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Public complaints: Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win (Page 6)

Topic created on 22nd Nov. 2017 | Page: 6 of 33 | Answers: 321 | Views: 136,137
nenad
Amateur

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

24th Nov. 2017, at 08:05 pm CET#51
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So now I asked online support again why they ignore me and got a pretty satisfying answer.

1. From now on there is no more email traffic between me and the support but my mails are forwarded directly to the management

And to the question why I don't get an answer because it can't take 2 days to read and answer an email


This is a serious and special case, so our management needs a few days to consult


This means only good things for me
If I was wrong, I would have been told that and that was wrong (this does not take long)
But since the management has to consult it is either a face-saving solution for the casino or it is looking for new loopholes in both cases I was confirmed with this mail that the fault is not mine ðŸ˜'😉😉😉😉😉

If everything is really running optimally I would close this complete topic and let the things rest on themselves
Mistakes you can make but ALWAYS STAY HUMAN ðŸ'ªðŸ'ªðŸ'ª

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nenad
Amateur

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

25th Nov. 2017, at 11:59 am CET#52
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Or??? Am I seeing this wrong? ???

Does the management's advice not mean anything good?????


Aaaaaaaa

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Anonym

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

25th Nov. 2017, at 12:06 pm CET#53
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I would also interpret this rather positively - definitely!

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nenad
Amateur

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

25th Nov. 2017, at 12:12 pm CET#54
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As I said, when I asked if the management can really take longer than 2 days to respond to an email, the following came up



Quote:
As far as i understand it is a difficult matter so they need a bit more time than usual

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Anonym

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

25th Nov. 2017, at 12:32 pm CET#55
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I see it like this : If they wanted to stick to their decision from the beginning - why this consultation ?! why stall ?!! I think they are starting to come under real pressure !

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nenad
Amateur

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

25th Nov. 2017, at 12:57 pm CET#56
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vivera365 wrote on 25/11/2017 at 12:32 PM: I see it like this : If they wanted to stick to their decision in the first place - why this consultation ?! why stall ?!! I think they are really starting to come under pressure !

Not wanted to stay but could
Want would certainly but it is not covered by the terms and conditions

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RiverSong
Legend

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

25th Nov. 2017, at 01:53 pm CET#57
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nenad wrote on 11/25/2017 at 11:59 am: Or??? Am I seeing this wrong? ???

Doesn't that mean anything good advised by management after all?????


Aaaaaaaa

understand your feelings back and forth completely, without wanting to belittle the opinion of anyone here is the only one who can do something probably daniel and he is already on it.
i see the advice also positive but my feeling without real insight into the background is only amateurish. I hope with you for a positive result

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nenad
Amateur

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

25th Nov. 2017, at 04:56 pm CET#58
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i have made a peace offer to the management that I do not want to go into detail about

i would wait until Monday to then (whatever the decision is) the whole story possibly clarify

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Daniel
Elite

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

25th Nov. 2017, at 05:00 pm CET#59
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I was at a conference yesterday where many casinos were, including Adler Casino. I spoke directly to the manager and discussed this case with her for an hour. Unfortunately I can not do anything, they are stubborn and say that she is the case at the Malta Gaming Authority and they are waiting for a decision. If the regulator in Malta decides against the player, then the Jackpot will be reset. Otherwise, the jackpot will be paid out to the player.

Since it is a gigantic sum, I can currently only recommend nenad to find a lawyer for European law or a lawyer for international law, who ssich looks at it and possibly with the Malta Gaming Authority also in contact.

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nenad
Amateur

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

25th Nov. 2017, at 06:44 pm CET#60
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