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Public complaints: Casilando entire real money balance deleted (update) (Page 2)

Topic created on 03rd May. 2018 | Page: 2 of 2 | Answers: 13 | Views: 5,846
Anonym

Casilando entire real money balance deleted (update)

7th May. 2018, at 12:28 pm CEST#11
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I would write to the mga that they have offered you 300 euros. Even if you have already accepted it. Whether such a kind of "bribe" is allowed at all?

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Anonym

Casilando entire real money balance deleted (update)

7th May. 2018, at 03:29 pm CEST#12
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According to the MGA, that's fine as long as I agree to it. Before I end up without anything at all, I'd rather accept it. Although it already smells very much like fraud.

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Anonym

Casilando entire real money balance deleted (update)

11th May. 2018, at 01:39 am CEST#13
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@timcr9308 I had a similar problem as you, have played in diamond7 casino which is also from the Whitehat gaming group, just like casilando. i have played with bonus the complete money but converted then was the complete money on the real money side, and still 0.80 € on bonus because of free play then I asked in support if I can now already play Live Casino, and hear stakes as five euros play there then has the Live Chat said yes I may, then I have dreamcatcher played with my 600€ angegfangen and got the 7x20 were 3050€. i then continued to play slots and these 0.80c bonus were gone I paid out 3200€ all documents successfully submitted a day later came the email I have violated the "bonus terms" and my money was confiscated!!!! I am of course immediately freaked out directly wrote the support and they have this only confirmed although the live chat have said I may play live casino and play as high as I wanted because I have of course of Online Casinos much idea, I have thereupon directly started to discuss with those After 5 hours then came the answer as a gesture of goodwill they would be willing to give 500 € This I have of course not accepted I have threatened him that I will not let the case umgemeldet that I will spread on my website, and my Affiliate manager has also advised me said do not accept the write the mga but before that I have still contacted an affiliate manager of those and after several hours of discussion I have had my money after four days on my account, so you have to agree to that in no case why should you be fobbed off with two 300 € if you can negotiate his money in the end!!! But I myself am not a fan of the casinogruppe can not recommend the whole casinos of the also further but must also know everyone himself I hope the contribution can help you dear greetings

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J****r

Casilando entire real money balance deleted (update)

11th May. 2018, at 03:25 pm CEST#14
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Why do people play in such strange casinos? Aren't there enough reputable ones?

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