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Public complaints: GoWild Casino verifies quickly - but delays payout for no reason... (Page 2)

Topic created on 04th Sep. 2018 | Page: 2 of 8 | Answers: 73 | Views: 16,847
upola
Legend

At Csimba I wanted to verify 2 weeks ago....until today no answer.
I don't even Deposit at such a casino.

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Falko
Icon
I just wanted to log on to GoWild.the casino do not even recognize, but was once a pure Microgaming Casino.

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VM292
Amateur
With me, the Verification also went quickly but the AZ has already taken quite a long time now...
but with the first AZ I think that has nothing to say... let's see how it will be with the hopefully next !:-)

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T0uchTheSky
Elite
@Matthias

Thanks for the clarification.

But why was the wrong info not corrected? In the review of Christoph about Casimba it says under Welcome bonus that you have to wager the bonus only 35x, under comments I wrote that this is not true, because at all casinos of WhiteHat you have to wager the welcome bonus 35x the Deposit and 35x the bonus.

Another user also commented under the review that you will get the win confiscated if you deposit via Skrill or Neteller during the welcome bonus. That happened to someone here on the forum, not at Casimba but at a sister casino, he did not get the win https://www.gamblejoe.com/forum/online-casinos/beschwerden/dreamvegas-zahlt-nicht-aus-und-hat-den-gewinn-konfisziert--30197/

That you have to convert nowadays in a casino 35x the deposit and 35x the bonus, is for me personally no casino that would have deserved more than 4 of 5 stars, especially if still a clause in your Bonusbedingugen is that in the case of a win in the welcome bonus the profit will be confiscated if you have deposited via Skrill or Neteller...

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Matthias
Expert
T0uchTheSky wrote on 04/09/2018 at 19:23: @Matthias

Thanks for the clarification.

But why wasn't the wrong info corrected? In the review of Christoph about Casimba it says under Welcome bonus that you have to convert the bonus only 35x, under comments I wrote down that this is not true, because in all casinos of WhiteHat you have to convert the welcome bonus 35x the Deposit and 35x the bonus.

Another user also commented under the review that you will get the win confiscated if you deposit via Skrill or Neteller during the welcome bonus. This happened to someone here on the forum, not at Casimba but at a sister casino, he did not get the win https://www.gamblejoe.com/forum/online-casinos/beschwerden/dreamvegas-zahlt-nicht-aus-und-hat-den-gewinn-konfisziert--30197/

The fact that nowadays you have to wager 35x the deposit and 35x the bonus at a casino is for me personally not a casino that deserves more than 4 out of 5 stars, especially if there is still a clause in your Bonusbedingugen that in the case of a win in the welcome bonus the win will be confiscated if you have deposited through Skrill or Neteller...

I skimmed the article and found the following section:

"One then has 7 days to wager the bonus as well as deposit amount 35 times. If one deposits €25 and receives €25 as a bonus, one has to wager €1,750 for a win to be paid out. "

If there is a mistake in the article, it was not intentional. Christoph is on vacation for a few days and has prepared some articles that will be published one by one. After his return he will correct the article. The bonus is really nothing special, so Christoph also recommended:

"It can already be stated here that the turnover requirements are rather poor, so we always recommend playing without a bonus. Ultimately, playing with bonus on the Internet leads to most problems... "

I hope you see that we are not deliberately embellishing anything to give the impression that this would be a dream casino.

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T0uchTheSky
Elite

" You then have 7 days to wager the bonus and Deposit amount 35 times. If you deposit 25€ and receive 25€ as a bonus, you have to wager 1,750€ to get a win. "

This is the bonus condition to GOWILD Casino and not to Casimba and this is correct. At Casimba the bonus condition for the Welcome bonus is well hidden, if you don't read everything carefully, you think you only have to wager 35x the bonus, that's why Christoph didn't get it

As I said, I do not want to make Casimba bad, because I often play at the casinos of WhiteHat Ltd,,, only the very good rating of you has disturbed me a bit So, that was my last word on Casimba or this topic...

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Anonym
Yesterday I registered at GOWILD and gambled a little without bonus. Went nothing at all, zero. Thereupon I decided to close my account again, because with me the page on the cell phone also runs very tough.

Email written with the request to close my account. Thereupon I was told that some games are currently running really great and they offered me, so that I stay, 50 free spins on a betsoft game. I arrived and was able to secure me a whole 3 euros, which I could bring to 40 euros by extremely good free spins at Moon Princess.

Wanted to look at the payout options: Trustly, Skrill and neteller. So everything I do not own or my bank does not have....

I played with the 40 euros, which was really good at the beginning. Suddenly an unexpected error in the game, restart and then just under 60 euros at BoD down WITHOUT a win (50 cent spin).

Alone by the few possibilities of payouts I will close my account there now.

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Anonym
So also here for the sake of completeness: After GJ had triggered the AZ - was now today also the money on the credit card booked. If it continues to run so there in the future (ie without delay) is acceptable and fine. Have also adjusted my casino rating accordingly.

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Daniel
Elite
Aka wrote on 06.09.2018 at 10:00 am: So also here for the sake of completeness: After GJ had nudged the AZ - was now today also the money on the credit card posted. If it continues to run in the future so there (ie without delay) is acceptable and fine. Have also adjusted my casino rating accordingly.

GoWild has apologized for the delay and we were promised that all players who come through GambleJoe in the future have priority for payouts and Verification

So all is well with you now?

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MisterL
Expert
when it was still a pure microgaming casino i played there regularly and was fully satisfied payout always fast now it looks like any other casino and doesn't turn me on anymore just like crazy vegas also became kake

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