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Public complaints: Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win (Page 13)

Topic created on 22nd Nov. 2017 | Page: 13 of 33 | Answers: 321 | Views: 136,173
nenad
Amateur

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

5th Dec. 2017, at 07:24 pm CET#121
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I then wrote to the MGA again:

I would like to point out again that I was personally informed by the adlercasino support that I have received 50% bonus from the casino and 50% by a third provider
neither third parties are mentioned in the general terms and conditions nor in the bonus conditions

you can not exclude the terms and conditions of the 18th General Terms and Conditions (in addition, no mention is made where this condition applies)

if 18 is not relevant then point 6 should not be relevant for a bonus to

The player confirms that he has no knowledge whatsoever of the outcome of a game for which he wishes to place bets. In addition, the player confirms to refrain from any activities that could influence the outcome of a game. Any violation of this rule will result in the bet being considered fraudulent, resulting in civil and criminal penalties for the player. If Adlercasino.com suspects a player of violating these rules, Adlercasino.com reserves the right to freeze all credit on the player's account and to refuse any payments and withdrawals. In addition, Adlercasino.com is entitled to take any further (legal) measures necessary to protect its own rights and interests

I've read the conditions before I've decided to choose Adlercasino.com

I would politely ask to overthink your decision once again

The L&L can't pick up from the terms what they need to cancel the paying out



GENERAL TERMS ARE GENERAL

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redriver67
Expert

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

5th Dec. 2017, at 07:28 pm CET#122
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What a shit !!! That means in German you can forget the win or?

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Anonym

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

5th Dec. 2017, at 07:33 pm CET#123
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redriver67 wrote on 05/12/2017 at 19:28: Such a shit !!!! That means in German you can forget the profit or ?

mega annoying with such an immense sum.

I do not want to read the whole thread - short and sweet: you have violated bonus conditions or what is going on? Set too high or what was? Mega suck

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redriver67
Expert

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

5th Dec. 2017, at 07:38 pm CET#124
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Vanguard, he violated the 5 euro rule according to the casino.

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nenad
Amateur

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

5th Dec. 2017, at 07:44 pm CET#125
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Well one wants to make clear to me actually that point 18 (rules of the game) of the terms and conditions does not apply to bonus
But no one can tell me
1. Where it clearly states that bonus is excluded

2. Why 6. (game rules) but should apply

For me this definitely makes no sense


They pick one thing and the rest is just ignored


PLEASE IF SOMEONE CAN CLEARLY SAY WHY 18. DOES NOT APPLY AND 6. ALREADY THEN I GIVE PEACE

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Stealth
Rookie

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

5th Dec. 2017, at 09:32 pm CET#126
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Crap. I was afraid of that.
Your questions are justified, but unfortunately the casino will probably get away with it.



1. Where it clearly states that bonus is excluded
Unfortunately, the casino can simply ask the counter question: "Where is it clearly stated that the bonus is included". Unfortunately, it is not in the terms and conditions and therefore you have to assume the general rules. General in this case unfortunately means the general maximum amount at the slot and not from the bonus amount.

2. But why 6. (game rules) should apply
Why should the game rules in the T&Cs not apply? If you take the bonus, the terms and conditions and additional bonus conditions apply.

This is unfortunately something different. It doesn't mean that "18. (game rules)" is invalid, it just doesn't refer to the bonus. Even with activated bonus it is not possible that the general maximum amount can be exceeded.


I had hoped for the MGA and that the 5€ madness stops.
I could puke...

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nenad
Amateur

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

5th Dec. 2017, at 10:11 pm CET#127
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That's the point, they can't say "we mean by that" I can't read minds

Consumer protection or lawyer court can not, not be the same opinion as me

Either the court decides clearly against me (which can not happen in "europe" if you take it exactly)
Or others come on that these terms and conditions are contradictory and also try their luck

PS.: It does not mean that "6. (game rules)" is invalid, he just does not refer to the bonus.

That's what it's all about ðŸ˜'😉✌

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Anonym

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

6th Dec. 2017, at 01:07 am CET#128
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If the casino doesn't manage to pay you out, I really hope that all the people in charge there get struck by lightning....

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Daniel
Elite

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

6th Dec. 2017, at 01:22 am CET#129
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Yes, this point 6 in the terms and conditions refers to the game itself and has nothing to do with the bonus.

Point 6 states that if a player can bet 1,000€ in Roulette for example (due to some mistake in the game), although the table limit is 500€, then the game result is calculated as if the player had played with the maximum bet (in this case the table limit).

If a player bets 1.000€ at roulette (although actually only 500€ are possible) and loses the 1.000€, then 500€ will be refunded to him.

If a player bets 1.000€ in roulette (although actually only 500€ are possible) and wins 1.000€, then only 500€ win will be credited to him, the rest will be deleted.

Point 6 in the ABG's has in fact nothing to do with the bonus. If you take a bonus, then the Bonus terms and conditions also apply. And most casinos nowadays have just the 5€ maxbet rule if you play with bonus. And every casino refuses to cash out if someone plays with more than 5€ while wagering bonus. No matter if it is 500€ or 225.000€. Unfortunately that's the way it is!

The casino is unfortunately technically in the right. Morally of course not. Actually, the regulators should finally start to stop this 5€ rule.

In the end, AdlerCasino is no better and no worse than other Online Casinos with this senseless €5 rule. Only the amount of winnings is immense in this case!

Right or wrong. I think the Jackpot should be paid to Nenad. As far as I know a player who plays Divine Fortune with maximum bet has no higher chance to win the jackpot than a player who plays with minimum bet. That is, if Nenad had stuck to the turnover requirements and played with 20 cents, he would have hit the jackpot and the casino would have had to pay out.

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nenad
Amateur

Fraud: Adlercasino refuses to pay out 225.000€ from jackpot win

6th Dec. 2017, at 01:40 am CET#130
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Daniel please stop fantasizing!!!!

Question if I am CONVICTED by the casino, the casino is liable, right???

See for yourself

Limitation of liability

  1. Adlercasino.com is only liable if a fraud was committed by the management or its employees



If the wärend the MGA would examine simply the AGB change, would be that for you fraud???
Without informing anyone

yes or no????

I have addressed that eagle itself has assumed 50% bonus in the conversion of the bonus and what happened look for yourself
Simply bonus conditions changed from bonus and own together 35× to only bonus 35x

https://lh3.googleusercontent.com/-h8IriVD6E_k/Wic7MxQcJkI/AAAAAAAAADw/4Of-Qyocn8syCYFCwYFsaD-R7YMPwWAjQCJoC/w795-h1059-n-rw/gplus-2076132191.png


https://lh3.googleusercontent.com/-g7Zm3Eknp7c/Wic7M3sM-DI/AAAAAAAAADs/zhnK268iwb4STUzjcF0SvfmvM9LZCrPMQCJoC/w795-h1059-n-rw/gplus971810182.png


OJDA PLEASE OPEN YOUR EYES THEY TRY TO TURN IT AS IT JUST FITS

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