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Public complaints: 4youbet scam, account closed for no reason and 1000 € withheld!!!

Topic created on 05th Feb. 2018 | Page: 1 of 2 | Answers: 12 | Views: 5,500
lupsina

4youbet scam, account closed for no reason and 1000 € withheld!!!

5th Feb. 2018, at 07:15 pm CET#1
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Hello all,

it is unbelievable. Won €1006 while betting and uploaded ID and invoice. Next thing I knew, they asked for a selfie with ID and also a selfie with a note with 4youbet on it. My invoice was not accepted because scans are not accepted. Next, a bank statement with the Deposit to 4youbet on it was requested and my bill was not recognized because no electricity, water or phone bill or older than 3 months. I have a prepaid cell phone and electricity or water bill does not get monthly. In total I uploaded 10 documents-what a chicanery? I emailed that to 4youbet and then get a call 21:30 (!!!) without notice. Then a Karl-Heinz-Schneider answered without saying from which company. I told him that it is customary to introduce yourself and that I do not want to call. Thereupon with account was closed without info, on inquiry I found out that my account was closed and the money is withheld. Am I in the wrong movie?

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Anonym

4youbet scam, account closed for no reason and 1000 € withheld!!!

5th Feb. 2018, at 07:42 pm CET#2
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Unfortunately has a banana license, you will have bad cards.

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lupsina

4youbet scam, account closed for no reason and 1000 € withheld!!!

5th Feb. 2018, at 08:05 pm CET#3
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But the dirt store is not (yet?) bankrupt? And the website says:

The European Malta Gaming Authority (MGA) has verified and cleared all our games without any objection whatsoever, once they comply with the severest requirements of the procedure- and safety-guidelines of the Commission of Gambling. So put us to the touch and we'll be more than happy to welcome a new regular customer!

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Anonym

4youbet scam, account closed for no reason and 1000 € withheld!!!

5th Feb. 2018, at 08:20 pm CET#4
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lupsina wrote on 05.02.2018 at 20:05: But the scumbag store is not (yet?) broke? And the website says:

The European Malta Gaming Authority (MGA) has verified and cleared all our games without any objection whatsoever, once they comply with the severest requirements of the procedure- and safety-guidelines of the Commission of Gambling. So put us to the touch and we'll be more than happy to welcome a new regular customer!

There is no mention of an operator license from the MGA. The bets all run on this license: https://validator.curacao-egaming.com/validate?domain=www.4youbet.com&seal_id=f5b91e72-af07-44cb-a948-9f08e9cf32f2

I would first file a complaint with the licensing authority, although we all know that they are not interested in that. One should try it. Maybe someone here has contact to the management. Furthermore, you could try to clarify the matter in cooperation with Askgamblers.

On gameprotect this site is also listed as scam, have you ever paid out there before ?

Apparently other players have the same problem.

Curacao license is and remains a double gamble.

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Anonym

4youbet scam, account closed for no reason and 1000 € withheld!!!

5th Feb. 2018, at 09:13 pm CET#5
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I'm really sorry about the beautiful win. Hope you can still possibly tear something

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lupsina

4youbet scam, account closed for no reason and 1000 € withheld!!!

5th Feb. 2018, at 10:38 pm CET#6
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Have not yet paid out, but a buddy, odds were ok and the bonus too. gameprotect I do not know unfortunately. Have otherwise already tried to always pay attention to MGA. Askgamblers I try, thanks for now.

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c****7

4youbet scam, account closed for no reason and 1000 € withheld!!!

6th Feb. 2018, at 01:42 am CET#7
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Small Tip for the future...always scroll to the bottom of the home page of the casino and check the license by clicking on the logo.
Comes there what with Curacao and Antillphone.....FINGER AWAY
Only MGA and Gambling Commission, everything else is 99% groats and you have virtually no recourse in case of problems.

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c****7

4youbet scam, account closed for no reason and 1000 € withheld!!!

6th Feb. 2018, at 01:43 am CET#8
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It is also always a good idea to do a Google search and check against the blacklists of "reputable" watchdog sites.

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lupsina

4youbet scam, account closed for no reason and 1000 € withheld!!!

6th Feb. 2018, at 04:41 pm CET#9
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That does not help now unfortunately, had yes payout experience and also reports that the site is ok. But there must be ways to get the money? Askgamblers said that they do not care because sports betting and moreover the Provider is not listed. Is there hieren an admin who can make a little more pressure than me as a stupid player?

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Daniel
Elite

4youbet scam, account closed for no reason and 1000 € withheld!!!

7th Feb. 2018, at 02:33 pm CET#10
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lupsina wrote on 06/02/2018 at 16:41: Unfortunately that does not help now, had yes payout experiences and also reports that the site is ok. There must be ways to get the money though? Askgamblers said that they do not care because sports betting and moreover the Provider is not listed. Is there hieren an admin who can make a little more pressure than me as a stupid player?

Hello Lupsina, I am sorry but I can also only warn everyone against playing in Online Casinos that do not have gambling licenses in the following countries (Malta, Gibraltar, Isle of Man, Alderny or UK).

You should not listen to the recommendations of 99% of all German casino information sites in the future. These sites are run by a few big marketing companies (some of them have several thousand spam sites). The texts there are written by some freelancers. This is all about pure marketing.

There is not much you can do about it and you have to write off the money as a lesson. The only thing you can do is to file a complaint here in the forum to warn other players about the scam that 4youbet Casino is pulling.

You can try to give 4youbet an ultimatum by saying that you have posted a public complaint on GambleJoe and if they don't pay out, you will post more complaints (in all possible German and English language forums)

At the same time you can still file a complaint (in English) with the "Regulatory Authority" in Curacao: https://www.curacao-egaming.com/#footer

At the bottom of the footer of the website you will find a form "File a Complaint" where you can submit your complaint. But I can't give you much hope and I even doubt that your complaint will be taken into account at all.

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