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Public complaints: DrückGlück refuses payout (Page 2)

Topic created on 06th Sep. 2018 | Page: 2 of 4 | Answers: 36 | Views: 19,668
ruhrpott
Expert

DrückGlück refuses payout

7th Sep. 2018, at 12:40 am CEST#11
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How can you even try to defend that??
As with all kinds of contracts, etc., the terms and conditions apply. So also in online casinos. Are the people too fine to read through them, tough luck. But to be so bold to book this money back and at the same time encourage other people to do so?

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s****e

DrückGlück refuses payout

7th Sep. 2018, at 12:42 am CEST#12
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Many terms and conditions are so hidden that it is sometimes even a matter of interpretation, how to
now applies. As a rule, per casino.

I do not understand why you defend this.
As long as they do not put a bar, PayPal and Co can probably do nothing.

The casinos count on the fact that they are not read.
Otherwise you could not confiscate any more wins.

So who is better now?

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ruhrpott
Expert

DrückGlück refuses payout

7th Sep. 2018, at 12:48 am CEST#13
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This cannot and should not be a "who is better or worse" discussion.
What can a casino do if people are too lazy to read through the terms and conditions? Do these people also sign contracts without having read everything thoroughly beforehand? First and foremost, everyone has the responsibility for themselves, and not the casino for someone. That the casinos apply afterwards fixed regulations can be criticized (I do not understand why, but well, everyone has a different opinion), but that it comes so far, is their own responsibility
Therefore: Anyone who does not read through existing regulations is, to put it bluntly, simply stupid and, in a way, does not deserve anything else

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Anonym

DrückGlück refuses payout

7th Sep. 2018, at 03:08 am CEST#14
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ruhrpott wrote on 07/09/2018 at 00:48: This cannot and must not become a "who is better or worse" discussion.
What can a casino do about it if people are too lazy to read through the terms and conditions? Do these people also sign contracts without having read everything thoroughly beforehand? First and foremost, everyone has the responsibility for themselves, and not the casino for someone. That the casinos afterwards apply fixed rules can be criticized (I do not understand why, but well, everyone has a different opinion), but that it comes so far, is their own responsibility
Therefore: Anyone who does not read through existing regulations is, to put it bluntly, simply stupid and, in a way, does not deserve anything else.

Someone loses his money because someone logs in with the same wifi and you protect the casino?

There are casinos that do not have such a rule or are much more accommodating. There are numerous people who only briefly look over the terms and conditions and not without reason are "hidden clauses" prohibited - but since the companies are not quite legal anyway and you have no legal recourse, you have to endure it.

No matter how ridiculous the rules are, they are always supported by someone. Instead of kindly recommending to look better next time at Online Casinos, you flatly insult a large part of people.

Do you read every line of the terms and conditions with every purchase? In many stores (offline) the terms and conditions are displayed somewhere and are valid, I have never seen anyone ask for the terms and conditions, let alone read them. At most, if something must be signed some look at the leaflet they sign. The legal requirements may be undercut anyway only with exceptions, we would have a gambling paragraph that regulates the many would be helped.

Rather one lets use however the citizens offers of other European un ion states, harms the own Bürgerm - which there for tax funds are lost! But, if I feel betrayed by the casino then I would also book back - but the call, which is certainly not quite so great.

But at the casino mentioned, I have also made no good experiences. I had the problem also at Tipico, but there it was solved differently - you have directly from the beginning no bonus credited. So ksm it to no problems. If casinos of the bonus give, one it gambles away - calmly to see. When a win but refer to the terms and conditions, this is not law and order, but negligent control and pure intent.

If so many have problems, then something goes wrong not with the people. But with the casinos.

But I understand that you are a person who looks at rights and obligations. I agree with you so far that people should at least read through the bonus section of the terms and conditions and that in this case is not much to do. But at the casino I was encouraged to register with 20 free spins, but uch got none. How could I think that "20 free spins upon registration + 150 free spins for the first deposit" means that I get 20 for free. I should Deposit once then report to the chat. Have there then suw gemeckett and get 10 free (after all). So so positive with the entire group did not stand out.

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s****e

DrückGlück refuses payout

7th Sep. 2018, at 09:32 am CEST#15
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If he looks at rights and duties, then he should not play!

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upola
Legend

DrückGlück refuses payout

7th Sep. 2018, at 11:58 am CEST#16
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I did not know that it is so easy to get his money back from Paypal.
Let's see how long PayPal makes the game with, if the word gets around
Were already some here.die also made heben.

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s****e

DrückGlück refuses payout

7th Sep. 2018, at 12:04 pm CEST#17
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was the one case where it was believed over 90.000€ was deposited via paypal.
he got his money back, because financial service providers are not allowed to participate
illegal gambling

and for over 90.000€ it is worth to fight, so for Paypal.
But they have probably quickly canceled the sails. So that says it all.

Breit treten such a thing is of course not, but seem to be already some^^

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Anonym

DrückGlück refuses payout

7th Sep. 2018, at 03:13 pm CEST#18
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Hello everyone, I am new here and urgently looking for advice.

After I have now read a bit here, I hope that here not only internal people of the individual Online Casinos are active, but also honest people.
Please spare me with such comments as: Why does one read through the terms and conditions before etc......

I am also aware that the online casinos write everything in the terms and conditions with one goal: to pay out as no wins to the player.

The player remains so so a loser.

But now to my concern: I have unfortunately lost at DrückGlück exactly 950 € in 2 days. Today I tried it again and with a lot of luck won 1600 € (although if it had not worked, I would be at 1600 € loss!!!). I was so happy to have my money back. When I requested the payout, they wanted to have all my data. I immediately sent them by mail as a PDF. Now it comes: During the Verification it turned out that I had a number error in my date of birth during registration. Immediately my verification was rejected, because I did not enter a correct date of birth (instead of 13.04 I have 31.04). All wins were withheld and my account is now deactivated. The whole thing happened with the reference to the terms and conditions.
On the demand whether then in return my payouts back was received, promptly came an answer: Any payouts are in violation of our terms and conditions void and will be retained

I now know from my own experience how criminally these people work and can understand every single negative contribution

Do I have to chop off MY 1600€ now and live with it?

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Anonym

DrückGlück refuses payout

7th Sep. 2018, at 03:15 pm CEST#19
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Hi, Contact the MGA in writing immediately. Furthermore, a member of Gamblejoe can certainly help you.

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Anonym

DrückGlück refuses payout

7th Sep. 2018, at 04:08 pm CEST#20
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@Alex1111 I sent you a PM, please reply. Need help urgently.

I have done some more research now. Thanks for the Tip with MGA. I just learned that the schleswigholstein lozenz only applies to this one state. So I have unknowingly played abroad!!! That can't be true. I saw this sh**** advertisement on Prosieben. Why do the advertising only for Schleswigholstein!!!
What is actually happening here in Germany. So much advertising for online casino? and you can play there only from the one state???

WTF!!!!!!

Guys need urgent help, what am I getting into???

Can I still contact Schleswigholstein in my case????

It can not be that you can so easily bring people out of their hard-earned money????

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