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Public complaints: BWIN Casino Bonus Scam (Page 2)

Topic created on 04th Jan. 2018 | Page: 2 of 2 | Answers: 17 | Views: 11,322
tontoo2
Experienced

BWIN Casino Bonus Scam

5th Jan. 2018, at 11:48 am CET#11
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Yes, I can play with my 2nd Deposit, got no bonus on it, jednoch only win bonus money. Although the 1st deposit and the bonus with the first spin after the 2nd deposit played down to 0, ie the remaining 14 cents Bonus money

So I would have had to give away the 14 cents, cancel, or look for a slot where I can make bets at 1 cent (which is about the same as the famous searching for a needle in a haystack)

This morning also came the answer to my mail

"We may inform you that you have a withdrawal restriction only on the deposit in the amount of €30.- with the transaction number 1515085242099xxxx with the Bonus Code "DB25T025LCGSN" due to the accepted conditions of participation. According to our system you have not yet fulfilled or lost these bonus conditions therefore the above restriction is still active."

Guys, think about it, here they write that I have not fulfilled the bonus conditions, i.e. LOST, therefore the restrictions (turnover conditions) are still ACTIVE
So, I would like to know what kind of drugs you have to be on to fabricate something so grandiose. Will play down the stuff today, 70 euros, and that was then been my last deposit at BWIN. This is not a serious casino.

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RiverSong
Legend

BWIN Casino Bonus Scam

5th Jan. 2018, at 06:15 pm CET#12
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tontoo2 wrote on 05/01/2018 at 11:48 AM
So I should have given away the 14 cents, cancelled, or looked for a slot where I could place bets at 1 cent (which is about the same as famously looking for a needle in a haystack).

so you don't have to look for more needles bod is one of those you can play with 0,01, a line 1ct.

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Anonym

BWIN Casino Bonus Scam

5th Jan. 2018, at 06:38 pm CET#13
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isedeadpeople wrote on 05/01/2018 at 18:15
tontoo2 wrote on 05/01/2018 at 11:48 PM
So I should have given away the 14 cents, cancelled, or found a slot where I could place bets at 1 cent (which is about the same as famously looking for a needle in a haystack).

so you don't have to look for more needles bod is one of those you can play with 0,01, a line 1ct

You can also just cancel

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Daniel
Elite

BWIN Casino Bonus Scam

5th Jan. 2018, at 07:53 pm CET#14
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I have to get a word in edgewise. Basically, I cannot recommend playing in Online Casinos (Bwin, Party Casino). This casino group has massively defrauded its partners at that time. Players are not affected to my knowledge. However, casinos that have such business ethics should generally be avoided as much as possible. Those who cheat and repel partners (who bring profits to the company) at the first opportunity will not shy away from cheating players who are not profitable for the casino. At the very least, the Risk is significantly increased.

That's just basically about the bwin Casino Group, about your bonus:

You always have to make sure that you play down a bonus completely and possibly look or ask in Live Chat if there is still a bonus active before you make another deposit. Most online casinos delete the bonus as soon as the account balance falls below €1. However, some casinos do not do this and unfortunately Bwin is one of them. The casino is unfortunately in your case in the right. In principle, however, you are free to file a complaint with the regulatory authority in Gibraltar. The regulatory authority in Gibraltar is generally better than the Maltese one and also faster: https://www.gibraltar.gov.gi/new/gambling-commissioners-advice-complainants

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nenad
Amateur

BWIN Casino Bonus Scam

10th Jan. 2018, at 05:02 am CET#15
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Personally, for more than 10 years at bwin (or Premium.com) and niiiiiiiieeee had problems no matter whether icj 100€ or 10,000€ can be paid out

Have also on demand always immediately get bonus without Deposit up to 100€ and there has also never jmnd gemotschkert

And with Bonuses is also always exactly how much must still be converted, etc. and it is also always bonus delete it

As I said for a long long time in the process and never any problem

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tontoo2
Experienced

BWIN Casino Bonus Scam

10th Jan. 2018, at 09:09 pm CET#16
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All well and good, but the fact that a lost bonus is tacitly transferred to subsequent deposits, i.e. the turnover requirements, is not serious.
I have played through the case here when a player does not want to give away any remaining amount and wants to use the dearly bought bonus to the last cent. Whereby most would despair in search of a slot with 1 cent minimum bet.

The same scenario applies to players who forget about the remaining cent amount, or the bonus that is still active. You play a bonus down to 3 cents, lost, 5 days later you log in, Deposit 100 euros, win, and realize you have Monopoly money in the player account instead of euros.

And further, without reading the genzan stuff that the AGB-s call, and about which every court would have to laugh, imagine you forget such nonsense, deposit, win a Jackpot, and have broken the 5-Euro Max-Bet rule, or it says somewhere, with this bonus you can pay out max. 5k. Where you were not aware at all that you were attached conditions from a lost bonus.
Then the whining starts.

How will the casino explain this attached bonus to me? They make an effort not to consider zero euros bonus completed because I might care about the bonus?

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nenad
Amateur

BWIN Casino Bonus Scam

10th Jan. 2018, at 11:30 pm CET#17
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I understand your anger yes but you always play first with your money and then with bonus and as long as you do not convert the bonus or delete it is just active
If you had gone to cash out would be there anyway how much you can pay out and how much bonus is and just below is bonus delete

Is but maybe only with premium so
(Premium is bwin for "regular customers")
I have there also zb no max payout neither bonus nor real money and 5 € rule and such a dreck gibts also not

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tontoo2
Experienced

BWIN Casino Bonus Scam

11th Jan. 2018, at 01:38 am CET#18
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Well, it's not necessarily anger. I look more closely at many Bonuses the last few months, and it's more like nausea.
I've been looking at it very closely.
ALL reputable casinos can do better than BWIN. Exactly this procedure with attached bonuses I know otherwise only from spam casinos. Since also like to show up a few cents of credit after you play down to zero. Such a bonus wants to be saved.

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