Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Public complaints: Goliath Casino 3500 EUR win - withdrawal request is not processed

Topic created on 12th May. 2018 | Page: 1 of 1 | Answers: 4 | Views: 2,781
Aecus

Goliath Casino 3500 EUR win - withdrawal request is not processed

12th May. 2018, at 09:15 am CEST#1
0 Likes

Nobody has liked this post so far
Hello Community,

i have won 3500 EUR at Goliath Casino and would like to withdraw the amount. Unfortunately, the casino keeps delaying my withdrawal request, due to allegedly missing documents. Has anyone had any experience with Goliath Casino and to which licensing authority can I complain if the payout is delayed further.

Thanks in advance for your help

This post has been translated automatically

Anonym

Goliath Casino 3500 EUR win - withdrawal request is not processed

12th May. 2018, at 02:13 pm CEST#2
1 Like

Liked this post: Avatar von Aecus Aecus
Hey Aecus, did they also write which documents are missing?
If you scroll down the casino page you will see the mga logo, so if you want to complain, the mga would be responsible

But I would definitely wait and see that you get the casino and the documents so regulated.

If you are at Risk to cancel your withdrawal, I would advise you to set yourself a loss limit of, for example, 1 euro.

This post has been translated automatically

Anonym

Goliath Casino 3500 EUR win - withdrawal request is not processed

12th May. 2018, at 04:49 pm CEST#3
1 Like

Liked this post: Avatar von Aecus Aecus
I think the casino belongs to the same group as Karamba, wixstars, hopa, etc...
I don't like them at all, because I had a payout in every casino, but strangely enough there was always something missing. Karamba was all accepted after the third time, same documents sent to wixstars, suddenly they needed something new. And hopa got everything, but strangely the documents had never arrived. They just have this delay tactic. And almost certainly you'll get another offer with a bonus if you cancel your withdrawal. I waited over a week for the money in all three cases, but don't worry.
Even though these are casinos that I avoid because of the poor or slow payout morale, I must at least say that it was a very accommodating casino group, at least towards me. I had made there initially, during the Bonus money several spins with 5-10 euros, partly also the one or other win. And everything was paid out completely. You have to at least give them credit for that.

This post has been translated automatically

Anonym

Goliath Casino 3500 EUR win - withdrawal request is not processed

12th May. 2018, at 06:07 pm CEST#4
1 Like

Liked this post: Avatar von Aecus Aecus
The casino is from the payout time in any case not the fastest, but you get your money in any case and the documents you do not send by e-mail but upload to your account and for the duration to check the documents, Leave 48 hours in working days so on average six days but then you get the money relatively quickly

This post has been translated automatically

Aecus

Goliath Casino 3500 EUR win - withdrawal request is not processed

16th May. 2018, at 09:13 pm CEST#5
0 Likes

Nobody has liked this post so far
Hello,

first of all thank you very much for your help I have now received the money. Just took a while because of their "delaying tactics". @tby333 The documents I had to submit were ID and bank statement.



This post has been translated automatically

Hot Topics19th Dec. 2024 at 02:19 am CET

World
0
World
0
World
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1 online
Profile picture of Langhans_innenLanghans_innen
Profile picture of livecounter_GJTesterlivecounter_GJTester
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately