Public complaints: Attention! Wildz!!! (Page 20)

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MrFox wrote on 29.03.2021 at 17:28: Hello everyone,
i have been a silent reader here in the forum for a long time and have now decided to sign up

Wildz is my stammcasino, am verified and never had any problems.

Now I have decided last week to test also times the Caxino, this also successfully. Could work my way up from 100EUR to 650EUR.
Withdrawal confirmation on the same day

Now I am waiting since last Tuesday for the money?
At Wildz my payouts are mostly within24h on my account.

With Caxino I am now waiting for 4 business days...
Does anyone have similar problems?

The first thing I noticed is that Caxino "genome" is a different payment service Provider than Wildz "Inpay"

So far more than disappointed with Caxino compared to Wildz.

Mfg

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MrFox wrote on 03/31/2021 at 10:40 AM
Still no money arrived.
In the meantime 7 days have passed.

Can someone help me how to proceed further?

Payout was confirmed on 24.03.
According to the support of Caxino was transferred...

About the payment service Provider Genome I also find nothing on the Internet?

Do not understand why caxino so cross with the payout, with Wildz I had so far always good experiences

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gamble1 wrote on 31.03.2021 at 10:59
So I think I have read here in the forum that the new Provider who handles the payments at Caxino has also taken longer times

If Caxino says they have transferred it will probably be so they are usually not so set that customers are lied to

If you want to be on the safe side contact Julian here in the forum he can ask for you again at Caxino possibly notice it is still a problem and initiate a review

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MrFox wrote on 31/03/2021 at 11:50 AM
First of all thanks for the help.

I will wait until tomorrow, if by then still nothing has come, I contact the support of Caxino and here in the forum.

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MrFox wrote on 04/12/2021 at 11:07: State of affairs.

I must have given the wrong Bic for the payout(Bic of my other bank account)
The money has now not appeared anywhere since 23.03.

It has not been reversed nor has it arrived.

Is the Bic really so important?
Thought actually always that the iban is the decisive and even if the Bic is not correct but the iban is correct, that the money still arrives.

Well I wrote to the support and waiting here also since last week for an answer, the whole thing would probably forwarded to the payment department.

Well wait and see if I will see the money.

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