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Public complaints: Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win (Page 2)

Topic created on 22nd Nov. 2017 | Page: 2 of 33 | Answers: 321 | Views: 136,133
nenad
Amateur

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

22nd Nov. 2017, at 08:21 pm CET#11
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Devine fortune slot

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nenad
Amateur

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

22nd Nov. 2017, at 08:32 pm CET#12
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It was at devine fortune and I wonder if really nothing is made of the win how "accidental" my win was at all the fact is I was a new customer and fact is also that the casino all the money remains after one year according to the terms and conditions
Which means that it does not come back into the Pot again

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Anonym

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

22nd Nov. 2017, at 08:52 pm CET#13
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I also keep my fingers crossed that you get your money back as soon as possible nenad! It's really brazen what OC's allow themselves... there you see again that the drölfzig licenses bring you nothing.
It would have to be somehow much harder to crack down or the whole thing is somehow approached differently.

- Each casino should be checked by the "authority" regularly undercover.
- The casinos should adhere to conditions and not us... such a shit should not even exist!
Say: You offer as a casino either a legitimate bonus 100% 20-30x convert (no other conditions)
or best none at all! Of course, it is up to each, but for casinos to test or when the
Money times is very tempting.
- No extra delay in the payout! As soon as you press the payout button, it should no longer be available to play... No cancel...nothing! Why? Because many like to get the idea to continue gambling after they have actually tried to cash out.
Many casinos probably swear by this scam...
- Account per household rule should be completely reconsidered. I play / played regularly in different OC's my girlfriend plays but also from time to time...but live in the same household. So of course there can be problems with payouts. Me and my girlfriend are both registered with ShadowBet, when I turned to the support, I really got the answer "As long as no one notices it's good and not bad, wink" LOL.
I bet as soon as I had ne payout of several thousand euros, that would have been very well bad
- Verify then play. At OC's it should only be possible to play after you have successfully verified yourself. Thus, the casinos have fewer excuses when it comes to a payout.

and so on... anyway that would be some points that would be important.

You can still dream

I notice I have again neatly and very far out Since I'm anyway digressed from the topic, matzo you still congratulations on the remarkable win at LostVegas

Nenad you get it right Love greetings

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Andrew789
Experienced

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

22nd Nov. 2017, at 09:35 pm CET#14
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When you read that Online Casinos refuse payouts, Merkur games are blocked and the future of online casinos is uncertain, then you have but no more bock on the whole stuff Spielothek is also shit, because you only lose more and casinos are usually too far away ... All crap iwie

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RiverSong
Legend

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

22nd Nov. 2017, at 09:40 pm CET#15
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Danielowitch wrote on 11/22/2017 at 8:52 PM:

Since I'm off topic anyway, Matze congratulations to you on your remarkable win at LostVegas

ditto, unfortunately quite some time ago, play date

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nenad
Amateur

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

22nd Nov. 2017, at 09:43 pm CET#16
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I really hope so because I actually have 2 other providers where I only play high stakes and never had problems neither with the payout nor otherwise as
But wanted a new to just change from one of the two
I have really 2 days long thought about it and me everything to the smallest read through to prevent just something like that
And honestly I would even stay and book the whole thing under misunderstanding because I like the site somehow even if I would not have hit the jackpot
But that depends now of course only on the management how and what will be decided

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Andrew789
Experienced

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

22nd Nov. 2017, at 09:59 pm CET#17
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By the way, congratulations from me too

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Anonym

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

23rd Nov. 2017, at 12:16 am CET#18
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Nenad, after such a chunk of win I would not play there anymore. Can be that they make ne "brake" pure Some think it is superstition I see the thing a bit differently

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c****7

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

23rd Nov. 2017, at 12:57 am CET#19
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So I don't know. Adler is L&L, an ace club, but ultimately you pay out, are certified on various watchdog sites.
If the story is true and you don't get completely screwed, it's OUT of the question that you won't get the JP. This is pooled money, the Provider gets it from Netent.
Consider the pressure you could build
a) via Netent directly
b) watchdog sites. If it comes out that a six-digit amount is collected and not paid out, it will be the shitstorm of the millennium. I don't know of a single case where a Netent JP was withheld. L& L could close down all OC's in operation. Also in terms of amount, yours tops everything in the cases of attempted fraud on the part of casinos on the player that I know of.
c) MGA. This could cost them their license.

I don't know what kind of person you are, what 200K means to you in relation, how well you know the OC environment, but they will never get away with it, provided you stand up to them with the means at your disposal. Set the Kasperles of Adler a deadline and if not unleash the digital tsunami.

And give GJ a few PSCs when the money is in the account.

Good luck to you.

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nenad
Amateur

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

23rd Nov. 2017, at 11:36 am CET#20
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Screenshots and this message I have sent there can be nothing wrong
In the screenshots the employee himself writes that the bonus is from a third party


I have won the Jackpot on 16.11.17 which has been denied to me by the management

I would like you to understand that this is not my fault as a player because I have read the terms and conditions carefully I hope that you will reconsider whether the fault lies with me

Everything I have done with you does not violate your terms and conditions at any time but I kindly ask you to verify and release my account


1.
Terms of use apply to all OUR bonuses. These include: Deposit/Reload Bonuses, Sign Up Bonuses as well as Manual Bonuses.

Since an employee has confirmed that I received a bonus from a third party Provider and the Terms of Use only apply to their own bonuses
they can not refer to condition 22.


If you refer to bonus condition 22. you can not hide the terms and conditions where it is clearly stated that if you wager more than is allowed, you must ensure that the difference is credited
Since it is not excluded that this case is excluded for the bonus and under the terms and conditions (rules of the game) you can give no one but themselves the blame. It is neither clear in what form the stakes are meant nor is it clear under what circumstances

Bonus
22.
When a bonus is activated, the maximum bet allowed is 5€. Any bonus as well as the wins will expire after reviewing the gameplay/game history and this decision is at the sole discretion of the casino management.

Game Rules
18.
In the event that a wager greater than the maximum amount allowed on a game or table is inadvertently allowed, the excess amount over the maximum amount will not be included in the wager and will be refunded to the player. The bet will then be placed at the table according to the maximum bet rules.


Since I was confirmed as you can see on the screenshot that adlercasino gives only 50% bonus and 500 free spins and I have at no time free spins I can only assume that the complete bonus is from a third party provider or that they have deliberately misinformed me so cheated

Limitations of liability
1.
Adlercasino.com is only liable if fraud has been committed by its management or employees.


All 3 cases are clear and leave no room for misinterpretation

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