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Public complaints: Drückglück Casino 2000 Euro win is not paid out [case solved, player received money] (Page 2)

Topic created on 26th Apr. 2018 | Page: 2 of 2 | Answers: 13 | Views: 8,062
Daniel
Elite
Is there anything new about the case?

I have already received a response a long time ago but was busy the days and since no new information or complaints came, the thread has been forgotten.


I can see that he uploaded some documents, but they weren't fine and the last withdrawal was cancelled - we need back of ID and household bill in bigger size (not older than 3
months on his name) = coz he uploaded Utility bill and it was blurry and they rejected it

The first withdrawal was made without Verification (casinos are allowed to do this if the withdrawal amount is small and does not exceed a certain limit).
Apparently you had written two emails to the support and did not even wait 24 hours for a response, but immediately opened a complaint thread here.

Has the problem been resolved in the meantime?

If so, then it would have been appropriate to update the thread here. You can't publicly accuse someone of fraud and then, when the case has been resolved and paid out, not get in touch.

This post has been translated automatically

s****e
Sweep88 wrote on 04/26/2018 at 14:50
are you just bickering here or ?
Pull down all those who describe things from their point of view !!!!
And you do not fit !
So if 20 € mega Deposit is then I have to wonder with whatch deposits you play ?

Sorry...do not know how you always get it all done and feel cheated!?
Zocke for 2 years and never have I had problems with withdrawals !

Oh my god, not even irony he understands.
My time is too good for that.

You can do it. You are the best, and all the others are stupid
That's why you always get Dene mega-wins, and others don't.

It fits!






This post has been translated automatically

s****e
Oh my God, he doesn't even understand irony.
My time is too valuable for that.

You'll be fine. You are the best, and all the others are stupid
That's why you always get Dene mega-wins, and others don't.

It's okay!

This post has been translated automatically

Daniel
Elite
The user had no patience to wait a few hours for the answer from support and had opened a pointless complaint here. Since the user has received the money, I am now closing this thread.

This thread has been closed

This post has been translated automatically

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