Public complaints: DasistCasino.com 60 BTC (735.000€) win payout delay no contact.
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DasistCasino.com 60 BTC (735.000€) win payout delay no contact.
Liked this post: Anonym
To start with Dasistcasino.com belongs to Softswiss.com / Direx N.V a company that offers complete ready made casino building kits with their license from Curacao and very many software licenses they also run the biggest casino offering Bitcoin trading at the moment Bitstarz.com
The principle is that person A buys a white label license at Softswiss.com he now receives a finished casino, person A must now only provide traffic and advertising so that people come to the casino and Softswsiss provides everything else you need to provide payment methods accounts licenses support etc... thereby person A only gets a small percentage of the wins paid out and the rest goes to Softswsiss / Direx. so my concern goes to the company Softswiss.com / Direx N.V which operate more than 40 online casinos. (According to their homepage)
I signed up at DasistCasino.com on September 25, 2017 and deposited 1.8 BTC (just under 6,500€ at the time) with no bonus
(as I know the methods of casinos never play with bonus)
Have played there only one game because I liked it very much Book of Aztec, the end of the song after a lot of playing and pauses I had played on 29.September just 62 Bitcoins and now wanted to start requesting the payouts.
At that time, the terms and conditions of the casino said that a weekly withdrawal of 1BTC or 2500€ and a maximum withdrawal of 15,000€ per month is possible. I accepted this and had no problem waiting for my money since the bitcoin price would go up anyway in my opinion.
Now the drama started slowly, first I was asked for a week for any documents identity card driver's license several bank statements pictures etc..
After I successfully passed all this I had to have a Skype conversation with a financial manager of the casino where I was asked general questions about any Deposit and play stakes.
I then also passed and at the end of the conversation I was told that I could pay out a maximum of 2500 € in the value of BTC because I hacked directly after and said in the terms and conditions is but 1 BTC the week then I was turned away and he said everything else by email correspondence.
So far so good I looked again at the terms and conditions and these were changed, and the date of the last change is still 27.April 2017 ...
My train of thought at the time I had won just under 60 Bitcoins, if I would get 1BTC per week I would have the profit after 15 months and the Bitcoin price fluctuations would have no effect on the payout period because they have changed but the clause in the terms and conditions to BTC equated with Euro needed my payout now several years meanwhile I would need 6 years to get my profit in full.
The funny thing is the old terms and conditions you can still see if you change the language e.g. To Greek and then on AGB goes there is still 1BTC or 2500 4BTC a month or 15,000€ now it is 2500€ the week equated with BTC and 10,000€ a month.
Current: 6.12.2017
I have received 4 payouts so far a total of 2.3 bitcoin = raw profit 0.7 bitcoin were paid to me after just under 2-3 months. I have not received a reply to my emails for over a month and I have not been approved for a payout since the last payout on: October 27, 2017
The casino knows exactly that I am in the right and has me even quite brazenly me in a Skype conversation on (in English) with a manager from London, he had offered me short to transfer directly 10 Bitcoins and the matter is eaten otherwise he said the Bitcoin will fall November to December anyway on a few hundred euros and I would have won only 15,000 €. Thereupon I said 10 Bitcoins are much too little and he did not want to negotiate whereupon I: I would like quite regular as in the terms and conditions then please just my payout of 2500€ the week he had accepted and assured me so.
Now since this conversation I have received no more payout and the last mail from Dasistcasino / (Softswsiss) came on 10.11 where I was told this
To the current payments, we can unfortunately not give you any promises, as you could certainly also learn from the media, there were in connection with the "Paradise Papers" numerous payment providers and payment providers who are now in the official focus and since this week thereby considerable difficulties in the area of online transactions have arisen. Since then, we have had to fulfill very high requirements in connection with the Money Laundering Act for larger volumes and have had to request unpleasant documents from our players.
We have also tried to make things as simple as possible for you (via Skype through our finance department in London). However, since you did not agree with the transaction, we have to request further documents of your bitcoin transfers and purchases. I will discuss with our finance all further details.
Now I have waited 1 month for a reply and nothing purely nothing.
Now I need an advice I have considered the licensor in Curacao everything to describe as well as some game Provider and directly Softswsiss to write and a lawyer for international law rauszusuchen.
I have documented everything every free game I have played every email every booking every skype conversation everything as I am a 100% legitimate winner I just want my payout.
I am also listed as a top winner can see everyone in the top list at Dasistcasino.com (when you start a game go right on the trophy).
What would also be interesting to mention that after my wins Dasistcasino had set the maximum bet of 6000 to 100 to prevent that I continue to play there on high stakes.
I was also promised several times the win and confirmed. whether by mail or by phone call.
Now my question do you have any advice and what do you think I'm in the right and may I put the email quote here or should I take out the lieber...
Lg.
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DasistCasino.com 60 BTC (735.000€) win payout delay no contact.
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DasistCasino.com 60 BTC (735.000€) win payout delay no contact.
Nobody has liked this post so far
So simply I write off 735,000€ certainly not if then I will do clarification about Softswiss casinos the is fraud and belongs blocked. The make several million a month with Bitcoin win that is fraud at a high level if the even so large profits embezzled
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DasistCasino.com 60 BTC (735.000€) win payout delay no contact.
Nobody has liked this post so far
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DasistCasino.com 60 BTC (735.000€) win payout delay no contact.
Nobody has liked this post so far
However, thanks to Gamblejoe, I know a little better about the licenses, so I would have taken the amount of 10 Bitcoins and been happy to get some of the win at all. I don't think your lawyer or the authorities in Curacao will be able to help you or do anything as the past has shown
Of course I wish you all the luck in the world to get the amount anyway
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DasistCasino.com 60 BTC (735.000€) win payout delay no contact.
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All right I will report, I will try everything thanks anyway
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DasistCasino.com 60 BTC (735.000€) win payout delay no contact.
Nobody has liked this post so far
the initial post was deleted by you, why? I would be interested to know what happened. Did you play with bonus, did you play without bonus. How did you win the money and for what reasons are you denied a payout?
Through whom did you become aware of this online casino? Through MZA (middle finger to the machine)? In this case, I think that MZA should also work on something and get in touch with the operators. The has to the Assis nen better wire than I. I mean, if there are problems with Online Casinos that I we list here, then I bear a share of responsibility and do my best to help the players with problems. Should be a normal behavior ...
I wrote an article back then and advised against Dasistcasino: https://www.gamblejoe.com/news/dasistcasino/
My experience shows that no matter if players are in the right or not, it is basically impossible to get your money. That's the main reason why we don't list Curacao casinos on GambleJoe and give blanket warnings against them - even though there can certainly be isolated good Curacao casinos.
With this amount, I would still like to try to help you, so that one has at least exhausted all possibilities.
It is also good to make your case public. This at least increases the pressure on the casino and other potential victims are warned by this online casino. If something like this happened to me, I would want the whole world to know what kind of scam is behind Dasistcasino. I would not rest until every one of the 7 billion people on this planet knew about what happened to me at Dasistcasino, which is operated by Direx N.V. I would not rest until the whole world knew about it.
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DasistCasino.com 60 BTC (735.000€) win payout delay no contact.
Nobody has liked this post so far
Hey Daniel, do you have a contact address in skype or similar ? You can not write private messages here ... my skype I send you gladly write me just a short mail to ppd@email.de
Yes, I also found out about this casino through MZA,
I have played without bonus and won legitimately have deleted my entry because I thought that I will have no success here in the forum after the sobering responses But again for you the text.
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DasistCasino.com 60 BTC (735.000€) win payout delay no contact.
Nobody has liked this post so far
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