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Public complaints: Lapalligo refuses to pay out 1800Euros

Topic created on 20th Sep. 2018 | Page: 1 of 1 | Answers: 8 | Views: 2,582
Benjamin
Moin together I won yesterday 1800 euros at Lapalligo Wanted to pay it off today get an email that I have another account that is years ago and I did not know that anymore.
Now they do not want to pay me anything has anyone had similar experiences?
Goodwill you do not need to expect

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Daniel
Elite

Benjamin wrote on 20.09.2018 at 10:18: Moin together I won yesterday 1800 euros at Lapalligo Wanted to pay it off today get an email that I have another account that is years ago and I did not know that anymore.
Now they do not want to pay me anything has anyone had similar experiences?
Goodwill you do not need to expect

Did you play with bonus? If no, then you have a good chance with some accommodating casinos to get your money anyway - especially if the first account was created several months ago and is inactive. However, Lapalingo is an online casino with a very low goodwill. In our experience, Lapalingo doesn't let you talk to them either and doesn't compromise on anything. You can try to achieve something through the MGA but since you have violated their terms and conditions, your case will almost certainly be rejected there as well. Your case would also not be accepted by Askgamblers.

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upola
Legend
Then you probably registered with another email address to get another bonus.
You are now paying for this.

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Azura
Rookie
At Lapalingo, unfortunately, you have very hard chances. Especially with financial department and customer service. Only MGA would help here

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upola
Legend
He has two accounts, the MGA will not help you.

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upola
Legend

Were probably not the answers he wanted to hear.

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Anonym
Honestly, if you have many accounts, you should not be surprised that a payout is denied. That was also the case with StarGames. What I find completely antisocial is that all casinos accept deposits and collect but make such a drama out of withdrawals. If they know it from the beginning, why do they let anyone Deposit at all? This is just as intentional. If you are lucky Lapalingo is accommodating. Otherwise learn from it

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Anonym
From now on Lapalingo also has an automatic block if you want to spin over 5€ during the bonus.

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Gratler
Amateur
I think Lapalingo will remain hard, annoying! Wish you good luck with the matter anyway

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