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Public complaints: MobileBet Casino does not pay out the win what can I do? (Page 2)

Topic created on 04th Oct. 2018 | Page: 2 of 3 | Answers: 21 | Views: 7,542
Kaiseyo
Visitor

MobileBet Casino does not pay out the win what can I do?

5th Oct. 2018, at 08:57 am CEST#11
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So far it looks like to stay up to date here, I threatened them yesterday to set a payment deadline if you do not answer me again on the email and told them that I have already reported the case of the MGA and would take further action if it had to be if they are not ready for a solution to the problem. Whether today now an answer comes I wait and see if what comes back from the MGA or Askgamblers

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brilleauf
Rookie

MobileBet Casino does not pay out the win what can I do?

5th Oct. 2018, at 08:58 am CEST#12
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What is meant by MGA?

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Kaiseyo
Visitor

MobileBet Casino does not pay out the win what can I do?

5th Oct. 2018, at 09:43 am CEST#13
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brilleauf wrote on 05/10/2018 08:58: What is meant by MGA?

The licensor MGA distributes the licenses yes as far as I know

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upola
Legend

MobileBet Casino does not pay out the win what can I do?

5th Oct. 2018, at 10:24 am CEST#14
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You cannot take any further action than to involve the MGA.
But you have only one account, and you are sure?

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T0uchTheSky
Elite

MobileBet Casino does not pay out the win what can I do?

5th Oct. 2018, at 11:56 am CEST#15
1 Like

Liked this post: Avatar von Casinoworker Casinoworker
At many casinos, the data is checked again more thoroughly for a high payout. If you have multiple accounts there, you can forget your win, AskGambler or MGA can not help you.

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K****t

MobileBet Casino does not pay out the win what can I do?

5th Oct. 2018, at 12:41 pm CEST#16
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Are you accused of having multiple accounts at the one casino or one account at each of the group's casinos?

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ruhrpott
Expert

MobileBet Casino does not pay out the win what can I do?

5th Oct. 2018, at 04:32 pm CEST#17
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Kaffeelicht wrote on 05/10/2018 at 12:41 pm: Are you accused of having multiple accounts at the one casino or one account at each of the casinos in the group?

I think more like multiple in one. Because, one at each of the casinos is allowed, I have as well

Otherwise, to the thread creator: Are you, as others have already asked, 100% sure to have only one account? Maybe you forgot that you have registered there in the past? If really only the one account, then it may be that the MGA can help you, otherwise you can make up the money.

That something like this is only noticed during payouts, we have often had here. Is of course shitty, but as far as I was once told, such things are just checked more closely during payouts, so that may well be that the previously simply has not noticed that someone has several accounts. There is room for improvement on the part of the casinos, even if I think that everyone has to know for themselves where he has already registered. When I register in a casino, I always go to the chat beforehand and ask whether an account with my data already exists

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Kaiseyo
Visitor

MobileBet Casino does not pay out the win what can I do?

5th Oct. 2018, at 05:51 pm CEST#18
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ruhrpott wrote on 05/10/2018 at 16:32
I think rather several in one. Because, one at each of the casinos is allowed, I have as well

Otherwise to the thread creator: are you, as others have also asked, 100% sure to have only one account? Maybe you forgot that you have registered there in the past? If really only the one account, then it may be that the MGA can help you, otherwise you can kiss the money goodbye.

That something like this is only noticed during payouts, we have often had here. Is of course shitty, but as far as I was once told, such things are just checked more closely during payouts, so that may well be that the previously simply has not noticed that someone has several accounts. There is room for improvement on the part of the casinos, even if I think that everyone has to know for themselves where he has already registered. When I register in a casino, I always go to the chat beforehand and ask whether an account with my data already exists.

I am sure that I was not registered there I have only one email address where I register with and that is everywhere the same and everywhere the accounts exist for a long time

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Casinoworker
Visitor

MobileBet Casino does not pay out the win what can I do?

9th Oct. 2018, at 02:00 am CEST#19
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Manolito91 wrote on 05/10/2018 at 00:27: Woohoo,

Official answer would probably be "Hello Kaiseyo, since you have multiple accounts registered with us you violate our Agb point So and So, and your win is thus frozen" To the question why not already at the verification.... "Our Verification team mainly checks the identities of our customers, and only validly if multiple accounts are registered per household/ip"

And the truth "We knew for a long time that they have multiple accounts, but who is so "stupid" and no Agb's read and nicely deposited, has itself to blame if times a win comes"


So I think it to me, but each as he means

Hope of course that you get your cash.

so thumb-pressing,

Manolito


And that's exactly how it is

Every casino checks very carefully for higher wins. VPN is useless, as are small "typos" in the name or address

Likewise, it is also ne stupid idea to register his grandma or grandpa (do many) because you yourself, for example, is blocked or lives from the office and wins are credited, birth year 1932 enters and bets on the third league in Sweden

But there are also the less "clever" who create accounts with the same IP and only smoke up when there is bonus. The cry is great when the wins are not paid out, but blame yourself

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Sahip74
Experienced

MobileBet Casino does not pay out the win what can I do?

9th Oct. 2018, at 06:19 am CEST#20
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This is getting worse and worse, constantly reads here is not paid out, no matter which casino and that is really to puke meanwhile. Deposit all no problem "Hans and Franz "but woe it's about payout, meanwhile it must have understood even the stupidest, that one is ripped off by all casinos only.the stuff their pockets full, a few small wins you have to give, so that everything looks legal.

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