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Public complaints: Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win (Page 18)

Topic created on 22nd Nov. 2017 | Page: 18 of 33 | Answers: 321 | Views: 136,144
RiverSong
Legend

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

6th Jan. 2018, at 01:40 pm CET#171
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qwertee wrote on 04.01.2018 at 09:15: I just signed up at Adlercasino, I will of course do the devil and play there. Loss limit set directly 1€. There are netent slots offered but no divine fortune also not in the Jackpot range.

why did you sign up then? i do not understand.

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Anonym

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

6th Jan. 2018, at 02:50 pm CET#172
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Iseedeadpeople wrote on 06.01.2018 at 13:40
qwertee wrote on 04.01.2018 at 09:15: I just signed up at Adlercasino, I will of course do the devil and play there. Loss limit set directly 1€. There are netent slots offered but no divine fortune also not in the Jackpot range.

why did you sign up then? i do not understand.

I wanted to see if the jackpot was reset. But the game is no longer listed there......

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LandL-Jan

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

6th Jan. 2018, at 04:19 pm CET#173
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Best Forum Members,

We would like to inform you all more about this case as we have written to our customers

- On November 16, 2017 the Jackpot at Divine Fortune was won. Our customer won the jackpot while he had violated the bonus conditions. In the conditions it says if you play with a bonus is €5, - the maximum bet. In this case we would play with €9-12,-.

- Adler Casino has the right to void the jackpot win. To do this, Adler Casino must initiate an official procedure with the MGA, which must give permission.

- On December 5, the MGA agreed to cancel the jackpot win.

- Because a jackpot is not money from the casino, but from the players L & L Europe Ltd. Must return the jackpot win back in the jackpot of the game.

- Two days later, on November 19, another player won the same jackpot with a value of € 58,689.15

- By agreement with the game Provider (Net Entertainment), the process in this case is that the second win will be the winner of the first jackpot, namely the jackpot that fell on November 16 with a value of € 224,914.38.

- Due to two jackpot wins in a row, the procedure to "reset" the jackpot has taken longer. The First Jackpot winner's wins are voided and the total jackpot of € 224,914.38 goes to the Second Jackpot winner. The Second Jackpot winner's win goes back to the jackpot of the game: Divine Fortune, namely an amount of: € 58,689.15

-In such cases, customers will be refunded their Deposit (in this case € 100.00).

We hope that we have sufficiently informed everyone with the above information.

Sincerely yours,

Jan, Eagle Casino!

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Anonym

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

6th Jan. 2018, at 09:33 pm CET#174
1 Like

Liked this post: Avatar von Sahip74 Sahip74
LandL-Jan wrote on 06/01/2018 at 16:19: Best Forum Members,

To this case we would like to inform you all more so we wrote this also to our customer

- On November 16, 2017, the Jackpot would be won at Divine Fortune. Our client won the jackpot while he had violated the bonus conditions. In the conditions it says if you play with a bonus is €5, - the maximum bet. In this case we would play with €9-12,-.

- Adler Casino has the right to void the jackpot win. To do this, Adler Casino must initiate an official procedure with the MGA, which must give permission.

- On December 5, the MGA agreed to cancel the jackpot win.

- Because a jackpot is not money from the casino, but from the players L & L Europe Ltd. Must return the jackpot win back in the jackpot of the game.

- Two days later, on November 19, another player won the same jackpot with a value of € 58,689.15

- By agreement with the game Provider (Net Entertainment), the process in this case is that the second win will be the winner of the first jackpot, namely the jackpot that fell on November 16 with a value of € 224,914.38.

- Due to two jackpot wins in a row, the procedure to "reset" the jackpot has taken longer. The First Jackpot winner's wins are voided and the total jackpot of € 224,914.38 goes to the Second Jackpot winner. The Second Jackpot winner's win goes back to the jackpot of the game: Divine Fortune, namely an amount of: € 58,689.15

-In such cases, customers will be refunded their Deposit (in this case € 100.00).

We hope that we have sufficiently informed everyone with the above information.

Sincerely yours,

Jan, Eagle Casino!

Hello Jan,
where should I start?
First of all, it is an outrage that you casino still have the 5€ Maxbet Rule. This serves only to not pay out winnings to players. We have all recognized this already. Neither they nor any other casino have plausible reasons for this rule.
Furthermore, it is really great that I can accept a bonus at Adlercasino and simply break the 5€ Maxbet Rule. At casinos like Rizk, I am notified if I accidentally break this rule and Videoslots does not even allow this as a prime example.

They have not even offered the player a tiny little comparison but have stubbornly gone the way of the MGA ( this just shows that eagle casino is morally sub par and will be shunned by any player who has followed this case.

What was this supposed to be about? Damage control? By venturing here to proudly write that you are legally in the right?

I can only repeat myself. Humanly and morally seen, this is the lowest drawer.

The image damage here is definitely irreparable. .

They have lost 100s if not 1000s of potential players due to this scandal, who would have paid in even much more in the long run than the amount they could save now.

They only thought about the 225 thousand euros in the short term and got a much higher damage in the long run.

I would in their place next time 3xüberdenken whether it is worth such a scandal dear JAN!!!

Lg

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Anonym

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

6th Jan. 2018, at 09:46 pm CET#175
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I can join Hammerdammer there only and would like to add to that, the Adlercasino yes with the payout of the Jackpot no own money would have been lost...But now by this action has deterred many to play there and the financial damage should be very high. For me completely illogical this proceeding. And about this max 5 euros enough has been said...Pointless and just shit to the players. At least there are still a few casinos where a warning comes before, eh a player falls into exactly this trap...

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nenad
Amateur

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

6th Jan. 2018, at 09:51 pm CET#176
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Especially the relation of 3600 clicks were 2 where you do not want to pay now have kept me out for a long time but you see for yourself what's going on there


@sigi
Jackpot would have been also at 20cent 225.000ðŸ˜'ðŸ˜'ðŸ˜'

And from LandL uurrr illogical I win 225,000 get nothing and "supposedly" another wins 60,000 and gets 300,000 for it

Hahahaha well everything will be true for sure

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sigi36
Amateur

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

6th Jan. 2018, at 11:04 pm CET#177
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nenad, had you played with 5€ or less you would have gotten the money?
and do I understand correctly what has won the 58000 now gets your. share?!
what kind of casino is this please, they let you run into the open knife, let you play blithely on it without any
warning that you violate the bonus rules...actually must then be set so that a bet over 5 € is not possible and ready...finger away from Bonuses and especially finger away from adlercasino!

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Anonym

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

6th Jan. 2018, at 11:42 pm CET#178
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sigi36 wrote on 06.01.2018 at 23:04: nenad, had you played with 5€ or below you would have gotten the money?
and do I understand correctly what has won the 58000 now gets your. share?!
what kind of casino is this please, they let you run into the open knife, let you play blithely on it without any
warning that you violate the bonus rules...actually must then be set so that a bet over 5 € is not possible and ready...finger away from Bonuses and especially finger away from adlercasino!

Well, I find it very sad that everyone curses AGBs so.you must nowadays everywhere always read the terms and conditions no matter where you make a contract etc.. if you do not you have to live with it that it could have negative consequences or?! The rules that have many Online Casinos are regarding bonus not exactly great, but you do not have to play with bonus ... is just the greed to get more

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nenad
Amateur

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

6th Jan. 2018, at 11:44 pm CET#179
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sigi36 wrote on 06.01.2018 at 23:04: nenad, had you played with 5€ or below you would have gotten the money?
and do I understand correctly what has won the 58000 now gets your. share?!
what kind of casino is this please, they let you run into the open knife, let you play blithely on it without any
warning that you violate the bonus rules...actually must then be set so that a bet over 5 € is not possible and ready...finger away from Bonuses and especially finger away from adlercasino!

Yes no idea stands yes that everything is at the discretion of management
Quite possible that I would have gotten nothing even if I had only played with .20cent

I wait no am lawyer what the creates

Fact is that the MGA is dependent on the casinos and at such sums rather against the players is
The answer I got from the MGA is that their decision is not final and I should get a lawyer (which actually says everything about the supervision)

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Daniel
Elite

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

7th Jan. 2018, at 02:42 am CET#180
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nenad wrote on 06/01/2018 at 23:44

The answer I got from the MGA is that their decision is not final and I should get a lawyer (which actually says everything about the supervision)

Of course the decision is not final. The MGA is also not a court, but a supervisory authority, which prescribes framework conditions according to legal and own specifications of the casinos.

For example, the decision of the police is also not legally binding, but the decisions of the courts and legislation. A police officer is only responsible for ensuring that existing laws are enforced and complied with. However, a law can also change if someone files a lawsuit against something. It is similar with the MGA. It wouldn't be so great if a small agency like the MGA had so much power in a state ...

@nenad I can only recommend you to sue against this decision. If you should incur costs or risks, we as a community could set up a donation account to cover these costs or risks. Of course you would have to prove the costs to us and if you win or if you don't incur any costs, then we would transfer the donations back to the members. Of course we would also transfer back any overpayments to the community in a fair way.

I would like to achieve together with you that the 5€ rule is forbidden. From our point of view, a ban of this rule would be good for the IGaming industry as a whole and would spare the nerves of many players. As I said, I don't even want to know how you feel psychologically as a player when something like you happens to you ...

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