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Public complaints: Beware at OVO Casino found a fraudulent behavior !

Topic created on 29th Nov. 2017 | Page: 1 of 1 | Answers: 9 | Views: 4,366
sonne10
Top Member

Beware at OVO Casino found a fraudulent behavior !

29th Nov. 2017, at 10:12 pm CET#1
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wanted times OVO Casino test after the very good rating in Internet
paid 10 euros to test, got a 10 euro bonus I did not want so I canceled it
Played e 10 euros wanted to debit the money was denied Bonuses violated
also in the player history is only played with real money.
I've written to the times what this is supposed to:-)



LAST ACTIVITY - 2017-11-29
20:45:11 PAY OUT 20 € TYPE BANK TRANSFER STATUS xml-ph-1824@deepl.i
- 2017-11-29 15:13:37 GAMEPLAY 3,52 € LORD OF THE OCEAN xm
GAMEPLAY -0.42 € LORD OF THE OCEAN STATUS LOSS TYPE REAL - 2017-11-29 15:12:21
GAMEPLAY-0,53 € LORD OF THE OCEAN STATUS LOSS TYPE GENUINE - 2017-11-29 14:57:48
Gameplay7,43 € dolphin's pearl deluxe status win type real - 2017-11-29 14:41:20
Kiran (OVO Casino)
29. Nov, 17:27 CET
Dear Player,
thank you for playing at.
Your last withdrawal could not be processed by us as the required amount for one-time conversion has not been reached yet. Please have a look at the requirements according to our terms and conditions:
1. Notwithstanding the specific provisions in clause 68, funds deposited into player accounts must be wagered at least once on the games and/or tournaments before they can be withdrawn.
For this reason, we have cancelled the withdrawal and posted the corresponding amount back to your player account. So before you make another withdrawal request, we ask you to wager the deposited amount at least once in the casino.
We thank you for your understanding and should you have any further questions, please do not hesitate to contact us.
With kind regards
Your Team

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Daniel
Elite

Beware at OVO Casino found a fraudulent behavior !

29th Nov. 2017, at 10:27 pm CET#2
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However, this rule has (almost) every online casino in its terms and conditions somewhere. You always have to turn the amount 1x (whether bonus or not). Say if you Deposit 50€, then you have to turn 50 x on 1€ or 100x on 50 cents. I'm really not quite sure about this point but I think Online Casinos have to handle it that way because of the money laundering laws

It may also be that casinos do this for cost reasons. Consider there are 1,000 customers who deposit € 10 and then withdraw again immediately. Each time there are transaction fees for the casinos. And there are such players. There are also players who deliberately want to harm online casinos because they lost before. Pretty much everything happens.

wagering 1x is really not much. If you deposit 100€ and play with 1€, then with average luck you will lose 5 cents per spin. So on average you will lose 5€ after wagering 1x. And that's about the transaction and processing costs.

I see this as completely legitimate. But maybe someone has another opinion about it.

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Phenix

Beware at OVO Casino found a fraudulent behavior !

29th Nov. 2017, at 10:31 pm CET#3
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Uh there Daniel was just faster, just wanted to write the same

Should you have landed a lucky strike before reaching the 1-fold turnover condition, you still have to convert the deposited funds 1-fold, otherwise, as described by customer service, a violation of paragraph 72 of the terms and conditions of the OVO Casino is present.

This has nothing to do with fraudulent behavior and is also legitimate, I as a casino manager also do not want players who cause non-stop transactions without really playing ^^

Have a nice evening!

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sonne10
Top Member

Beware at OVO Casino found a fraudulent behavior !

29th Nov. 2017, at 10:49 pm CET#4
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It is not about the amount of 20 euros at casino or Videoslots would be new to me that I would have to use my deposited money again without Bonuses:-)

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Phenix

Beware at OVO Casino found a fraudulent behavior !

29th Nov. 2017, at 10:52 pm CET#5
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Did you wager a total of at least $10 before requesting a withdrawal, regardless of denomination?

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Anonym

Beware at OVO Casino found a fraudulent behavior !

29th Nov. 2017, at 10:55 pm CET#6
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sonne10 wrote on 29.11.2017 at 22:49: It's not about the amount of 20 euros at casino or Videoslots would be new to me that I would have to use my deposited money again without Bonuses:-)

This is actually with every casino so. Only some like e.g. Videoslots see over it if one does not exaggerate it. Others like Ovo unfortunately not. small Tip: In Roulette 10 euro on red and black bet. Deposit converted

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gagapapamama
Expert

Beware at OVO Casino found a fraudulent behavior !

30th Nov. 2017, at 07:48 am CET#7
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Hammerdammer wrote on 29.11.2017 at 22:55
sonne10 wrote on 29.11.2017 at 22:49: It's not about the amount of 20 euros at casino or Videoslots would be new to me that I would have to use my deposited money again without Bonuses:-)

This is actually with every casino so. Only some like e.g. Videoslots see over it if one does not exaggerate it. Others like Ovo unfortunately not. small Tip: In Roulette 10 euro on red and black bet. Deposit converted

I did, put on red black came, condition met money is gone but.

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DieBlackjackBros
Rookie

Beware at OVO Casino found a fraudulent behavior !

30th Nov. 2017, at 08:16 am CET#8
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gagapapamama wrote on 11/30/2017 at 07:48 AM

Did it, set to red black came, condition met money is gone though.

Hadste times been so smart and would have bet 5EUR each on black & red.... It was purely about the bet so you can cash out gg...

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sonne10
Top Member

Beware at OVO Casino found a fraudulent behavior !

30th Nov. 2017, at 08:42 am CET#9
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"Bet 10 euro on red and black in roulette. Deposit converted "



Thanks for the Tip Hammerdammer I have made now


But unfair are the turnover conditions still 40 X Bonnus convert
and then you get only the Bonus money your wins from it not ......

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Daniel
Elite

Beware at OVO Casino found a fraudulent behavior !

30th Nov. 2017, at 09:41 am CET#10
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sonne10 wrote on 11/30/2017 at 08:42: "Bet 10 euro on red and black at roulette. Deposit converted "



Thanks for the Tip Hammerdammer I made now


But unfair are the turnover conditions still 40 X Bonnus convert
and after that you get only the Bonus money your winnings from it not ......

To this topic we have written an extra article: https://www.gamblejoe.com/news/novoline-casino-bonus-betrug/

Bonuses have become bad in almost all casinos in recent years. I can only recommend to play without bonus. Is unfortunately too often problems.

This post has been translated automatically

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