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Public complaints: DrückGlück/ No access to account

Topic created on 25th Aug. 2018 | Page: 1 of 2 | Answers: 11 | Views: 6,682
DayWalkerTR46
Yesterday I won a lot of money on DrückGlück. When playing El Torero then an error occurred. When gambling from 1€ to 16€ the game hangs. The 16€ are displayed for 3sec. on my account, then the money is no longer there. If I then continue to play the error message error code=110. But if I go back it always says El Torero game resumed. This keeps repeating and I can't do anything, neither log out nor access my profile. I have been trying to contact support for 2 days, but no response by mail or phone. I hope one can help me here. And a payout of 400€ I have also still open via PayPal which was still not transferred, although on the page says: Paypal payout the same day. In total it is 1480€ that I have on DrückGlück.

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Anonym
DayWalkerTR46 wrote on 25/08/2018 at 15:22: Yesterday I won a lot of money on DrückGlück. Then when playing El Torero an error occurred. When gambling from 1€ to 16€ the game hangs. The 16€ are displayed for 3sec. on my account, then the money is no longer there. If I then continue to play the error message error code=110. But if I go back it always says El Torero game resumed. This keeps repeating and I can't do anything, neither log out nor access my profile. I have been trying to contact support for 2 days, but no response by mail or phone. I hope one can help me here. And a payout of 400€ I have also still open via PayPal which was still not transferred, although on the page says: Paypal payout the same day. In total it is 1480€ that I have on DrückGlück.

There are always negative reports about Push Luck.

One can only advise against playing there.

Wunderino, Lapalingo and Glück are absolutely dubious casinos.

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DayWalkerTR46
Do you know if there's anything you can do?.

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Anonym
DayWalkerTR46 wrote on 08/25/2018 at 3:59 pm: Do you know if there is anything that can be done?..

I would write a mail to press luck that you inform the Mga.
And I would also inform the Mga right now today.

So hopefully they will act a little faster.
Otherwise, you can wait at fraud luck there partly weeks until they finally get going.

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DayWalkerTR46
Random wrote on 08/25/2018 at 16:06
I would write a mail to push luck that you inform the Mga.
And I would also inform the mga right now today.

So hopefully they will act a little faster.
Otherwise, you can wait for fraud luck there partly weeks until the finally times come into the aisles.

Thanks for your help

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Anonym

DayWalkerTR46 wrote on 08/25/2018 at 4:16 PM
Thanks for your help

You're welcome.


And for the future I would advise you to look for another casino.

I can highly recommend Videoslots.

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DayWalkerTR46
Random wrote on 08/25/2018 at 5:41 pm

Gladly.


And for the future I would advise you to look for another casino.

I can highly recommend Videoslots.

Wait until next week, could be that they do not respond at the weekend. Have also played there because it should be serious. If I had not won so much, I would not even deal with it.

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Begbie
Elite
clear the cache in your browser

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DayWalkerTR46
Ok, everything has been taken care of. I only had to write to them in English and was notified directly. Now I have access, but whether it works with the payout, I do not know yet. We will see if the site is serious or not.

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DayWalkerTR46
Ok have also received the money immediately. I can say DrückGlück is serious.

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