Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Public complaints: Casilando entire real money balance deleted (update) (Page 2)

Topic created on 03rd May. 2018 | Page: 2 of 2 | Answers: 13 | Views: 5,810
Anonym
I would write to the mga that they have offered you 300 euros. Even if you have already accepted it. Whether such a kind of "bribe" is allowed at all?

This post has been translated automatically

Anonym
According to the MGA, that's fine as long as I agree to it. Before I end up without anything at all, I'd rather accept it. Although it already smells very much like fraud.

This post has been translated automatically

Anonym
@timcr9308 I had a similar problem as you, have played in diamond7 casino which is also from the Whitehat gaming group, just like casilando. i have played with bonus the complete money but converted then was the complete money on the real money side, and still 0.80 € on bonus because of free play then I asked in support if I can now already play Live Casino, and hear stakes as five euros play there then has the Live Chat said yes I may, then I have dreamcatcher played with my 600€ angegfangen and got the 7x20 were 3050€. i then continued to play slots and these 0.80c bonus were gone I paid out 3200€ all documents successfully submitted a day later came the email I have violated the "bonus terms" and my money was confiscated!!!! I am of course immediately freaked out directly wrote the support and they have this only confirmed although the live chat have said I may play live casino and play as high as I wanted because I have of course of Online Casinos much idea, I have thereupon directly started to discuss with those After 5 hours then came the answer as a gesture of goodwill they would be willing to give 500 € This I have of course not accepted I have threatened him that I will not let the case umgemeldet that I will spread on my website, and my Affiliate manager has also advised me said do not accept the write the mga but before that I have still contacted an affiliate manager of those and after several hours of discussion I have had my money after four days on my account, so you have to agree to that in no case why should you be fobbed off with two 300 € if you can negotiate his money in the end!!! But I myself am not a fan of the casinogruppe can not recommend the whole casinos of the also further but must also know everyone himself I hope the contribution can help you dear greetings

This post has been translated automatically

J****r
Why do people play in such strange casinos? Aren't there enough reputable ones?

This post has been translated automatically

Hot Topics22nd Nov. 2024 at 08:55 pm CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately