Public complaints: Fraud at DrückGlück: payout of 25.000€ denied (Page 11)
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Fraud at DrückGlück: payout of 25.000€ denied
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From whom are you waiting for a quick answer? I would rather ask politely if someone can help you with your problem.
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Fraud at DrückGlück: payout of 25.000€ denied
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At hyperino I have won several times and the money was the next day evening on my account
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Fraud at DrückGlück: payout of 25.000€ denied
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Fraud at DrückGlück: payout of 25.000€ denied
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You might want to open your own thread otherwise this will go down.
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Fraud at DrückGlück: payout of 25.000€ denied
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Packleader
Edit: Tonino234 has just received his payout
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Fraud at DrückGlück: payout of 25.000€ denied
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Can someone please help me.
I have deposited on 30.6.20 at drückglück 25 euros and claimed the 100% bonus.
Won over 3000€ on 80Cent bet and played 2 days more up to 6500€ and down again to 3500€.
I was offered bonus free spins and a free money bonus of 20€ which I did not take.
On 3.7 I have arranged the withdrawal and submitted all documents
The 3500 euros were canceled and Kulanz halber I got a consolation prize of 250 €
Reasons of I had a bonus or I have the bonus conditions somehow Gecrashed with the reference I should read the Bonusbedingunen again.
Each time I get a different answer and say exactly what happened and why was canceled me from support no one say
In addition, I get 250 € out of goodwill ? if I have violated something I get certainly no goodwill from such crooks.
It seems to me that they try to distract with their standard answers that they try to pull people over the table!
i must say that I have now read through 50 times the conditions and absolutely no violation of me can explain.
I can also no one say what exactly happened and as long as no one can I see myself in the right and insist on my money or what do you say?
I hope someone can help me here please and say what I can and should do.
i'm losing patience with the crappy English chat and a lawyer I can not afford at the moment
Thank you and best regards
Stefan
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Fraud at DrückGlück: payout of 25.000€ denied
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Used Risk ladder/cards or bought yourself free spins? Played a forbidden game?
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Fraud at DrückGlück: payout of 25.000€ denied
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Fraud at DrückGlück: payout of 25.000€ denied
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it has come to our attention that you have won by violating our Bonus Policy :
When wagering a Deposit bonus/premium (free or deposit) or Bonuses credited for free play winnings, the maximum wagering allowed is 10% (min. 0.10) of the bonus amount or 5 EUR or 10% of the bonus amount (whichever is lower). However, if your deposit was made via Neteller or Skrill, the maximum wager is 1 EUR. Failure to comply with this rule means that you are in violation of the deposit bonus/offer rules, and we reserve the right to declare all wins void and remove them from your account. A bet includes any special bet feature, gamble feature or any other type of wagering activity (regardless of the name).
As a gesture of goodwill, we have decided to pay you the win anyway. However, please refer to our bonus policy when playing in the future as this is an exception.
Congratulations on your withdrawal.
For wire transfers and credit cards, it takes between 2 and 7 business days for the money to be credited to your account once it is verified by our side
Here you can find all information about payment methods.
Yours sincerely
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So of all the casinos I have to praise Drückglück and there is a sum of 1800 that they pay out to me.
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Fraud at DrückGlück: payout of 25.000€ denied
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I can imagine what a feeling that has been, from a supposed reputable casino, guest
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