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Public complaints: LVBET support under all sau, waiting for almost 2 weeks for my verification (Page 2)

Topic created on 17th Dec. 2017 | Page: 2 of 4 | Answers: 30 | Views: 8,444
Daniel
Elite

LVBET support under all sau, waiting for almost 2 weeks for my verification

17th Dec. 2017, at 03:13 pm CET#11
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Iseedeadpeople wrote on 17/12/2017 at 15:05
Daniel wrote on 17/12/2017 at 14:26
agnesaislami wrote on 12/17/2017 at 1:23 pm
I've been blocked from many sites but I always regret it afterwards haha. My wife also already signed up with LVBet and got blocked ( break for 3 months ).


But it doesn't even have to be that the casinos work together. If you have been blocked at a casino for Gambling addiction, which uses, for example, the casino software Everymatrix, then you are automatically blocked at all other casinos, which uses this software. Most of the time it comes out with the first payout whether you are blocked in a partner casino or not.

very informative @daniel, had long feared that customer data regarding locks and others are also passed on to non-participating oc, data protection can forget even if the oc emphasize it again and again,
otherwise I can not understand the sudden not gambling request. this is as far as I know not standard

Only if somewhere the same casino platform is used. This is also regulation from the MGA & other regulatory bodies. There is only asked if a particular player is blocked in another casino that uses the same software. So a casino that uses the Everymatrix software, for example, is not necessarily uninvolved. One could accuse Everymatrix of doing more in terms of player protection.

I do not think that more information is exchanged between the casinos. A casino will be able to ask if a player is banned or has been found cheating. If the database then says yes, it will be checked more closely. If there were more information exchanged, then probably no casino would use, for example, the Everymatrix software. Because otherwise competing companies could tap the customer data of another casino. No one would go along with that ...

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agnesaislami
Experienced

LVBET support under all sau, waiting for almost 2 weeks for my verification

17th Dec. 2017, at 03:25 pm CET#12
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What I also found strange is that in the Live Chat was the same employee, as well as in the email from support and could not give me a proper answer why why why. I find this quite unprofessional, I feel like I'm working with an Internet Provider, where they just answer something so that you do not continue to annoy...:D

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Daniel
Elite

LVBET support under all sau, waiting for almost 2 weeks for my verification

17th Dec. 2017, at 04:04 pm CET#13
1 Like

Liked this post: Avatar von agnesaislami agnesaislami
I have now checked with LVbet. Can you email me at info@gamblejoe.com your username or registration email? Or do you have the same email address you used with us also with LVBet?

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agnesaislami
Experienced

LVBET support under all sau, waiting for almost 2 weeks for my verification

17th Dec. 2017, at 04:12 pm CET#14
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Just sent you an email, there is my username from LVBet and my email .

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Daniel
Elite

LVBET support under all sau, waiting for almost 2 weeks for my verification

17th Dec. 2017, at 04:45 pm CET#15
1 Like

Liked this post: Avatar von agnesaislami agnesaislami
agnesaislami wrote on 17/12/2017 at 16:12: Just sent you an email, there is my username from LVBet and my email .

Ok, I have forwarded everything. I think by tomorrow evening at the latest someone from LVbet should have contacted you and hopefully found a satisfactory solution for you.

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agnesaislami
Experienced

LVBET support under all sau, waiting for almost 2 weeks for my verification

17th Dec. 2017, at 04:48 pm CET#16
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Thank you so much! I'll let you know tomorrow how it went

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c****7

LVBET support under all sau, waiting for almost 2 weeks for my verification

17th Dec. 2017, at 11:17 pm CET#17
2 Likes

Liked this post: Avatar von agnesaislami agnesaislami, Avatar von Sir_Gambleot Sir_Gambleot
Madness, for 60 EUR such a chicane. But honestly, I'm not surprised. LVBet was and is fundamentally incompetent. Like Lapalingo and Spintastic...known as "The Three Dilettantes". They all have a decent game portfolio and site design but the employees are so miserable that it hurts. They don't have a clue about what's going on, they are all failed existences who have missed their profession. You have to keep in mind that money is at stake, and transparency, competence and trust are important.
In my opinion, the three above-mentioned casinos should all close and the employees do something else, run a bakery or work at the gas station or winter service...anything where you can not so much shit but no casino operate.
Unfortunately the above-mentioned side operators...mean we place times a side in the net, collect deposits, the money we use after Gusto and because of payments...um...we look times. Really sucks this unseriousness and unprofessionalism.
I have sworn to myself, if I ever fly to Malta, I buy myself a 6 pack of beer, let me take a cab to the three company addresses and pee to the door (hence the 6 pack, pee is not by chance).
@Agnesaislami I'm really sorry for you. If you do not get the 60 EUR, I'll give it to you and please do not play at the above sites, they are just bad.
If it has to be Novoline, I had by far the best experience with Viks. Quasar was also good. StarGames, on the other hand, belongs to the asshole faction.

In this sense, enough steam let off. Back to the agenda.

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Anonym

LVBET support under all sau, waiting for almost 2 weeks for my verification

18th Dec. 2017, at 09:03 am CET#18
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chmi77 wrote on 17/12/2017 at 23:17: Madness, for 60 EUR such a chicane. But honestly I'm not surprised. LVBet was and is fundamentally incompetent. Like Lapalingo and also Spintastic...known as " The Three Dilettantes ". They all have a decent game portfolio and site design but the employees are so miserable that it hurts. They don't have a clue about what's going on, they are all failed existences who have missed their profession. You have to keep in mind that money is at stake, and transparency, competence and trust are important.
In my opinion, the three above-mentioned casinos should all close and the employees do something else, run a bakery or work at the gas station or winter service...anything where you can not so much shit but no casino operate.
Unfortunately the above-mentioned side operators...mean we place times a side in the net, collect deposits, the money we use after Gusto and because of payments...um...we look times. Really sucks this unseriousness and unprofessionalism.
I have sworn to myself, if I ever fly to Malta, I buy myself a 6 pack of beer, let me take a cab to the three company addresses and pee to the door (hence the 6 pack, pee is not by chance).
@Agnesaislami I'm really sorry for you. If you do not get the 60 EUR, I'll give it to you and please do not play at the above sites, they are just bad.
If it has to be Novoline, I had by far the best experience with Viks. Quasar was also good. StarGames, on the other hand, belongs to the asshole faction.

In this sense, enough steam let off. Back to the agenda.

But doesn't Quasar also belong to StarGames by now?!

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Daniel
Elite

LVBET support under all sau, waiting for almost 2 weeks for my verification

18th Dec. 2017, at 09:47 am CET#19
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chmi77 wrote on 17.12.2017 at 23:17: In my opinion, the three above casinos should all close and the employees do something else, run a bakery or work at the gas station or winter service...anything where you can not build so much shit just not run a casino.

Do not be so mean. The operators read here and they also have feelings

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Dokado1212
Experienced

LVBET support under all sau, waiting for almost 2 weeks for my verification

18th Dec. 2017, at 09:53 am CET#20
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So from Lapalingo I can only report positively. Already played through some Bonuses (although max. Cash 100 euros), but that is also money. In addition, the payouts go through relatively quickly and the employees make for me a nice fair impression.

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