Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Public complaints: LVBET support under all sau, waiting for almost 2 weeks for my verification (Page 2)

Topic created on 17th Dec. 2017 | Page: 2 of 4 | Answers: 30 | Views: 8,361
Daniel
Elite

LVBET support under all sau, waiting for almost 2 weeks for my verification

17th Dec. 2017, at 03:13 pm CET#11
0 Likes

Nobody has liked this post so far
Iseedeadpeople wrote on 17/12/2017 at 15:05
Daniel wrote on 17/12/2017 at 14:26
agnesaislami wrote on 12/17/2017 at 1:23 pm
I've been blocked from many sites but I always regret it afterwards haha. My wife also already signed up with LVBet and got blocked ( break for 3 months ).


But it doesn't even have to be that the casinos work together. If you have been blocked at a casino for Gambling addiction, which uses, for example, the casino software Everymatrix, then you are automatically blocked at all other casinos, which uses this software. Most of the time it comes out with the first payout whether you are blocked in a partner casino or not.

very informative @daniel, had long feared that customer data regarding locks and others are also passed on to non-participating oc, data protection can forget even if the oc emphasize it again and again,
otherwise I can not understand the sudden not gambling request. this is as far as I know not standard

Only if somewhere the same casino platform is used. This is also regulation from the MGA & other regulatory bodies. There is only asked if a particular player is blocked in another casino that uses the same software. So a casino that uses the Everymatrix software, for example, is not necessarily uninvolved. One could accuse Everymatrix of doing more in terms of player protection.

I do not think that more information is exchanged between the casinos. A casino will be able to ask if a player is banned or has been found cheating. If the database then says yes, it will be checked more closely. If there were more information exchanged, then probably no casino would use, for example, the Everymatrix software. Because otherwise competing companies could tap the customer data of another casino. No one would go along with that ...

This post has been translated automatically

agnesaislami
Experienced

LVBET support under all sau, waiting for almost 2 weeks for my verification

17th Dec. 2017, at 03:25 pm CET#12
0 Likes

Nobody has liked this post so far
What I also found strange is that in the Live Chat was the same employee, as well as in the email from support and could not give me a proper answer why why why. I find this quite unprofessional, I feel like I'm working with an Internet Provider, where they just answer something so that you do not continue to annoy...:D

This post has been translated automatically

Daniel
Elite

LVBET support under all sau, waiting for almost 2 weeks for my verification

17th Dec. 2017, at 04:04 pm CET#13
1 Like

Liked this post: Avatar von agnesaislami agnesaislami
I have now checked with LVbet. Can you email me at info@gamblejoe.com your username or registration email? Or do you have the same email address you used with us also with LVBet?

This post has been translated automatically

agnesaislami
Experienced

LVBET support under all sau, waiting for almost 2 weeks for my verification

17th Dec. 2017, at 04:12 pm CET#14
0 Likes

Nobody has liked this post so far
Just sent you an email, there is my username from LVBet and my email .

This post has been translated automatically

Daniel
Elite

LVBET support under all sau, waiting for almost 2 weeks for my verification

17th Dec. 2017, at 04:45 pm CET#15
1 Like

Liked this post: Avatar von agnesaislami agnesaislami
agnesaislami wrote on 17/12/2017 at 16:12: Just sent you an email, there is my username from LVBet and my email .

Ok, I have forwarded everything. I think by tomorrow evening at the latest someone from LVbet should have contacted you and hopefully found a satisfactory solution for you.

This post has been translated automatically

agnesaislami
Experienced

LVBET support under all sau, waiting for almost 2 weeks for my verification

17th Dec. 2017, at 04:48 pm CET#16
0 Likes

Nobody has liked this post so far
Thank you so much! I'll let you know tomorrow how it went

This post has been translated automatically

c****7

LVBET support under all sau, waiting for almost 2 weeks for my verification

17th Dec. 2017, at 11:17 pm CET#17
2 Likes

Liked this post: Avatar von agnesaislami agnesaislami, Avatar von Sir_Gambleot Sir_Gambleot
Madness, for 60 EUR such a chicane. But honestly, I'm not surprised. LVBet was and is fundamentally incompetent. Like Lapalingo and Spintastic...known as "The Three Dilettantes". They all have a decent game portfolio and site design but the employees are so miserable that it hurts. They don't have a clue about what's going on, they are all failed existences who have missed their profession. You have to keep in mind that money is at stake, and transparency, competence and trust are important.
In my opinion, the three above-mentioned casinos should all close and the employees do something else, run a bakery or work at the gas station or winter service...anything where you can not so much shit but no casino operate.
Unfortunately the above-mentioned side operators...mean we place times a side in the net, collect deposits, the money we use after Gusto and because of payments...um...we look times. Really sucks this unseriousness and unprofessionalism.
I have sworn to myself, if I ever fly to Malta, I buy myself a 6 pack of beer, let me take a cab to the three company addresses and pee to the door (hence the 6 pack, pee is not by chance).
@Agnesaislami I'm really sorry for you. If you do not get the 60 EUR, I'll give it to you and please do not play at the above sites, they are just bad.
If it has to be Novoline, I had by far the best experience with Viks. Quasar was also good. StarGames, on the other hand, belongs to the asshole faction.

In this sense, enough steam let off. Back to the agenda.

This post has been translated automatically

Anonym

LVBET support under all sau, waiting for almost 2 weeks for my verification

18th Dec. 2017, at 09:03 am CET#18
0 Likes

Nobody has liked this post so far
chmi77 wrote on 17/12/2017 at 23:17: Madness, for 60 EUR such a chicane. But honestly I'm not surprised. LVBet was and is fundamentally incompetent. Like Lapalingo and also Spintastic...known as " The Three Dilettantes ". They all have a decent game portfolio and site design but the employees are so miserable that it hurts. They don't have a clue about what's going on, they are all failed existences who have missed their profession. You have to keep in mind that money is at stake, and transparency, competence and trust are important.
In my opinion, the three above-mentioned casinos should all close and the employees do something else, run a bakery or work at the gas station or winter service...anything where you can not so much shit but no casino operate.
Unfortunately the above-mentioned side operators...mean we place times a side in the net, collect deposits, the money we use after Gusto and because of payments...um...we look times. Really sucks this unseriousness and unprofessionalism.
I have sworn to myself, if I ever fly to Malta, I buy myself a 6 pack of beer, let me take a cab to the three company addresses and pee to the door (hence the 6 pack, pee is not by chance).
@Agnesaislami I'm really sorry for you. If you do not get the 60 EUR, I'll give it to you and please do not play at the above sites, they are just bad.
If it has to be Novoline, I had by far the best experience with Viks. Quasar was also good. StarGames, on the other hand, belongs to the asshole faction.

In this sense, enough steam let off. Back to the agenda.

But doesn't Quasar also belong to StarGames by now?!

This post has been translated automatically

Daniel
Elite

LVBET support under all sau, waiting for almost 2 weeks for my verification

18th Dec. 2017, at 09:47 am CET#19
0 Likes

Nobody has liked this post so far
chmi77 wrote on 17.12.2017 at 23:17: In my opinion, the three above casinos should all close and the employees do something else, run a bakery or work at the gas station or winter service...anything where you can not build so much shit just not run a casino.

Do not be so mean. The operators read here and they also have feelings

This post has been translated automatically

Dokado1212
Experienced

LVBET support under all sau, waiting for almost 2 weeks for my verification

18th Dec. 2017, at 09:53 am CET#20
0 Likes

Nobody has liked this post so far
So from Lapalingo I can only report positively. Already played through some Bonuses (although max. Cash 100 euros), but that is also money. In addition, the payouts go through relatively quickly and the employees make for me a nice fair impression.

This post has been translated automatically

Hot Topics18th Nov. 2024 at 06:58 am CET

World
0
Miscellaneous
0
World
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately