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Public complaints: Casinoclub money just gone (Page 2)

Topic created on 19th Sep. 2018 | Page: 2 of 2 | Answers: 13 | Views: 6,384
Begbie
Elite

Casinoclub money just gone

20th Sep. 2018, at 09:59 am CEST#11
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so actually it is so that if the connection breaks off in freegames, that afterwards when the game is called up again, it continues exactly at the same point or even the spin where the break off came, is played again.
i have never experienced that in such a case the series was zeroed and simply gone.
it is even regulated by law that this procedure MUST run exactly as described.

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s****e

Casinoclub money just gone

20th Sep. 2018, at 10:12 am CEST#12
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Regulated by law? Where?

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Knochen
Elite

Casinoclub money just gone

20th Sep. 2018, at 02:09 pm CEST#13
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Begbie wrote on 20.09.2018 at 09:59: so it's actually so that if the connection breaks in freegames, that afterwards when the game is restarted at exactly the same point or even the spin where the termination came, is played again.
i have never experienced that in such a case the series was zeroed and simply gone.
it is even regulated by law that this procedure MUST run exactly as described.

I know it also in such a way. My computer sometimes has problems when I have too many programs open at the same time, for example several tabs in the browser, software to produce music and an image editing program, all open for days because I am often a bit lazy. Then it happens more often that everything hangs during gaming and I have to restart and so far I have always come out at the same place. Once it happened that I had much more money than I thought, so I opened the last slot again and could see the winning picture that was responsible for it

The TE should perhaps comment again, especially how after 7 spins he already had 5 extensions and various 3s and 4s images. Is possible, but sounds a bit exaggerated

At Casinoclub, by the way, you can easily view his history spin by spin. A screenshot of it would also be interesting

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Anonym

Casinoclub money just gone

21st Sep. 2018, at 03:26 am CEST#14
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Begbie wrote on 20.09.2018 at 09:59: so it's actually so that if the connection breaks in freegames, that afterwards when the game is restarted at exactly the same point or even the spin where the termination came, is played again.
i have never experienced that in such a case the series was zeroed and simply gone.
it is even regulated by law that this procedure MUST proceed exactly as described.

Not necessarily! I had only recently a similar case. Also for the first time ever. Was at nem NYX Game also in the freespins. At the 9th of 10 spins, I suddenly get in the window of the slot the white window, as if you had no internet connection. Like when you just open browser, enter address, press enter but have no Inet connection.

I reloaded the slot, but the window came up again and again. I contacted the chat (it was only about 18 Euro cirka in the Freepsins. At first they said there was no problem. Then I waited 5min and noticed that the slot can't connect the last address. In the lower left corner of the browser, you can see where the slots connect or retrieve everywhere. That is, the gaming server should be down. How this works exactly and whether each casino has its own, I do not know. In any case, the was no longer accessible. After 10 minutes it worked again, but the freepins and wins were gone. In the chat, however, the free spins win was subsequently credited to me. The technicians have checked this. Got also really 19.30 or so. So a realistic value and not zb 20 euros as a kind of "compensation".

Means, such aborts gebents actually. But the gameplay MUST be retrievable. Everything else would be absolutely impossible. Has also assured me the lady in the chat at the time.

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