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Public complaints: Betsson has blocked account because I apparently blocked the account at sister casino (Page 3)

Topic created on 21st Aug. 2018 | Page: 3 of 3 | Answers: 29 | Views: 9,662
Azura
Rookie

Betsson has blocked account because I apparently blocked the account at sister...

23rd Aug. 2018, at 12:04 pm CEST#21
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Betsson has urged me to take them back. I will do that when everything is cleared of course. All casinos do not want any trouble with Paypal.

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T0uchTheSky
Elite

Betsson has blocked account because I apparently blocked the account at sister...

23rd Aug. 2018, at 12:14 pm CEST#22
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Stealth wrote on 08/23/2018 at 11:56: As far as I know, electronic goods and services are excluded from buyer protection.

I didn't know that. Maybe buyer protection doesn't apply, but you can still report problem to PayPal, see screenshot on my last transaction....



T0uchTheSky

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Azura
Rookie

Betsson has blocked account because I apparently blocked the account at sister...

23rd Aug. 2018, at 12:33 pm CEST#23
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I do not know. Have contacted PayPal by phone and described the matter

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Azura
Rookie

Betsson has blocked account because I apparently blocked the account at sister...

23rd Aug. 2018, at 12:37 pm CEST#24
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Answer: Nothing has happened yet ...

Thank you very much for the informative conversation on the phone.


I would now like to inform you that your case has been forwarded to our responsible department for a more detailed review. They will take care of your matter as soon as possible and as soon as we have received a solution for you, you will be informed by us via email. Thank you for your patience on this. Thank you very much for your cooperation, Alexander.


If you have any further questions in the meantime, please do not hesitate to contact us again at any time. We will be very happy to assist you.


In the meantime, have a great afternoon.


Best regards,


Betsson.

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upola
Legend

Betsson has blocked account because I apparently blocked the account at sister...

23rd Aug. 2018, at 12:44 pm CEST#25
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Mike, I don't understand why you want to play at the casino.

Here you can read enough negative about Casumo, especially with payouts.
Look for another reputable casino where you do not have such a hassle.

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upola
Legend

Betsson has blocked account because I apparently blocked the account at sister...

23rd Aug. 2018, at 12:46 pm CEST#26
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Sorry wrong thread.

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Azura
Rookie

Betsson has blocked account because I apparently blocked the account at sister...

1st Sep. 2018, at 11:35 am CEST#27
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Betsson has not contacted us yet.

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Anonym

Betsson has blocked account because I apparently blocked the account at sister...

1st Sep. 2018, at 02:39 pm CEST#28
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What surprises me a bit is that there is an article here in which Christoph has researched that in the version group the lock only applies to the respective casino!

Here is the so at least:
Gj article

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Azura
Rookie

Betsson has blocked account because I apparently blocked the account at sister...

21st Sep. 2018, at 11:04 am CEST#29
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Thanks Aka, Betsson has now responded. I will now wait a little longer

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Azura
Rookie

Betsson has blocked account because I apparently blocked the account at sister...

9th Oct. 2018, at 02:45 pm CEST#30
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Today we have the 09.10.18 and Betsson has finally paid the money back.
Paypal has then not interested in all this at all

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