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Public complaints: Goliath Casino 3500 EUR win - withdrawal request is not processed

Topic created on 12th May. 2018 | Page: 1 of 1 | Answers: 4 | Views: 2,767
Aecus

Goliath Casino 3500 EUR win - withdrawal request is not processed

12th May. 2018, at 09:15 am CEST#1
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Hello Community,

i have won 3500 EUR at Goliath Casino and would like to withdraw the amount. Unfortunately, the casino keeps delaying my withdrawal request, due to allegedly missing documents. Has anyone had any experience with Goliath Casino and to which licensing authority can I complain if the payout is delayed further.

Thanks in advance for your help

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Anonym

Goliath Casino 3500 EUR win - withdrawal request is not processed

12th May. 2018, at 02:13 pm CEST#2
1 Like

Liked this post: Avatar von Aecus Aecus
Hey Aecus, did they also write which documents are missing?
If you scroll down the casino page you will see the mga logo, so if you want to complain, the mga would be responsible

But I would definitely wait and see that you get the casino and the documents so regulated.

If you are at Risk to cancel your withdrawal, I would advise you to set yourself a loss limit of, for example, 1 euro.

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Anonym

Goliath Casino 3500 EUR win - withdrawal request is not processed

12th May. 2018, at 04:49 pm CEST#3
1 Like

Liked this post: Avatar von Aecus Aecus
I think the casino belongs to the same group as Karamba, wixstars, hopa, etc...
I don't like them at all, because I had a payout in every casino, but strangely enough there was always something missing. Karamba was all accepted after the third time, same documents sent to wixstars, suddenly they needed something new. And hopa got everything, but strangely the documents had never arrived. They just have this delay tactic. And almost certainly you'll get another offer with a bonus if you cancel your withdrawal. I waited over a week for the money in all three cases, but don't worry.
Even though these are casinos that I avoid because of the poor or slow payout morale, I must at least say that it was a very accommodating casino group, at least towards me. I had made there initially, during the Bonus money several spins with 5-10 euros, partly also the one or other win. And everything was paid out completely. You have to at least give them credit for that.

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Anonym

Goliath Casino 3500 EUR win - withdrawal request is not processed

12th May. 2018, at 06:07 pm CEST#4
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Liked this post: Avatar von Aecus Aecus
The casino is from the payout time in any case not the fastest, but you get your money in any case and the documents you do not send by e-mail but upload to your account and for the duration to check the documents, Leave 48 hours in working days so on average six days but then you get the money relatively quickly

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Aecus

Goliath Casino 3500 EUR win - withdrawal request is not processed

16th May. 2018, at 09:13 pm CEST#5
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Hello,

first of all thank you very much for your help I have now received the money. Just took a while because of their "delaying tactics". @tby333 The documents I had to submit were ID and bank statement.



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