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Public complaints: DrueckGlueck no payout as long as bonus is active ?

Topic created on 10th Sep. 2018 | Page: 1 of 3 | Answers: 21 | Views: 16,553
direkkt
Hello people

unzwar I have yesterday 10 € loaded at DrueckGlueck and have played me up to 100€. Now I wanted to pay out a bit as Paysafecard but now there is no payout as long as Bonuns is active. From the support I get no answer maybe you can help.

Yours sincerely Direkkt

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upola
Legend
Did you play with bonus?

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Anonym
Play until the bonus is gone.

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Bvb1995
Expert
You can cash out at drückglück paysafe ?

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direkkt
upola wrote on 10/09/2018 at 18:34: Did you play with bonus?

Yes I had deposited 9.50 and had suddenly 50 free spins with 0.10 cents bet no idea why but had there also not much of out get

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upola
Legend
Then you must first wager the bonus....30x bonus and deposit.

How much did the free spins bring?

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direkkt
Bvb1995 wrote on 10/09/2018 at 19:55: You can pay out at drückglück paysafe ?

Yeah kinda

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direkkt
upola wrote on 10/09/2018 at 20:31: Then you have to convert the bonus first....30x bonus and deposit.

How much did the free spins bring?

So at account balance (bonus) it says 14,77 €

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upola
Legend

How much did you get with the FS?
If you have fetched 14.77 with the FS, you must convert 24.27 60x.

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upola
Legend
Convert nonsense 30X.

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