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Public complaints: Lapalingo refuses to pay out with a lie. Proof is available! (Page 2)

Topic created on 01st Jul. 2017 | Page: 2 of 5 | Answers: 40 | Views: 13,539
Anonym
Lapalingo still owes me 141 Eur and I would like to have that back.

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Anonym
Daniel wrote on 05/07/2017 at 16:54: It's not about refusing to pay out, it's about rules - as nonsensical as they may be sometimes. I also thought you were happy with the compromise and now you're not? Could have said right from the start that you disagreed with it - would have been a bit more honest.

According to Lapalingo you violated the bonus rules for the nodeposit bonus and I was able to negotiate a compromise for you. The Lapalingo manager asked me if I thought you would then agree if he accommodated you a bit. I then assured him that I would. For other players, I will have a harder time in the future to obtain goodwill. Not only at Lapalingo, but also at other casinos reading this forum.

I understand you of course. You feel you are in the right and want to get your full 350€ and that's why you agreed to the compromise. Whether you are now in the right I can not tell you - from my point of view you are, because you have converted the Bonus money into real money and it makes no logical sense that you have to withdraw the money first.

I don't think it's particularly fair of you but I think it's ok that you are now fighting for your remaining €150 as well. Maybe this will teach (all casinos reading this) that they should either offer 100% transparent Bonuses or leave it alone. What I don't find ok is that you now also start shooting against GambleJoe in other threads - I don't think we deserve that ...

If I would not have fulfilled the condition 100%, then I could not have brought the money to the payout, that is also clear and should be aware of everyone. Try to get the money paid out at any online casino, even if you have not yet fulfilled a condition. Not possible, because you can always bring the money to pay out only when all conditions have been met.

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Anonym
Attention: After converting bonus funds into real money, the maximum payout amount of the winnings generated from this real money is also 100, - Euro. This means that all credit balances that were created once using Bonus money without Deposit can be paid out once up to a maximum of 100,- Euro

Degree at Lapalingo read. I mean that was not there before

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Anonym
Yes, that's what you're saying now... It has indeed been changed. I have complained to the mga. However, the old rule still applies to me and should also be taken into account.

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Schnieschna
Visitor
Anonym
Schnieschna wrote on 15.07.2017 at 11:20: WINNER CASINO! Hello.Has anyone had any experience with this casino.I got 4 times each 10Euro bonus the week before last.For each 10Euro I had to wager 300Euro,makes a total of 1200euro.Luckily I managed to do this and then I wanted to pay out my winnings 400Euro.The payout was successful,...... .a short time later I received an email that the withdrawal would be rejected due to incorrect iban/Swift code.Thereupon I checked and found that it was the correct number.I wrote again to Winner and scanned a copy of my bank statement and sent it to the casino.i wrote to Winner again and scanned a copy of my statement and sent it to them.Winner then wrote that they could not match my email and therefore could not help me.A few days later and no change in the situation I gave Winner a time limit to make my withdrawal.I also announced that I would file a complaint to their gaming license in malta and take further legal action against Winner Casino.To date no response,live support is unresponsive and no one has been answering the phone for over a week.Has anyone experienced anything like this and can give me any tips on what I can do!

This is how most Online Casinos do it.... I even have proof that with some online casinos the same companies are behind it.
And the MGA Malta is also in it. Either they get neat commission or were brought to life by the online casinos,
so that the whole thing seems credible. Finally, no one really knows what it has to do with the mga. The company is based in Malta

Everything else soon on my homepage

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Schnieschna
Visitor
Well and now? I can hang my coal on the nail, so to speak?

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Schnieschna
Visitor
So at Winner
Casino not at lapalingo

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Anonym
alea iacta est

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Daniel
Elite

Hot Topics18th Nov. 2024 at 03:20 am CET

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