Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Public complaints: Casimba - Online casino does not want to pay out 20,000 euros. (Page 3)

Topic created on 17th May. 2018 | Page: 3 of 3 | Answers: 29 | Views: 14,669
Anonym

Jcnjcn1111 wrote on 10/08/2019 at 22:34: No I have not
Single what I did is that I bought free spins at 300 shields at 1e stake but stake still stayed at 1e. So for so-called BuyPass at 1 e stake I had to pay 60e.

This is probably the problem. If e.g. a maximum bet with bonus of 5,00 € per bet/spin/game is allowed and you buy the bonus feature for 60 Euro you have probably violated the bonus conditions.

If it says 5 euros and you bet 60 euros is obviously...... ... ...

This post has been translated automatically

Jcnjcn1111
Yes, but I do not understand. Because the stake is still at 1e

This post has been translated automatically

Anonym

Jcnjcn1111 wrote on 08/10/2019 at 23:04: Yes but I don't understand. Because stake still lies at 1e after all

Probably just not. If you buy the free spins was yes the stake so to speak 60 euros. Because so much you have spent or bet. Sad but was. But that is exactly the problem.

Because the stake is crucial. Whether you now make a spin for 60 euros on a slot, or buy the bonus feature for 60 euros will probably make no difference for the casino.
I am sorry for you. Maybe the casino can accommodate you with a comparison.
If you say you are still an active player and continue to pay in, then they may come to you with a partial payment.
Otherwise you will have little chance.

This post has been translated automatically

Anonym
I also think that your mistake was the bonus purchase with 60 euros.

This post has been translated automatically

Begbie
Elite
In principle, it is a matter of interpretation.
Personally, I see it so that the Main Bet, here 1 Euro, should be decisive.
The 60 euros were only a kind of sub-bet within the main bet.
That you can hope for goodwill at Casimba, I think unfortunately little realistic.

The terms and conditions of the casinos include every fart, but this case or even if you Risk a win in the ladder that both scenarios are also prohibited, this is not pointed out separately.

Comfort yourself vllt with the fact that THAT will not happen to you again. Think of it as a lesson, as hard as it sounds.

This post has been translated automatically

Azura
Rookie
Can someone explain to me why at all is still played with bonus although everyone knows that for years there are only problems with it!

This post has been translated automatically

Anonym
With bonus, you can indulge your passion longer

Is like with all things in life, you are careful and stick to the rules, nothing can actually happen. To do this, of course, you must first know the rules and know that you can not interpret them as you would like, but they are rules to which you must strictly adhere.

If you don't want to/can't do that, you just have to do without the cherry and the cream and only get the ice cream.

This post has been translated automatically

mm250ps
Amateur
Fortuna-III wrote on 15/08/2019 at 10:41 am: Can someone explain to me why at all is still played with bonus although everyone knows that for years there are only problems with it!?

I z.b. take the bonus to test the casino.
Mostly gibts yes 100 or 200%, plus a few free spins. For testing Bonuses are optimal

This post has been translated automatically

v****2

Fortuna-III wrote on 15/08/2019 at 10:41 am: Can someone explain to me why at all is still played with bonus although everyone knows that for years there are only problems with it!?



@ Fortuna-III
i can explain that to you gladly but first of all to your behaubttung that there are problems with bonus offers for years...that is namely wrong
a problem only exists if the players are too lazy to read the terms & conditions and the Bonus terms & conditions from top to bottom or if they don't do it out of ignorance
do not do so out of ignorance.
this should be done in general, no matter if you want to play with or without bonus. in my opinion this is the first
and most important thing to know if you plan to play in an online casino with real money. you will hardly find a complaint in which
it is not ultimately about a rule violation except of course complaints about rogue and blacklisted casinos.

i assume that your question was rhetorical in nature, but I will answer anyway.
my budget is relatively small and since everybody knows that you don't get very far with 20-30 € i almost always take a good bonus.
to distinguish a good bonus from a bad one you have to know the terms and conditions of the bonus which brings us back to the actual
topic of the whole thread. i assure you that i never had a problem with a bonus.

This post has been translated automatically

Katharina2
Top Member
It is always better to play without bonus. If you can.....that is clear and
clear. For both sides. You will still have the chance to 'maltreat' players with
to 'maltreat' players with the payouts. There I really praise the 'No Account' casinos.

This post has been translated automatically

Hot Topics22nd Dec. 2024 at 10:29 pm CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately