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Public complaints: Drückglück Casino 2000 Euro win is not paid out [case solved, player received money]

Topic created on 26th Apr. 2018 | Page: 1 of 2 | Answers: 13 | Views: 8,094
Gamer34

Drückglück Casino 2000 Euro win is not paid out [case solved, player...

26th Apr. 2018, at 08:10 am CEST#1
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Edit by Admin: The user had no patience to wait a few hours for support. The money has been paid out in the meantime.

Hello to all

I wanted to share here my experience with the Casino drückglück.com

I say in advance that I am not a bonus player

I registered last week and deposited a total of 3x 200 euros with PayPal

After I won a little but also lost I wanted to test the seriousness of the casino and have the remaining amount of 350 euros paid out
Within 24 hours the amount was back on my Paypal could
Since I was now sure that the casino pays out I have after about 1 hour again 200 euros with Paypal deposited and played with 2-4 euros stake
I have then won in a game 2000 euros and wanted to pay out the amount to me
A short time later I should verify the required documents I had uploaded within 10 minutes
I then had a message that I am now verified
I have then waited 2 days and then got a message with the subject "withdrawal rejected" without any explanation

I then wrote to customer service why the withdrawal was rejected but the previous payment of 350 euros was paid out
Until now no answer came

Yesterday I tried to withdraw 500 euros and am waiting for a message today
As I said above I have not claimed any bonus

Maybe someone here can help me

Edit by Admin: The user had no patience to wait a few hours for support. The money has been paid out in the meantime.

This post has been translated automatically

S****8

Drückglück Casino 2000 Euro win is not paid out [case solved, player...

26th Apr. 2018, at 09:06 am CEST#2
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Welcome Gamer34...

Wait and see ...:-D

If everything went according to the rules then you get your money !

Had that once in another casino also ...there I won 2 times a day and let pay out ...
With the second I had to wait a bit !

Will already!

This post has been translated automatically

S****8

Drückglück Casino 2000 Euro win is not paid out [case solved, player...

26th Apr. 2018, at 09:07 am CEST#3
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Do not always write about fraud right away ...

This post has been translated automatically

Gamer34

Drückglück Casino 2000 Euro win is not paid out [case solved, player...

26th Apr. 2018, at 12:42 pm CEST#4
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So now I have the next leant payment

I think that they do not pay out the money, because I have won a higher amount with a rather small amount
A stelllungsnahme of the support there is also not so man can absolutely assume a fraud

When I Deposit money or winnings I also want to determine when and in what amount I can pay out my rightful win

Since I have paid the amounts all with PayPal remains to me perhaps still the chance with Paypal buyer protection to request
Or what would you recommend

This post has been translated automatically

S****8

Drückglück Casino 2000 Euro win is not paid out [case solved, player...

26th Apr. 2018, at 12:58 pm CEST#5
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Gamer34 wrote on 04/26/2018 at 12:42 pm: So now I have the next leant payment

I think times that the money does not pay out, since I have won a higher amount with a rather small amount
A stelllungsnahme from the support there is also not so man can absolutely assume a fraud

When I Deposit money or winnings I also want to determine when and in what amount I can pay out my rightful win

Since I have paid the amounts all with PayPal remains to me perhaps still the chance with Paypal buyer protection to request
Or what would you recommend


buyer protection does not work !

The casinos have there hinehend secured ...otherwise anyone who loses could claim the money back !
Because of fraud and or not received goods can not be the speech here!

You pay in and have to reckon with the fact that you lose or win

This is called gambling!!!

Either you have given wrong data or played with bonus !
Have also DrückGlück times with 20 € deposit 500 € pay out!!!
18 hours later I had the money on the Paypal account ...

So first look if you have acted correctly !?!

P.S. Ne hotline they also have so times call?

This post has been translated automatically

S****8

Drückglück Casino 2000 Euro win is not paid out [case solved, player...

26th Apr. 2018, at 01:00 pm CEST#6
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Gamer34 wrote on 04/26/2018 at 12:42 pm: So now I have the next leant payment

I guess they don't pay out the money, because I won a higher amount with a rather low amount

absolute nonsense ...

This post has been translated automatically

s****e

Drückglück Casino 2000 Euro win is not paid out [case solved, player...

26th Apr. 2018, at 01:03 pm CEST#7
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@Sweep88
If a casino does not pay out despite Verification, and does not pay without justification, is that not supposed to be fraud?
fraud?
Are we already so jaded that we put up with such a scam, even if it is only a time
a time factor?

With what have the casinos secured themselves?
And they can't read that out of the casino software in the shortest possible time?

Do not always put everyone else as stupid, just because you with your mega deposits
Got your money!
Is not everyone as stupid as you think!

And that should tempt the casinos with rejected payments to use the money again, should be
also be clear. This is also fraud for me!

This post has been translated automatically

Gamer34

Drückglück Casino 2000 Euro win is not paid out [case solved, player...

26th Apr. 2018, at 02:08 pm CEST#8
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The only thing I do not understand is that I have previously paid 3x 200 euros with my PayPal account and after a few days the remaining amount of 350 euros paid out
This all went within 24 hours

On the same day I have again 200 euros with Paypal deposited and then won the 2000 euros (without a bonus to have claimed)

I have received from drückglück also the confirmation by e-mail that I am verified
All my details match
had these not matched they would not have transferred me the amount of 350 euros before also

This post has been translated automatically

Daniel
Elite

Drückglück Casino 2000 Euro win is not paid out [case solved, player...

26th Apr. 2018, at 02:14 pm CEST#9
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Hello, can you send me a PN and tell me your DrückGlück username and the email address you registered with?

This post has been translated automatically

S****8

Drückglück Casino 2000 Euro win is not paid out [case solved, player...

26th Apr. 2018, at 02:50 pm CEST#10
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stkrie wrote on 04/26/2018 at 13:03: @Sweep88
If a casino doesn't pay out despite Verification, and doesn't pay without justification, isn't that supposed to be a scam
?
Are we already so jaded that we put up with such a screw up, even if it is only
a time factor?

With what have the casinos secured themselves?
And they can't read that out of the casino software in the shortest possible time?

Do not always put everyone else as stupid, just because you with your mega deposits
Got your money!
Is not everyone as stupid as you think!

And that should tempt the casinos with rejected payments to use the money again, should be
also be clear. This is also fraud for me!

are here only on stänkern or?
All pull down from their point of view describe the things!!!
And you do not fit !
So if 20 € mega Deposit is then I have to ask myself with whatch deposits you play?

Sorry...do not know how you always get it all done and feel cheated!?
Zocke for 2 years and never have I had problems with withdrawals !

This post has been translated automatically

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