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Public complaints: Casumo: Verification of the income situation (Page 3)

Topic created on 31st Aug. 2018 | Page: 3 of 6 | Answers: 58 | Views: 18,137
Andy40
Visitor

Casumo: Verification of the income situation

1st Sep. 2018, at 03:38 pm CEST#21
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That's great. I am quite bad in English

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K****t

Casumo: Verification of the income situation

1st Sep. 2018, at 03:48 pm CEST#22
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Send me what you want to write in German by message. I will translate it into English for you.

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Marqes
Expert

Casumo: Verification of the income situation

1st Sep. 2018, at 03:57 pm CEST#23
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Kaffeelicht wrote on 01/09/2018 at 15:48: Send me what you want to write in German by message. I will translate it into English for you.

But makes ne small commission for him, decency would be nice but is not a must.

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K****t

Casumo: Verification of the income situation

1st Sep. 2018, at 04:02 pm CEST#24
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Marqes wrote on 01/09/2018 at 15:57

Makes ne small commission for him though, decency would be nice but is not a must.

Nah, I don't want anything for that.

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s****e

Casumo: Verification of the income situation

1st Sep. 2018, at 04:14 pm CEST#25
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Now of course I do not know what is in the terms and conditions of Casumo. Assume but times from that so
something is noted in the terms and conditions.What I now find so amazing here, when people over 5 euros in the
Bonus play, or otherwise
violate any terms and conditions, always comes: blame yourself, generally known, you must inform yourself in advance
inform, you do not read AGB...... .

I am convinced that this is also noted in the terms and conditions. For example in the way that a player has to contribute everything possible
has to contribute to clarify his income or unknown incoming payments
A kind of obligation to cooperate. This also includes the above documents, if the casino is of the opinion,
that something may not be right.

Of course, this is chicanery, like almost all other terms and conditions of the casinos.
But why are you surprised?

Now I do not quite understand the indignation here, because it is, I'm sure, in the terms and conditions. And these are
but sacred here. And everyone is stupid if he does not read them. Was here already from
various sides said.

Sorry for the objection Andy, has nothing to do with you and your thread!
For you I'm really sorry!

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Anonym

Casumo: Verification of the income situation

1st Sep. 2018, at 04:44 pm CEST#26
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Liked this post: s****e
stkrie wrote on 01.09.2018 at 16:14: Now of course I do not know what is in the terms and conditions of Casumo. But assume that something like this
something is noted in the terms and conditions.What I now find so amazing here, when people play over 5 euros at the
Bonus play, or otherwise
violate any terms and conditions, always comes: blame yourself, generally known, you have to inform yourself before
inform, you do not read AGB...... .

I am convinced that this is also noted in the terms and conditions. For example in the way that a player has to contribute everything possible
has to contribute to clarify his income or unknown incoming payments
A kind of obligation to cooperate. This also includes the above documents, if the casino is of the opinion,
that something may not be true.

Of course, this is chicanery, like almost all other terms and conditions of the casinos.
But why are you surprised?

Now I do not quite understand the indignation here, because it is, I'm sure, in the terms and conditions. And these are
but sacred here. And everyone is stupid if he does not read them. Was here already from
various sides said.

Sorry for the objection Andy, has nothing to do with you and your thread!
For you I'm really sorry!

There I must agree with you. If you look at it from this point of view, you would have to consequently accept everything or consider your chances of successful complaints to the MGA as void, if everything that is in the AGB's, no matter how insane it is, is not contestable.

Unfortunately, however, that seems to be the case. That should make one cautious in the future.

LG

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s****e

Casumo: Verification of the income situation

1st Sep. 2018, at 04:51 pm CEST#27
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That's exactly what I mean, Lucifer.

You give your rights completely to the casinos.
And they could certainly make much more out of their
AGB make to rip off. Unfortunately!

In this case, for example.
Real Player protection starts BEFORE you make a Deposit, not
afterwards, if one has won
There is nevertheless quite clearly evident that the Casiono around the
Payment wants to press. Since it stands however presumably in the AGB, becomes
the MGA, as always, refer to the correct action of the casino,
because it is just in the terms and conditions!
Case shot down - end.

Only the complaint to Askgambler and Co could bring something,
since the image damage weighs heavier!

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Daniel
Elite

Casumo: Verification of the income situation

1st Sep. 2018, at 05:36 pm CEST#28
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stkrie wrote on 01/09/2018 at 16:51: Only the complaint to Askgambler and Co could bring something,
since the image damage weighs more heavily!

But Askgablers will also shoot down the complaint, just like the MGA. Askgamblers basically only checks if the complaint would be accepted at the MGA and if not, it is marked as "rejected". Basically it amounts to the same thing, except that Askgamblers is public.

However, I've also checked with Casumo because what they're asking for is really going way too far for my taste.

Daniel, 10:52: hi
Daniel, 10:52: here is a complaint
Daniel, 10:54: what's going on?
Daniel, 10:55: Why do you have to provide proof of income and other Online Casinos don't?

I am currently still waiting for an answer.



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K****t

Casumo: Verification of the income situation

1st Sep. 2018, at 06:10 pm CEST#29
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I think it's more about him getting back the 700 euros he paid in. Askgamblers will certainly take care of this matter.

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Andy40
Visitor

Casumo: Verification of the income situation

1st Sep. 2018, at 07:13 pm CEST#30
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Hello community. Somewhere it says that with the income in the terms and conditions. But honestly, a player wants to play, the terms and conditions I have only cursory read through. I have also won at Casumo and the payouts ran great, because I have verified from the beginning correctly. But guys, the months before my income was shit for Casumo, because I always deposited well and really did not win much. This is also not about a payout of winnings. They block my account after I have deposited 700. From the sum is not a cent of Bonuses and not a cent was used. On the basis of my account statement even demonstrably from my new salary. I run against a wall with the evidence. I can not send the requested document because it does not exist in this form. I have tried to explain this with several letters , with matching documents , but it is just not accepted .The joke finally is that they advised me to take a break and transfer the amount back , before the blocking . But only when the Verification is through . And there the circle closes. They were outraged by the fact that I borrowed money to play. I could only laugh. Player protection, starts differently. I don't give a shit. I have to take the responsibility myself. I gamble money and it's gone, this Risk goes to every player. but my bucks, for which I go to work just to keep is cheeky, I do not see it

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