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Public complaints: All Slots Casino: Deliberate withholding of payouts

Topic created on 10th Oct. 2017 | Page: 1 of 2 | Answers: 14 | Views: 6,940
DieBlackjackBros
Rookie
Hello dear community,

I'll introduce myself briefly and then tell you what happened to me earlier this year
My name is Justin, I am 20 years young and a passionate Blackjack player
Since I'm 18, I've had my first experiences with providers like Tipico,bwin,888, sunmaker/Sunnyplayer, Platincasino and so on. There are certainly hardly any casinos where I have not played yet. As with any other player, I have one or the other "medium" win of over 500EUR, - upwards can bring in this time... to date without major problems, because I have understood with time, how advantageous it can be to take no bonus and to verify in advance....

Anyway, then I came across an online casino called "All Slots", which as far as I know is still listed here in GambleJoe's list. I would like to mention from the outset that there is absolutely no subsequent need for action on this casino, because I immediately said goodbye to it after this incident... maybe there is one or the other player here who has also made such experiences with an online casino. So, now I come to the point dear reader:

I paid 100EUR,- into this casino, went to the Live BJ and to a private table, which of course not every casino offers per EvolutionGaming. Well, it was 2 o'clock at night, the stakes started from 10 EUR by hand.... (I was alone at the table) and was able to play my way up to a budget of 1500EUR,- with an incredible and even for the Dealer unrealizable 17-round Winning Streak . Up to now, my biggest win. Cool, I thought to myself and blood pressure was of course on fire. Well, now it was time to get down to business with All Slots. I sent in my documents, which by the way were the same documents I sent to other casinos before!!!! ... however All Slots rejected them after several days of waiting and said they were not readable. Now I started daily there to beefen me with the Live Chat and they always came up with the same answer: High workload of the responsible department blablablubb...

After a week it was over with me and I lost everything. It felt really liberating afterwards and I locked my account. I know I had a loss of control (my first after 2 years) and of course I don't regret standing firm and seeking professional help at AskGamblers or GambleJoe. To be honest, I was ashamed to tell anyone about it, but today I came across this forum again and felt moved to share my experience with All Slots with you. Have any of you also had such experiences with other casinos?

Best regards from rainy Frankfurt,
Justin

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Daniel
Elite
Hi Justin, welcome to the forum.

Thank you for sharing your All Slots experience. All Slots is a casino that hardly anyone on this site is interested in, but no serious complaints have been received about this online casino over the years, either by e-mail or here in the forum. The only thing that has been complained about are the annoying phone calls - and I can confirm this myself. I have also been called by them several times. Once while I was driving on the highway. When I explained to the lady on the phone that I was driving on the highway at 160 kmh and had no time, they said to me in about "yes but we have a great offer, just a short ..."

I would ask you to briefly describe your experience here: https://www.gamblejoe.com/online-casinos/allslots/bewertung/

These are the pages where our visitors first inform themselves about an online casino. Here in the forum mostly only the regular readers read and it goes down after a while.

About your case: I think it is a pity that you did not contact GambleJoe or try the following steps: https://www.gamblejoe.com/ratgeber/probleme-auszahlung/ but I can somehow understand the relief and it is no reason to be ashamed. For example, I also once had problems in an online casino, which you can read here (5th rating from below) . I even gambled away 2,500€ because it was too stupid for me at some point. I was mad at the casino and said to myself, so now you have it. I wanted to win properly and make the casino in my mind broke. I played everything at Dead or Alive with the maximum bet. When the money was gone, I was angry and somehow felt that this problem was finally gone and felt relieved.

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DieBlackjackBros
Rookie
Hello Daniel,

I think it's really great that you read my novel completely and answered so detailed. I will definitely do a rating right away

It may certainly be that I would have gotten the money if I had remained steadfast. However, it killed me at that moment that the same documents that I sent through everywhere before without any problems, were rejected twice by All Slots, the second time I even took new photos!!!

What I even forgot to mention: Due to the high stakes I quickly rose to the Gold/VIP rank and generated a lot of loyalty points: For this you get cash to gamble, of course tied to turnover conditions. These I have of course not redeemed, because I wanted my payout first

- Okay, and what is your problem now, you will surely ask? -

Well, logged out at noon, logged in in the evening and suddenly saw that the loyalty points were at 0, since you were used. I declined the withdrawal, because I had to convert the cash of the loyalty points before a withdrawal. Immediately contacted the Live Chat and this claimed but brazenly, I would have redeemed the, who else would it have been? After consultation with his supervisor, I was removed the cash of the loyalty points, because they have probably noticed that this could have led to strong problems. They probably hoped that I would try to continue gambling

Greetings,

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c****7
This is completely fraudulent and unethical behavior from Allslots, which I would not put up with.
Contact their rep via PM on Casinomeister and if that doesn't work, I would return my Deposit on principle, which depends on the deposit method.
Also, a negative review on all major forums.
Askgamblers doesn't do much though. Since the takeover by Catena Media the site is completely bad and they tend to ban "critical players".


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Daniel
Elite
@chimi77 DieBlackjackBros has yet gambled away his money long ago

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c****7
@Daniel
That is irrelevant. Because he did not want that. If the player wants his money, the casino has to pay it out and no stalling tactics have to take place. This delay should be denounced.

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DieBlackjackBros
Rookie
Servus,

As Daniel has already said, the money has been gambled away for a long time and unfortunately can no longer be reversed, especially since I had not deposited via Paypal....

Perhaps certain players are forewarned or current players hereby smarter, and do not fall for your scam.

greetz

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Daniel
Elite
chmi77 wrote on 10/12/2017 at 8:59 pm: @Daniel
That is irrelevant. Because he didn't want that. If the player wants his money the casino has to pay him out and there have to be no stalling tactics stattzufind. This delay should be denounced.

Yes, he has written here and GambleJoe is also there. If such reports about an online casino occur more often, other players can inform themselves about it (through the ratings and regular readers here in the forum) and decide on the basis of these ratings whether they play there or not. If there is a system behind it, then it becomes visible relatively quickly.

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skyro
Experienced
can anyone else report anything about this casino? Has anything improved, anyone ever deposited? Recommendation?

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Pklisa
Amateur
Hi, everyone, All Slots casino belongs to the Fortune Lounge group, there are casinos like 7 Sultan, Royal Vegas, Wild Jack, Casino lavida, Red Flush and others.I have played in all yearslang, unfortunately negative, a single payout at Red flush Casino 1200€ on my complaint that the slots pay out even worse after the payout, my account was blocked and all other accounts under the Fortune Lounge group with the same.I do not need the and do not recommend playing there

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