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Public complaints: Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win (Page 26)

Topic created on 22nd Nov. 2017 | Page: 26 of 33 | Answers: 321 | Views: 136,075
Anonym
Have just decided for me to no longer read his comments... because helpful I find the mostly not. The only thing that happens... is that my blood pressure rises xD I mean, how can you just ignore certain facts? Anyway... I have until recently still monthly around the 4000 - 6000 € verballert... seid my last incident I am fortunately a realization richer and have since then also nowhere more paid. I will probably always or better said, now and then feel the desire to play a little, but one thing is clear, this is only done to satisfy my addiction and not because I trust anyone in this industry. Therefore I am glad to be able to invest my money finally in more meaningful... have taken over directly sponsorships for 2 years... think children in need have earned every penny.... and they have my confidence also without "supervisory authority".

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Casinolady
Rookie
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Anonym
nenad wrote on 13/05/2018 at 20:01: According to my lawyer there was just no violation and according to me there was not but we already had that topic

The point is that adler says mga has decided and mga says we can't decide anything

Got it... your question was also answered by me with a clear yes.
If Adler says that the MGA has decided, is it not possible for you to see the decision, where the MGA says it is only a mediation? And to confront the MGA again with Adler's statement? I don't believe in the pile, but with that much money I would move mountains.

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Knochen
Elite
The MGA is not a court and can only mediate in such cases. I still do not work in the gambling industry and think just like everyone else that he should get his money. But the case is simply much more complex than the blunt "all fraud" slogan would suggest. And that my dear friends is starting to get on my nerves in this forum

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M****3
Knochen wrote on 13.05.2018 at 20:32: The MGA is not a court and can indeed only mediate in such cases. I still don't work in the gambling industry either and think as much as anyone that he should get his money. But the case is simply much more complex than the blunt "all fraud" slogan would suggest. And that my dear friends is starting to get on my nerves in this forum

Dude read you first through the bonus was implemented and thus the Bonus terms and conditions no longer access the credit and he can play with it as high and what he wants think about the next time before you write something because your comments are really pointless and annoying and if it's you on the sack then this is just not further and does not comment it is I think better and a more exciting for all

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s****e
For this you go to most here on the S....

What is so complicated about this case?
Do you have to calculate the correct RTP first?
The masses can't, as you wrote yourself.

You don't even bother to read through the facts.

But with ignorance fill the whole forum, and strangely enough
always stick to the casinos.

Whereby the sentences always start so beautifully: I also do not find that correct
of the casinos, aaaaaaber...... .

So ridiculous.


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nenad
Amateur
You may find everything ridiculous, but it's not quite like that

With all others, the terms and conditions are clear except here
If you tell the player you can not do this and that yes it's ok, but you can not write (in the terms and conditions) we take care that you do not do anything wrong and then just say well bad luck is all at the discretion of management is an impertinence
To say the MAG has decided to get rid of the player is an impertinence when they have nothing to say
Why can not you just answer my lawyer or me or here

How many cases do you know where someone really sued Malta????
And that's exactly what they expect me to do

but you can certainly say (only now theoretically) with whom then the Debt would be
At the casino because they have not paid, or at the MGA because they have given the OK or at netent???

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s****e
It was not related to you, Nenad, I had it with bones!

Your case I find sad, but certainly not ridiculous!

Basically, the casino would have to be responsible.what concerns you NetEnt or the MGA.
My opinion. You played in the casino and there was the jackpot.

We had already written. I do not believe in it, but wish you
really good luck!

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Daniel
Elite
The MGA is in fact not a court, it only follows guidelines and the terms and conditions were violated. The bonus was already implemented when he won the Jackpot but the "violations" took place before. The terms and conditions are poorly formulated and it should be clarified whether such terms and conditions are at all legal. This can only do a court and the MGA is responsible from then to check whether the casinos adhere to applicable law.

I see a chance in this case that something will change for the better in this industry. You don't believe in it, but belief is not knowledge. Afterwards you know more and it is worth a try and Nenad will be able to say later, even if he will lose, that he tried everything. This is better than finding out in 10 years that he could have done something but did not. Nenad should definitely take this step (because he has no Risk, because the legal protection Insurance pays) - also for his own well-being.

This case is indeed a bit more complex and basically it is not only the Adler Casino, but it concerns nowadays many Online Casinos, which have this rule nowadays in their T&Cs. The same thing could have happened to Nenad in many other casinos when he played with bonus.

Exceptions are VideoSlots, SlotsMillion, sunmaker and sunnyplayer and a few other casinos. These casinos do not have this rule in the first place or if, then it is technically impossible to violate the T&C's there. It would be a win, if the online casinos have to technically implement their terms and conditions in the future as VideoSlots and SlotsMillion already do today.

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s****e
I agree with you. I have already explained my concerns in this thread.

I'm just afraid that either it won't happen, or the casino will appeal.
So either this drags on for years, and it destroys your nerves, or
the legal protection Insurance says sometime, it does not pay any more.
So you can be really curious!

Nevertheless, a positive court decision would actually be a great victory with a signal effect!

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