44:57)
Atilla: But I have received a payment confirmation that it will be paid out on 15.05

(01:45:11)
Atilla: How can it be in process then?

(01:50:51)
Atilla: Are they still present?

(01:51:23)
Tony: yeah, just on the phone trying to figure out what exactly is going on

(01:51:40)
Atilla: Oh so ok

(02:03:30)
Atilla: Were they able to find out anything?







Atilla: Hello?

(02:08:34)
Atilla: Hmm

(02:09:36)
Customer Service: We apologize for keeping you waiting. Our operators are busy at the moment, please be patient.

(02:09:48)
Atilla: Super

(02:12:32)
*** Tony joined the chat ***

(02:12:36)
Tony: Welcome back

(02:12:46)
Atilla: Thanks

(02:14:46)
Tony: there was apparently a problem, it has been booked but not been carried out. there is then the sum 'hung'

(02:15:04)
Tony: they are currently looking at where the actual problem is that it can be paid out

(02:16:06)
Atilla: At what point would you know what the problem is?

(02:19:42)
Tony: I can't tell you directly, but you are looking at the problem right now

(02:20:16)
Atilla: Okay I will get back to you tomorrow, thanks for your help

xml-ph-0039@deepl.internal (02:20:32)
Tony: no problem, sorry I couldn't help you directly

(02:21:14)
Atilla: Helpful you have helped me more than the other supporters, thank you have a pleasant working day, bye



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Daniel
Elite
lokfuehrer75 wrote on 05/31/2017 at 18:28: hello,

i have also been waiting for my money for 2 weeks, have you received your money in the meantime?

Hello lokfuehrer75 and welcome to the forum Could you please make a separate topic under public complaints? Like "Mr. Ringo doesn't pay out for weeks" or something like that?

Well, what to make of it? Kind of weird and unfortunately I don't assume it's an isolated case. Let's see what they have to say at lokfuerer75 ...

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Anonym
It really hurts to have to watch this incompetence

Explicitly YOUR payment has hung somewhere and you notice the 16 days later? And that only on your request to????
Who the hell you want to actually fool there!?!

I'm extremely upset by this. The money is entitled to you honestly. One pulls such a zero number with you off, there burst me yes all veins!!!

If you get your money, then please let me know. I will then finally be able to sleep peacefully again

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Anonym

I have to apologize for my "tips" in the course of the thread.

These referred to a "normal" store when it can be that a payout takes longer.
And in no way to the shit what they pull here with you. Sorry

Nevertheless, I hope that you still get your money.


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Beruang86
Rookie
I do not think that I get the KOhle, I had been assured that I have it latest today on my KOnto, have nevertheless tried to reach the chat, because I still wanted to ask something. But, since 3 days is no one to reach, today is the whole damn CHat on online shown, however, if you should click on it, it says that they are currently offline.

I feel like I've been had, I've also tried to tell the people at the Mga, but I always have to wait and they don't give out phone numbers for privacy reasons. They really give the people there the chance to pull people and then disappear.

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Alpha10
Visitor
I have been reading along for a while and have also been screwed.

I have won 250€ and could not pay out at first.

After a lot of back and forth with the support I managed it.

My account was finally verified after several times of postponing and requesting documents.

Now I'm waiting since the 1 week for my payout and am permanently put off.

The chat is sometimes online sometimes not.

Allegedly I have received mails from them, but this is unfortunately not true (not even in spam).

Also interesting is that in my account in the transactions only the deposits were listed.

Is this also the case with you?

Is there anyone here who has received money ?

Should I also complain to the MGA so I see anything from the coal?

vG

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Daniel
Elite
Please yes, by all means complain to the MGA. The more who complain, the better!!!

Request to anyone who has fallen victim to the Mr. Ringo scam: file a complaint with the MGA. No matter how small and ridiculous the prize may seem to you!

A complaint can be filed here (in English, does not have to be perfect): http://www.mga.org.mt/support/online-gaming-support/

Hopefully, this is the only way to close the store soon. And of course you will get your money this way (but unfortunately this can take up to 6 months).

The manager, may then on his name for a long time no longer open a new casino (at most in Curacau) but in Online Casinos with a pure Curacau license you should generally not gamble ...

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Alpha10
Visitor
Thanks, complaint to mga went out.

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