Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Public complaints: DrückGlück does not pay out 11.000€ due to system error [case solved]

Topic created on 30th Apr. 2018 | Page: 1 of 5 | Answers: 41 | Views: 17,300
Steve1860
Visitor

DrückGlück does not pay out 11.000€ due to system error [case...

30th Apr. 2018, at 12:15 pm CEST#1
0 Likes

Nobody has liked this post so far
Edit by Admin: This case has been solved, the player has received his win in full

Hi guys,
I played Book of Dead at DrückGlück yesterday and won about 11000€. Today I got the sobering call from DrückGlück that there seems to be a system error at PlaynGo and they probably have to cancel my win. I find however in the Internet nothing to this topic; neither over Google nor on the Website of PlaynGo....

Does anyone else here happen to be affected or have a Tip for me?

Edit by Admin: This case has been resolved, the player has received his win in full

This post has been translated automatically

sonne10
Top Member

DrückGlück does not pay out 11.000€ due to system error [case...

30th Apr. 2018, at 12:36 pm CEST#2
0 Likes

Nobody has liked this post so far
I played yesterday book of dead kommte not find any system error.
I would playn Go itself times inquire...and DrückGlück I find that it is not a good casino...

This post has been translated automatically

sonne10
Top Member

DrückGlück does not pay out 11.000€ due to system error [case...

30th Apr. 2018, at 12:36 pm CEST#3
0 Likes

Nobody has liked this post so far
-- This post was deleted --

This post has been translated automatically

Steve1860
Visitor

DrückGlück does not pay out 11.000€ due to system error [case...

30th Apr. 2018, at 12:39 pm CEST#4
0 Likes

Nobody has liked this post so far
Ah thanks that's ne good idea will immediately look if I find somewhere contact details...

This post has been translated automatically

gagapapamama
Expert

DrückGlück does not pay out 11.000€ due to system error [case...

30th Apr. 2018, at 12:49 pm CEST#5
1 Like

Liked this post: Avatar von Steve1860 Steve1860
Somehow you always come up with something new to avoid paying out.

This post has been translated automatically

sonne10
Top Member

DrückGlück does not pay out 11.000€ due to system error [case...

30th Apr. 2018, at 12:54 pm CEST#6
1 Like

Liked this post: Avatar von Steve1860 Steve1860
Steve1860 wrote on 30.04.2018 at 12:39 pm: Ah thanks that's ne good idea will immediately look if I find somewhere contact information...

also, the casino tester has played the slot yesterday and has lost a lot of money
they would have to pay back the money otherwise
Published on 04/29/2018

This post has been translated automatically

Daniel
Elite

DrückGlück does not pay out 11.000€ due to system error [case...

30th Apr. 2018, at 01:14 pm CEST#7
0 Likes

Nobody has liked this post so far
Can you send me your email address (with which you have registered at DrückGlück) and / or your usernames via PN?

This post has been translated automatically

Steve1860
Visitor

DrückGlück does not pay out 11.000€ due to system error [case...

30th Apr. 2018, at 01:27 pm CEST#8
0 Likes

Nobody has liked this post so far
Hi Daniel, I have just sent you. Thanks already

This post has been translated automatically

Anonym

DrückGlück does not pay out 11.000€ due to system error [case...

30th Apr. 2018, at 01:31 pm CEST#9
0 Likes

Nobody has liked this post so far
My first thought was ... Now they have found something new because of what you do not pay out Am now very excited ...

This post has been translated automatically

Steve1860
Visitor

DrückGlück does not pay out 11.000€ due to system error [case...

30th Apr. 2018, at 01:39 pm CEST#10
0 Likes

Nobody has liked this post so far
So I just got the info from DrückGlück that the error was not at PlaynGo but at DrückGlück itself and apparently wins were booked multiple and double? The gentleman on the phone said he will keep me informed.
That would mean if it is true but but that I can keep my win or? (For info: I had a 10.000€ spin with 2€ stake. And this was certainly not double booked)

This post has been translated automatically

Hot Topics23rd Dec. 2024 at 03:48 am CET

Gossip
0
Offline Casinos
0
Offline Casinos
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately